Cannot mount windows share

**graceful1** · April 11th, 2011

We have a home network with Mac, Windows, and Ubuntu computers. We also have a "slug" seen by the Windows and Mac computers, but for some reason the Ubuntu computers cannot see it. They could see it a few years ago, but when we updated to 10.10, none of the Ubuntu boxes could see it. When we try to connect using the bookmarks we originally made, for example, we get this error..."Could not open location smb://slug/platypus/ Failure to mount Windows share." Not sure what do about his as I am still quite the neophyte. Would appreciate any help.

**Morbius1** · April 11th, 2011

This may be the wildest guess I've ever made in a forum.

First I had to figure out what a "slug" was - somehow a gastropod mollusc that lacks a shell didn't quite seem right.

Then I went to the source of all knowledge in the universe - Wikipedia - and saw this line:

Along with most NASs, the device isn't out-of-the-box compatible with Windows Vista, as it runs an older version of Samba that uses an authentication mechanism that is disabled by default in Vista.[17]

What I would try is this:
Edit smb.conf on your Ubuntu machine as root:

Code:

gksu gedit /etc/samba/smb.conf

Add these lines to the [global] section of smb.conf:

Code:

client lanman auth = Yes 
lanman auth = Yes

Save smb.conf, close gedit, and back in the terminal restart samba:

Code:

sudo service smbd restart

Wait a few minutes for the network to settle down a bit and see if it works.

Give it a shot - what have you got to lose

.

**graceful1** · April 12th, 2011

Sorry that I did not explain what a "slug" is -- a network-attached storge device called the Linksys NSLU2.

Thanks for your help. I did attempt the code, but when I entered the last bit to restart samba, I got an error: "smbd: unrecognized service".

So this means I am not running Samba at all now? How did this happen? And how do I install Samba?

-g.

**bab1** · April 12th, 2011

Originally Posted by graceful1

Sorry that I did not explain what a "slug" is -- a network-attached storge device called the Linksys NSLU2.

Thanks for your help. I did attempt the code, but when I entered the last bit to restart samba, I got an error: "smbd: unrecognized service".

So this means I am not running Samba at all now? How did this happen? And how do I install Samba?

-g.

What is the output of:

Code:

ps -ef | grep mbd

**graceful1** · April 12th, 2011

Well, while I was waiting for a reply, I went to synaptic package manager, and I saw that it was in fact installed. I selected a component, however, that wasn't installed, and I think that I reinstalled samba.

Then I did the restart command got this:

Code:

smbd start/running, process 4234

The output of the code suggested by BAB1 is

Code:

root      3999     1  0 00:09 ?        00:00:00 nmbd -D
root      4234     1  0 00:26 ?        00:00:00 smbd -F
root      4236  4234  0 00:26 ?        00:00:00 smbd -F
root      4326  4234  0 00:31 ?        00:00:00 smbd -F
root      4332  4234  0 00:31 ?        00:00:00 smbd -F
root      4335  4234  0 00:31 ?        00:00:00 smbd -F
grace     4405  4386  0 00:38 pts/1    00:00:00 grep mbd

Okay, so samba is running. But to get back to the original problem, restarting samba has not allowed me to mount the Windows share.

This is particularly frustrating because this worked five years ago without much trouble, and I cannot understand why after upgrading I cannot see these shares. I still have the bookmarks for them, but they are useless.

I still am quite inexperienced with this, and I would appreciate any help. There are lots of files on the slug that I need to access.

**bab1** · April 12th, 2011

Originally Posted by graceful1

Well, while I was waiting for a reply, I went to synaptic package manager, and I saw that it was in fact installed. I selected a component, however, that wasn't installed, and I think that I reinstalled samba.

Then I did the restart command got this:

Code:

smbd start/running, process 4234

The output of the code suggested by BAB1 is

Code:

root      3999     1  0 00:09 ?        00:00:00 nmbd -D
root      4234     1  0 00:26 ?        00:00:00 smbd -F
root      4236  4234  0 00:26 ?        00:00:00 smbd -F
root      4326  4234  0 00:31 ?        00:00:00 smbd -F
root      4332  4234  0 00:31 ?        00:00:00 smbd -F
root      4335  4234  0 00:31 ?        00:00:00 smbd -F
grace     4405  4386  0 00:38 pts/1    00:00:00 grep mbd

Okay, so samba is running. But to get back to the original problem, restarting samba has not allowed me to mount the Windows share.

This is particularly frustrating because this worked five years ago without much trouble, and I cannot understand why after upgrading I cannot see these shares. I still have the bookmarks for them, but they are useless.

I still am quite inexperienced with this, and I would appreciate any help. There are lots of files on the slug that I need to access.

Can you ping all the hosts on the LAN that share files?

Edit: Try these commands:

Code:

findsmb
smbtree

**graceful1** · April 12th, 2011

Originally Posted by bab1

Can you ping all the hosts on the LAN that share files?

Try these commands:

Code:

findsmb
smbtree

Okay, here is the output:

Code:

                                *=DMB
                                +=LMB
IP ADDR         NETBIOS NAME     WORKGROUP/OS/VERSION 
---------------------------------------------------------------------
192.168.1.64    HOPE          +[MOONBASE] [Unix] [Samba 3.5.4]
192.168.1.77    SLUG          +[	MOONBASE      ]

Those two hosts are probably the only ones active at this hour. HOPE is my PC running Ubuntu, and SLUG is the network-attached storage device that has the share called platypus (and other shares). Well, actually, my MacBook Pro is also up, CLIO, but I turned off Windows sharing for that one. However, you can see it when you use the pulldown menu Places-->Network.

And here is the output for smbtree

Code:

WORKGROUP
	\\HOPE           		hope server (Samba, Ubuntu)
		\\HOPE\mimosa         	Brother MFC-440CN
		\\HOPE\print$         	Printer Drivers
		\\HOPE\IPC$           	IPC Service (hope server (Samba, Ubuntu))
MOONBASE
	\\SLUG           		
cli_start_connection: failed to connect to SLUG<20> (0.0.0.0). Error NT_STATUS_CONNECTION_REFUSED

I could turn Windows sharing back on for CLIO if necessary.

Thanks,
G.

**bab1** · April 12th, 2011

Originally Posted by graceful1

Okay, here is the output:

Code:

                                *=DMB
                                +=LMB
IP ADDR         NETBIOS NAME     WORKGROUP/OS/VERSION 
---------------------------------------------------------------------
192.168.1.64    HOPE          +[MOONBASE] [Unix] [Samba 3.5.4]
192.168.1.77    SLUG          +[	MOONBASE      ]

Those two hosts are probably the only ones active at this hour. HOPE is my PC running Ubuntu, and SLUG is the network-attached storage device that has the share called platypus (and other shares). Well, actually, my MacBook Pro is also up, CLIO, but I turned off Windows sharing for that one. However, you can see it when you use the pulldown menu Places-->Network.

And here is the output for smbtree

Code:

WORKGROUP
	\\HOPE           		hope server (Samba, Ubuntu)
		\\HOPE\mimosa         	Brother MFC-440CN
		\\HOPE\print$         	Printer Drivers
		\\HOPE\IPC$           	IPC Service (hope server (Samba, Ubuntu))
MOONBASE
	\\SLUG           		
cli_start_connection: failed to connect to SLUG<20> (0.0.0.0). Error NT_STATUS_CONNECTION_REFUSED

I could turn Windows sharing back on for CLIO if necessary.

Thanks,
G.

It looks like HOPE has no shares defined and you can't connect to SLUG.

I would run smbtree in debug mode. Post the output of this:

Code:

smbtree -d3

**graceful1** · April 12th, 2011

The output was huge. Here it is:

Code:

grace@hope:~$ smbtree -d3
lp_load_ex: refreshing parameters
Initialising global parameters
rlimit_max: rlimit_max (1024) below minimum Windows limit (16384)
params.c:pm_process() - Processing configuration file "/etc/samba/smb.conf"
Processing section "[global]"
added interface eth0 ip=fe80::21f:1fff:fe14:5b5f%eth0 bcast=fe80::ffff:ffff:ffff:ffff%eth0 netmask=ffff:ffff:ffff:ffff::
added interface eth0 ip=192.168.1.64 bcast=192.168.1.255 netmask=255.255.255.0
Enter grace's password: 
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
resolve_lmhosts: Attempting lmhosts lookup for name MOONBASE<0x1d>
name_resolve_bcast: Attempting broadcast lookup for name MOONBASE<0x1d>
Got a positive name query response from 192.168.1.77 ( 192.168.1.77 )
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
Connecting to host=192.168.1.77
Connecting to 192.168.1.77 at port 445
Doing spnego session setup (blob length=58)
got OID=1.3.6.1.4.1.311.2.2.10
got principal=NONE
Got challenge flags:
Got NTLMSSP neg_flags=0x608b8215
NTLMSSP: Set final flags:
Got NTLMSSP neg_flags=0x60088215
NTLMSSP Sign/Seal - Initialising with flags:
Got NTLMSSP neg_flags=0x60088215
SPNEGO login failed: Logon failure
name_resolve_bcast: Attempting broadcast lookup for name __MSBROWSE__<0x1>
Got a positive name query response from 192.168.1.64 ( 192.168.1.64 )
Got a positive name query response from 192.168.1.77 ( 192.168.1.77 )
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
resolve_lmhosts: Attempting lmhosts lookup for name WORKGROUP<0x1d>
name_resolve_bcast: Attempting broadcast lookup for name WORKGROUP<0x1d>
Got a positive name query response from 192.168.1.64 ( 192.168.1.64 )
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
Connecting to host=192.168.1.64
Connecting to 192.168.1.64 at port 445
Doing spnego session setup (blob length=58)
got OID=1.3.6.1.4.1.311.2.2.10
got principal=NONE
Got challenge flags:
Got NTLMSSP neg_flags=0x608a8215
NTLMSSP: Set final flags:
Got NTLMSSP neg_flags=0x60088215
NTLMSSP Sign/Seal - Initialising with flags:
Got NTLMSSP neg_flags=0x60088215
SPNEGO login failed: Logon failure
WORKGROUP
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
resolve_lmhosts: Attempting lmhosts lookup for name WORKGROUP<0x1d>
name_resolve_bcast: Attempting broadcast lookup for name WORKGROUP<0x1d>
Got a positive name query response from 192.168.1.64 ( 192.168.1.64 )
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
Connecting to host=192.168.1.64
Connecting to 192.168.1.64 at port 445
Doing spnego session setup (blob length=58)
got OID=1.3.6.1.4.1.311.2.2.10
got principal=NONE
Got challenge flags:
Got NTLMSSP neg_flags=0x608a8215
NTLMSSP: Set final flags:
Got NTLMSSP neg_flags=0x60088215
NTLMSSP Sign/Seal - Initialising with flags:
Got NTLMSSP neg_flags=0x60088215
SPNEGO login failed: Logon failure
	\\HOPE           		hope server (Samba, Ubuntu)
Connecting to host=HOPE
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
resolve_lmhosts: Attempting lmhosts lookup for name HOPE<0x20>
resolve_wins: Attempting wins lookup for name HOPE<0x20>
resolve_wins: WINS server resolution selected and no WINS servers listed.
resolve_hosts: Attempting host lookup for name HOPE<0x20>
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
Connecting to 127.0.0.1 at port 445
Doing spnego session setup (blob length=58)
got OID=1.3.6.1.4.1.311.2.2.10
got principal=NONE
Got challenge flags:
Got NTLMSSP neg_flags=0x608a8215
NTLMSSP: Set final flags:
Got NTLMSSP neg_flags=0x60088215
NTLMSSP Sign/Seal - Initialising with flags:
Got NTLMSSP neg_flags=0x60088215
SPNEGO login failed: Logon failure
		\\HOPE\mimosa         	Brother MFC-440CN
		\\HOPE\print$         	Printer Drivers
		\\HOPE\IPC$           	IPC Service (hope server (Samba, Ubuntu))
MOONBASE
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
resolve_lmhosts: Attempting lmhosts lookup for name MOONBASE<0x1d>
name_resolve_bcast: Attempting broadcast lookup for name MOONBASE<0x1d>
Got a positive name query response from 192.168.1.77 ( 192.168.1.77 )
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
Connecting to host=192.168.1.77
Connecting to 192.168.1.77 at port 445
Doing spnego session setup (blob length=58)
got OID=1.3.6.1.4.1.311.2.2.10
got principal=NONE
Got challenge flags:
Got NTLMSSP neg_flags=0x608b8215
NTLMSSP: Set final flags:
Got NTLMSSP neg_flags=0x60088215
NTLMSSP Sign/Seal - Initialising with flags:
Got NTLMSSP neg_flags=0x60088215
SPNEGO login failed: Logon failure
	\\SLUG           		
Connecting to host=SLUG
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
resolve_lmhosts: Attempting lmhosts lookup for name SLUG<0x20>
resolve_wins: Attempting wins lookup for name SLUG<0x20>
resolve_wins: WINS server resolution selected and no WINS servers listed.
resolve_hosts: Attempting host lookup for name SLUG<0x20>
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
Connecting to 8.15.7.117 at port 445
Connecting to 8.15.7.117 at port 139
Error connecting to 8.15.7.117 (Connection refused)
Connecting to 63.251.179.13 at port 445
Connecting to 63.251.179.13 at port 139
Error connecting to 63.251.179.13 (Connection refused)
cli_start_connection: failed to connect to SLUG<20> (0.0.0.0). Error NT_STATUS_CONNECTION_REFUSED
	\\CLIO           		Clio
Connecting to host=CLIO
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
resolve_lmhosts: Attempting lmhosts lookup for name CLIO<0x20>
resolve_wins: Attempting wins lookup for name CLIO<0x20>
resolve_wins: WINS server resolution selected and no WINS servers listed.
resolve_hosts: Attempting host lookup for name CLIO<0x20>
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
tdb(unnamed): tdb_open_ex: could not open file /var/run/samba/gencache.tdb: Permission denied
Connecting to 8.15.7.117 at port 445
Connecting to 8.15.7.117 at port 139
Error connecting to 8.15.7.117 (Connection refused)
Connecting to 63.251.179.13 at port 445
Connecting to 63.251.179.13 at port 139
Error connecting to 63.251.179.13 (Connection refused)
cli_start_connection: failed to connect to CLIO<20> (0.0.0.0). Error NT_STATUS_CONNECTION_REFUSED

**graceful1** · April 12th, 2011

Originally Posted by bab1

It looks like HOPE has no shares defined and you can't connect to SLUG.

As to your first comment, yes, HOPE has no shares defined, but SLUG does... one named "ben" and one named "platypus". There may be another named "admin". My Mac is able to see them.

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