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Thread: Acer products and Ubuntu...???

  1. #1
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    Acer products and Ubuntu...???

    Bought an Acer Aspire i5 about 4 months ago...Did my updates on Ubuntu 10.10 , and one day I could not play even the smallest game and can not activate "extra visual effects" anymore...Got in touch with Acer and they said if you use Linux, sorry, you are on your own...They told me too reinstall Windows...Be careful about Acer's customer satisfaction process (or lack of).Don't know if it is Ubuntu's or Acer's fault...??...Wish there was some way to reinstall the drivers...???
    Robert
    The question is more important than the answer...

  2. #2
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    Re: Acer products and Ubuntu...???

    Which model? Acer what? there's hundreds, give us some more information about your laptop and we can probably determine which graphics chipset is on it. Thus finding your drivers

    However I think your laptop uses the ATI Mobility Radeon HD 5470
    Get out of my way.


  3. #3
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    Re: Acer products and Ubuntu...???

    Sorry Matt-fender, I guess I should have given more info
    Acer
    Aspire 5742 i5
    Intel HD Graphics

    Robert
    The question is more important than the answer...

  4. #4
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    Re: Acer products and Ubuntu...???

    Super, can you paste the output of

    Code:
    lspci
    you should enter this into a terminal
    Get out of my way.


  5. #5
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    Re: Acer products and Ubuntu...???

    Herrobert@Robert-aspire-5742:~$ lspci
    00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
    00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
    00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
    00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
    00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
    00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
    00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
    00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
    00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
    00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
    00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
    00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
    00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
    01:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
    02:00.0 Network controller: Atheros Communications Inc. AR9287 Wireless Network Adapter (PCI-Express) (rev 01)
    ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
    ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
    ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
    ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
    ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
    ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
    robert@Robert-aspire-5742:~$
    e it is....
    The question is more important than the answer...

  6. #6
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    Re: Acer products and Ubuntu...???

    Thanks, just had to confirm your chipset, what happens if you run

    Code:
    compiz
    from a terminal?

    can you paste any errors here?
    Get out of my way.


  7. #7
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    Re: Acer products and Ubuntu...???

    Locked me up...Had to log off and on again...Here is error
    Robert
    Attached Images Attached Images
    The question is more important than the answer...

  8. #8
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    Re: Acer products and Ubuntu...???

    Ok, i'm going to have to ask you for some more information can you please post the output of:

    Code:
    cat /etc/X11/xorg.conf
    and

    Code:
    glxinfo | grep render
    again, punch these in a terminal it should give us some idea of which drivers you're running
    Get out of my way.


  9. #9
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    Re: Acer products and Ubuntu...???

    Here they are....
    Attached Images Attached Images
    • File Type: png 1.png (71.5 KB, 2 views)
    The question is more important than the answer...

  10. #10
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    Re: Acer products and Ubuntu...???

    Can you go to Synaptic Package Manager and search for this package

    Code:
    xserver-xorg-video-intel
    see if it's installed, if not try installing it
    Get out of my way.


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