Star4 won't wake up

**Carleas** · April 18th, 2011

I have a relatively new star4, and I've recently been experiencing a problem where it won't wake properly from sleep. It's not all the time, and it's not always under the same conditions, but I've noticed it most often when I've let it fall asleep open.

What's strange is, it seems like it wakes up, but the screen doesn't turn on. I can hear the fan going, and the blue power light is on, but the screen stays off. I tried fn-f2 and fn-f7, but neither works. Sometimes, if I shut it and wait a minute and then open it, it will start as normal. Other times, it won't (like when it was shut to begin with). Any thoughts?

**ktmhz** · April 18th, 2011

I have been having this exact same problem. Star4 sleeps, tries to wake up, fan spins and power light turns on but display doesn't come on and no keys work. I have tried everything the above poster has tried. Shutting it and opening it later has not worked ever for me. This problem happens about 1-2 times per week, where I average probably 5 sleep/wake cycles per day.
EDIT: This has happened pretty consistently since I got the machine 2 months ago.