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Thread: Scanning problems

  1. #1
    Join Date
    Jan 2008
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    Scanning problems

    I am running Maverick Meerkat and having problems using XSane and Simple Scan. I have meanwhile installed HPLIP.

    I get various error messages, such as "Unable to connect to scanner" por "I/O error" or "Failed to open device:hpaio:/usb/officejet_4200series?serial=CN482FHOYJ. Error during device I/O".

    Raely, totally randomly, it will work.

    Is this some kind of USB port problem? This-all-i-none prints OK so I don;'t understand what's goingon.

    Any ideas, please?

  2. #2
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    Re: Scanning problems

    did you select the correct drivers when adding your printer?
    you're talking about an all-in-one printer, but the system claims it's an officejet here:
    Quote Originally Posted by Enigmaman View Post
    "Failed to open device:hpaio:/usb/officejet_4200series?serial=CN482FHOYJ. Error during device I/O".
    if changing the drivers does not work, you could try downloading the latest hplip version here: http://hplipopensource.com/hplip-web/index.html
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  3. #3
    Join Date
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    5

    Re: Scanning problems

    Is it possible to get a CanoScan to work in 10.10? I have tried to no avail.

    Thanks.

  4. #4
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    Re: Scanning problems

    How do I install new drIvers please?

  5. #5
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    Re: Scanning problems

    there is a step by step walkthrough: http://hplipopensource.com/hplip-web...all/index.html
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  6. #6
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    Re: Scanning problems

    Thansj
    ks - I am getting an error message: "Can't open hplip-3.11.3a.run"

    when type the command sh hplip-3.11.3a.run

  7. #7
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    Re: Scanning problems

    into which folder did you save the script?
    if it was the download folder, you have to amend the command like this:
    Code:
    sh Download/hplip*.run
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  8. #8
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    Re: Scanning problems

    Thanks - I had thought of that and copied the downloaded HPLip files to the Desktop.

    There must be some other reason why this is not working, but I cannot see what.

    I though the beauty of Linux was that it automatically scanned for devices and installed them? This is getting messy.

  9. #9
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    Re: Scanning problems

    Quote Originally Posted by Enigmaman View Post
    Thanks - I had thought of that and copied the downloaded HPLip files to the Desktop.

    There must be some other reason why this is not working, but I cannot see what.
    what is the exact error message? i think the message is a bit longer than just "Can't open hplip-3.11.3a.run"


    Quote Originally Posted by Enigmaman View Post
    I though the beauty of Linux was that it automatically scanned for devices and installed them?
    well, if the drivers are available. it kind of works like the windows pre-installed drivers, you won't find drivers for all devices.
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