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Thread: HDA Sound card not recognized. Help!!

  1. #11
    Join Date
    Nov 2010
    Location
    Florida
    Beans
    93
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: HDA Sound card not recognized. Help!!

    well my sound card works fine in windows 7 so bios should naturally think its there. i dont think i see my sound card in this though.. what could this mean?

    # dmidecode 2.9
    SMBIOS 2.6 present.
    30 structures occupying 1425 bytes.
    Table at 0x000E9000.

    Handle 0x0000, DMI type 0, 24 bytes
    BIOS Information
    Vendor: Hewlett-Packard
    Version: F.23
    Release Date: 11/11/2010
    ROM Size: 2048 kB
    Characteristics:
    PCI is supported
    BIOS is upgradeable
    BIOS shadowing is allowed
    Boot from CD is supported
    Selectable boot is supported
    EDD is supported
    Japanese floppy for NEC 9800 1.2 MB is supported (int 13h)
    Japanese floppy for Toshiba 1.2 MB is supported (int 13h)
    5.25"/360 KB floppy services are supported (int 13h)
    5.25"/1.2 MB floppy services are supported (int 13h)
    3.5"/720 KB floppy services are supported (int 13h)
    3.5"/2.88 MB floppy services are supported (int 13h)
    8042 keyboard services are supported (int 9h)
    CGA/mono video services are supported (int 10h)
    ACPI is supported
    USB legacy is supported
    BIOS boot specification is supported
    Targeted content distribution is supported
    BIOS Revision: 15.23
    Firmware Revision: 89.35

    Handle 0x0001, DMI type 1, 27 bytes
    System Information
    Manufacturer: Hewlett-Packard
    Product Name: HP ENVY 14 Notebook PC
    Version: 057D120011243E10001620100
    Serial Number: CNU1062YVJ
    UUID: 2260A85E-25EF-A3B0-20C0-9E6F185B965B
    Wake-up Type: Power Switch
    SKU Number: XQ104AV
    Family: 103C_5335KV G=N L=CON B=HP S=ENV

    Handle 0x0002, DMI type 2, 16 bytes
    Base Board Information
    Manufacturer: Hewlett-Packard
    Product Name: 1437
    Version: 59.23
    Serial Number: PBULT00QE0B01H
    Asset Tag: Base Board Asset Tag
    Features:
    Board is a hosting board
    Board is replaceable
    Location In Chassis: Base Board Chassis Location
    Chassis Handle: 0x0003
    Type: Motherboard
    Contained Object Handles: 0

    Handle 0x0003, DMI type 3, 22 bytes
    Chassis Information
    Manufacturer: Hewlett-Packard
    Type: Notebook
    Lock: Not Present
    Version: Chassis Version
    Serial Number: Chassis Serial Number
    Asset Tag: CNU1062YVJ
    Boot-up State: Safe
    Power Supply State: Safe
    Thermal State: Safe
    Security Status: None
    OEM Information: 0x0002013E
    Height: Unspecified
    Number Of Power Cords: 1
    Contained Elements: 0

    Handle 0x0004, DMI type 9, 17 bytes
    System Slot Information
    Designation: J5C1
    Type: x16 <OUT OF SPEC>
    Current Usage: Available
    Length: Other
    Characteristics:
    PME signal is supported
    Hot-plug devices are supported

    Handle 0x0005, DMI type 9, 17 bytes
    System Slot Information
    Designation: J6C1
    Type: x1 <OUT OF SPEC>
    Current Usage: Available
    Length: Other
    Characteristics:
    PME signal is supported
    Hot-plug devices are supported

    Handle 0x0006, DMI type 9, 17 bytes
    System Slot Information
    Designation: J6C2
    Type: x1 <OUT OF SPEC>
    Current Usage: Available
    Length: Other
    Characteristics:
    PME signal is supported
    Hot-plug devices are supported

    Handle 0x0007, DMI type 9, 17 bytes
    System Slot Information
    Designation: J6D2
    Type: x1 <OUT OF SPEC>
    Current Usage: Available
    Length: Other
    Characteristics:
    PME signal is supported
    Hot-plug devices are supported

    Handle 0x0008, DMI type 9, 17 bytes
    System Slot Information
    Designation: J7C1
    Type: x1 <OUT OF SPEC>
    Current Usage: Available
    Length: Other
    Characteristics:
    PME signal is supported
    Hot-plug devices are supported

    Handle 0x0009, DMI type 9, 17 bytes
    System Slot Information
    Designation: J7D2
    Type: x1 <OUT OF SPEC>
    Current Usage: Available
    Length: Other
    Characteristics:
    PME signal is supported
    Hot-plug devices are supported

    Handle 0x000A, DMI type 9, 17 bytes
    System Slot Information
    Designation: J8C2
    Type: x16 <OUT OF SPEC>
    Current Usage: Available
    Length: Other
    Characteristics:
    PME signal is supported
    Hot-plug devices are supported

    Handle 0x000B, DMI type 9, 17 bytes
    System Slot Information
    Designation: J8C1
    Type: x1 <OUT OF SPEC>
    Current Usage: Available
    Length: Other
    Characteristics:
    PME signal is supported
    Hot-plug devices are supported

    Handle 0x000C, DMI type 11, 5 bytes
    OEM Strings
    String 1: $HP$
    String 2: LOC#ABA
    String 3: ABS 70/71 78 79 7A 7B
    String 4: CNB1 057D120011243E10001620100
    String 5: 120
    String 6: 20110221
    String 7: HP_Mute_LED_1_0

    Handle 0x000D, DMI type 22, 26 bytes
    Portable Battery
    Location: Primary
    Manufacturer: Dynapack
    Name: LU06062
    Design Capacity: 59200 mWh
    Design Voltage: 14800 mV
    SBDS Version: Not Specified
    Maximum Error: 1%
    SBDS Serial Number: 00B8
    SBDS Manufacture Date: 2010-12-04
    SBDS Chemistry: LION
    OEM-specific Information: 0x0000FFFF

    Handle 0x000E, DMI type 32, 20 bytes
    System Boot Information
    Status: No errors detected

    Handle 0x000F, DMI type 41, 11 bytes
    Unknown Type
    Header and Data:
    29 0B 0F 00 01 85 01 00 00 00 01
    Strings:
    Hanksville Gbe Lan Connection

    Handle 0x0010, DMI type 129, 8 bytes
    OEM-specific Type
    Header and Data:
    81 08 10 00 01 01 02 01
    Strings:
    Intel_ASF
    Intel_ASF_001

    Handle 0x0011, DMI type 130, 20 bytes
    OEM-specific Type
    Header and Data:
    82 14 11 00 24 41 4D 54 01 01 01 01 01 A5 1F 02
    00 00 00 00

    Handle 0x0012, DMI type 131, 64 bytes
    OEM-specific Type
    Header and Data:
    83 40 12 00 17 00 00 00 00 00 32 D1 06 00 00 00
    F8 00 09 3B 00 00 00 00 01 20 00 00 01 00 06 00
    15 04 01 00 00 00 00 00 C8 00 FF FF 00 00 00 FF
    00 00 00 00 5E 00 00 00 76 50 72 6F 00 00 00 00

    Handle 0x0013, DMI type 16, 15 bytes
    Physical Memory Array
    Location: System Board Or Motherboard
    Use: System Memory
    Error Correction Type: None
    Maximum Capacity: 8 GB
    Error Information Handle: No Error
    Number Of Devices: 2

    Handle 0x0014, DMI type 17, 28 bytes
    Memory Device
    Array Handle: 0x0013
    Error Information Handle: Not Provided
    Total Width: 8 bits
    Data Width: 8 bits
    Size: No Module Installed
    Form Factor: DIMM
    Set: None
    Locator: Bottom - Slot 1 (top)
    Bank Locator: BANK 0
    Type: <OUT OF SPEC>
    Type Detail: Synchronous
    Speed: 1333 MHz (0.8 ns)
    Manufacturer: Not Specified
    Serial Number: 00000000
    Asset Tag: Unknown
    Part Number: Not Specified

    Handle 0x0015, DMI type 17, 28 bytes
    Memory Device
    Array Handle: 0x0013
    Error Information Handle: Not Provided
    Total Width: 64 bits
    Data Width: 64 bits
    Size: 4096 MB
    Form Factor: SODIMM
    Set: None
    Locator: Bottom - Slot 2 (under)
    Bank Locator: BANK 2
    Type: <OUT OF SPEC>
    Type Detail: Synchronous
    Speed: 1333 MHz (0.8 ns)
    Manufacturer: Samsung
    Serial Number: 875976B1
    Asset Tag: Unknown
    Part Number: M471B5273CH0-CH9

    Handle 0x0016, DMI type 20, 19 bytes
    Memory Device Mapped Address
    Starting Address: 0x00000000000
    Ending Address: 0x000FFFFFFFF
    Range Size: 4 GB
    Physical Device Handle: 0x0015
    Memory Array Mapped Address Handle: 0x0017
    Partition Row Position: 1
    Interleave Position: 2
    Interleaved Data Depth: 1

    Handle 0x0017, DMI type 19, 15 bytes
    Memory Array Mapped Address
    Starting Address: 0x00000000000
    Ending Address: 0x000FFFFFFFF
    Range Size: 4 GB
    Physical Array Handle: 0x0013
    Partition Width: 0

    Handle 0x0018, DMI type 4, 42 bytes
    Processor Information
    Socket Designation: CPU
    Type: Central Processor
    Family: <OUT OF SPEC>
    Manufacturer: Intel(R) Corporation
    ID: E5 06 01 00 FF FB EB BF
    Version: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz
    Voltage: 1.2 V
    External Clock: 1066 MHz
    Max Speed: 1733 MHz
    Current Speed: 1724 MHz
    Status: Populated, Enabled
    Upgrade: ZIF Socket
    L1 Cache Handle: 0x001C
    L2 Cache Handle: 0x001B
    L3 Cache Handle: 0x0019
    Serial Number: Not Specified
    Asset Tag: FFFF
    Part Number: Not Specified
    Core Count: 4
    Core Enabled: 4
    Thread Count: 8
    Characteristics:
    64-bit capable

    Handle 0x0019, DMI type 7, 19 bytes
    Cache Information
    Socket Designation: L3 Cache
    Configuration: Enabled, Not Socketed, Level 3
    Operational Mode: Write Through
    Location: Internal
    Installed Size: 6144 KB
    Maximum Size: 6144 KB
    Supported SRAM Types:
    Synchronous
    Installed SRAM Type: Synchronous
    Speed: Unknown
    Error Correction Type: Single-bit ECC
    System Type: Unified
    Associativity: Other

    Handle 0x001A, DMI type 7, 19 bytes
    Cache Information
    Socket Designation: L1 Cache
    Configuration: Enabled, Not Socketed, Level 1
    Operational Mode: Write Through
    Location: Internal
    Installed Size: 32 KB
    Maximum Size: 32 KB
    Supported SRAM Types:
    Synchronous
    Installed SRAM Type: Synchronous
    Speed: Unknown
    Error Correction Type: Single-bit ECC
    System Type: Data
    Associativity: 8-way Set-associative

    Handle 0x001B, DMI type 7, 19 bytes
    Cache Information
    Socket Designation: L2 Cache
    Configuration: Enabled, Not Socketed, Level 2
    Operational Mode: Write Through
    Location: Internal
    Installed Size: 256 KB
    Maximum Size: 256 KB
    Supported SRAM Types:
    Synchronous
    Installed SRAM Type: Synchronous
    Speed: Unknown
    Error Correction Type: Single-bit ECC
    System Type: Unified
    Associativity: 8-way Set-associative

    Handle 0x001C, DMI type 7, 19 bytes
    Cache Information
    Socket Designation: L1 Cache
    Configuration: Enabled, Not Socketed, Level 1
    Operational Mode: Write Through
    Location: Internal
    Installed Size: 32 KB
    Maximum Size: 32 KB
    Supported SRAM Types:
    Synchronous
    Installed SRAM Type: Synchronous
    Speed: Unknown
    Error Correction Type: Single-bit ECC
    System Type: Instruction
    Associativity: 4-way Set-associative

    Handle 0x001D, DMI type 127, 4 bytes
    End Of Table

  2. #12
    Join Date
    May 2008
    Location
    Ohio, USA
    Beans
    6,905
    Distro
    Ubuntu Gnome 15.04 Vivid Vervet

    Re: HDA Sound card not recognized. Help!!

    Try resetting your pulse configuration.
    Using a Terminal="Applications->Accessories->Terminal"
    Code:
    rm -r ~/.pulse ~/.asound* ~/.pulse-cookie 
    sudo rm /etc/asound.conf
    Logout/in.
    No joy? Use the alsa-info-script to provide detailed information.
    Run this command in a terminal:
    Code:
    wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh
    Choose the upload option and provide a link for the output.

  3. #13
    Join Date
    Nov 2010
    Location
    Florida
    Beans
    93
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: HDA Sound card not recognized. Help!!

    Quote Originally Posted by lidex View Post
    Try resetting your pulse configuration.
    Using a Terminal="Applications->Accessories->Terminal"
    Code:
    rm -r ~/.pulse ~/.asound* ~/.pulse-cookie 
    sudo rm /etc/asound.conf
    Logout/in.
    No joy? Use the alsa-info-script to provide detailed information.
    Run this command in a terminal:
    Code:
    wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh
    Choose the upload option and provide a link for the output.

    thank you, but nothing worked. i just reinstalled. but now this time around i didnt make a swap space and now after grub it hangs for a good 6 seconds. im not having very good luck lol

  4. #14
    Join Date
    May 2008
    Location
    Ohio, USA
    Beans
    6,905
    Distro
    Ubuntu Gnome 15.04 Vivid Vervet

    Re: HDA Sound card not recognized. Help!!

    Does it boot to desktop? Do you have audio?

  5. #15
    Join Date
    Nov 2010
    Location
    Florida
    Beans
    93
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: HDA Sound card not recognized. Help!!

    Quote Originally Posted by lidex View Post
    Does it boot to desktop? Do you have audio?

    yeah my sound is fine now. i have no idea what happened before. but it boots right, it just hangs at blank screen for like 5-10 seconds.

  6. #16
    Join Date
    May 2008
    Location
    Ohio, USA
    Beans
    6,905
    Distro
    Ubuntu Gnome 15.04 Vivid Vervet

    Re: HDA Sound card not recognized. Help!!

    Quote Originally Posted by SebSmith View Post
    yeah my sound is fine now. i have no idea what happened before. but it boots right, it just hangs at blank screen for like 5-10 seconds.
    Yeah, mine too.

  7. #17
    Join Date
    May 2011
    Beans
    6

    Re: HDA Sound card not recognized. Help!!

    Hey Having Similar problem to Sam Smith:
    Here is the link to my ALSA info....
    http://www.alsa-project.org/db/?f=cd...af0b7a9936de0b

    any advice would be appreciated

  8. #18
    Join Date
    May 2008
    Location
    Ohio, USA
    Beans
    6,905
    Distro
    Ubuntu Gnome 15.04 Vivid Vervet

    Re: HDA Sound card not recognized. Help!!

    Quote Originally Posted by ForrestB View Post
    Hey Having Similar problem to Sam Smith:
    Here is the link to my ALSA info....
    http://www.alsa-project.org/db/?f=cd...af0b7a9936de0b

    any advice would be appreciated
    Try upgrading alsa using the script linked to in my sig.

  9. #19
    Join Date
    Feb 2006
    Beans
    4

    Re: HDA Sound card not recognized. Help!!

    I have had this problem, and when I do I can just restart the pulseaudio process (I can do that from the System Monitor by killing it and it comes back). I am not sure but I think perhaps when I run VirtualBoxOSE it messes up the system audio when it installs the virtual alsa devices it needs.

    I hope that info helps others.

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