Just bought a WD MyPassport(sorry, the title is wrong) Ess 500GB external drive. These are problems I had straight out of the box. This is the second one I've bought, and the other didn't have any problems.
I plugged it into my desktop( 10.04 ), and it didn't seem to be recognized, no mount, etc. Tried playing with the cables, no go. The light on the drive comes on, does its blinking thing for a few seconds, then goes steady like normal.
Plugged it into my netbook( 10.08 ), same deal.
Grabbed a dmesg from my desktop:
Code:
[ 1285.060032] usb 1-6: new high speed USB device using ehci_hcd and address 10
[ 1285.212176] usb 1-6: configuration #1 chosen from 1 choice
[ 1285.213020] scsi12 : SCSI emulation for USB Mass Storage devices
[ 1285.213208] usb-storage: device found at 10
[ 1285.213214] usb-storage: waiting for device to settle before scanning
[ 1290.350238] sd 12:0:0:0: [sdb] Sense Key : Data Protect [current]
[ 1290.350245] sd 12:0:0:0: [sdb] Add. Sense: Logical unit access not authorized
[ 1290.350254] sd 12:0:0:0: [sdb] CDB: Read(10): 28 00 ff eb 0f f8 00 00 01 00
[ 1290.350268] end_request: I/O error, dev sdb, sector 4293595128
[ 1290.353233] sd 12:0:0:0: [sdb] Unhandled sense code
[ 1290.353238] sd 12:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
The last 6 lines(time 1290) repeat about 40 times over the course of 3 seconds, this is just the first block. The others have different numbers for the CDB:Read(10) and the sector, but other than that are identical.
After reading around, I assumed that the problem was due to WD's encryption software built-in to the drive. One solution I found was to access it in Windows and turn off the encryption, format, etc.
The problem there is that when I boot my desktop into XP, it doesn't work there either. It just says "A problem was encountered during hardware install. Your device may not work properly." Thanks for the massive amounts of helpful info, MS...
It doesn't show up in gparted, I can't find it... anywhere.
Like I said, I've bought one of these drives before with no problems. The only difference I can think of is that it got plugged into a Win7 PC before anything else and formatted straight away. I don't have easy access to any Windows PC besides my XP, and it doesn't seem to want to work right with that.
Anything I'm missing? Suggestions?
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