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Thread: Flash not working.

  1. #1
    Join Date
    Jan 2010
    Beans
    17

    Flash not working.

    So I'm trying to watch a YouTube video and I come along this little notice...



    I tried installing it through the Firefox plug-in, but it was already installed.

    I then tried to install Flash Player 10 through the software center and it didn't really work. What do I do?

  2. #2
    Join Date
    Aug 2006
    Beans
    1,169

    Re: Flash not working.

    When you attempted to install Flash Player 10 through the software centre did the install complete? or did you get an error of some kind?

  3. #3
    Join Date
    Jan 2010
    Beans
    17

    Re: Flash not working.

    There was a loading bar that stayed at 0% and said "waiting for other software managers to close" or something like that, but I closed every other program.

  4. #4
    Join Date
    Aug 2006
    Beans
    1,169

    Re: Flash not working.

    If the update manager, synaptic, etc. Had been going it might have caused this. If this is still happening you might want to just log out and log back in or reboot and try to install again (I know it sounds a little like Windowsy solution, but it might work).

    Also are you using 32 or 64 bit Ubuntu?

  5. #5
    Join Date
    Aug 2008
    Location
    Brazil
    Beans
    12,497
    Distro
    Ubuntu Studio 12.04 Precise Pangolin

    Re: Flash not working.

    Please provide the output of the following commands and instructions. This will make sure I will have a good understanding of your Firefox and Flash installations, so I don't need to guess what might be happening to your system:

    1 - Flash Version

    Type about:config in Firefox address bar, then type plugin.expose_full_path in the filter, then double-click the same item in the results to make it true. Then type about:plugins in the address bar, find Shockwave Flash, copy the corresponding Path and Version and paste here. it should look lie the image below:



    2 - Firefox version and architecture

    To find Firefox version and architecture, click "Help >> About Mozilla Firefox" in the menu. The info will be located at the bottom of the info dialog (you need to resize the window to see it):




    3 - System Info

    Execute the following commands then copy the generated file, named firefox-report.txt from your Desktop and upload it here or paste the contents.

    To execute those commands, select the entire content below, then go to "Applications >> Accessories >> Terminal" and click the terminal with the middle-mouse button.

    Code:
    echo 'Ubuntu Architecture' > ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    uname -a >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Ubuntu Version' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    cat /etc/lsb-release >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Firefox Packages' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    dpkg --get-selections | grep 'firefox*' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Firefox binaries' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    which firefox >> ~/Desktop/firefox-report.txt
    file /usr/bin/firefox >> ~/Desktop/firefox-report.txt
    file /usr/local/bin/firefox >> ~/Desktop/firefox-report.txt
    file /opt/firefox/firefox >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Firefox divertion' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    file /usr/bin/firefox.ubuntu >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Sources' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    ls /etc/apt/sources.list.d >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Flash packages' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    dpkg --get-selections | grep 'flash*' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Plugin locations' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    locate libflashplayer.so  >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    locate flashplugin-alternative.so  >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    echo 'Flash symlinks' >> ~/Desktop/firefox-report.txt
    echo '' >> ~/Desktop/firefox-report.txt
    file /usr/lib/firefox-addons/plugins/libflashplayer.so  >> ~/Desktop/firefox-report.txt
    file /usr/lib/mozilla/plugins/flashplugin-alternative.so  >> ~/Desktop/firefox-report.txt
    file /etc/alternatives/mozilla-flashplugin  >> ~/Desktop/firefox-report.txt
    file /var/lib/flashplugin-installer/npwrapper.libflashplayer.so  >> ~/Desktop/firefox-report.txt
    firefox ~/Desktop/firefox-report.txt

  6. #6
    Join Date
    Jan 2010
    Beans
    17

    Re: Flash not working.

    Quote Originally Posted by tweakedenigma View Post
    Also are you using 32 or 64 bit Ubuntu?
    I do not know.

    For lovinglinux:

    1. I did everything up to the aboutlugins thing, and I found that there was no Shockwave Flash. There was VLC Multimedia Plugin (compatible Totem 2.28.2), Windows Media Player Plug-in 10 (compatible; Totem), DivX® Web Player and QuickTime Plug-in 7.2.0 but no sign of Shockwave Flash.

    2.

    3.
    Ubuntu Version

    DISTRIB_ID=Ubuntu
    DISTRIB_RELEASE=9.10
    DISTRIB_CODENAME=karmic
    DISTRIB_DESCRIPTION="Ubuntu 9.10"

    Firefox Packages

    firefox install
    firefox-3.5 install
    firefox-3.5-branding install
    firefox-3.5-gnome-support install
    firefox-branding install
    firefox-gnome-support install

    Firefox binaries

    /usr/bin/firefox
    /usr/bin/firefox: symbolic link to `../lib/firefox-3.6.8/firefox.sh'
    /usr/local/bin/firefox: ERROR: cannot open `/usr/local/bin/firefox' (No such file or directory)
    /opt/firefox/firefox: ERROR: cannot open `/opt/firefox/firefox' (No such file or directory)

    Firefox divertion

    /usr/bin/firefox.ubuntu: ERROR: cannot open `/usr/bin/firefox.ubuntu' (No such file or directory)

    Sources

    medibuntu.list
    medibuntu.list.save
    stebbins-handbrake-snapshots-karmic.list
    stebbins-handbrake-snapshots-karmic.list.save

    Flash packages

    flashplugin-installer install

    Plugin locations

    /usr/lib/flashplugin-installer/libflashplayer.so
    /usr/share/ubufox/plugins/libflashplayer.so

    /usr/lib/firefox/plugins/flashplugin-alternative.so
    /usr/lib/iceape/plugins/flashplugin-alternative.so
    /usr/lib/iceweasel/plugins/flashplugin-alternative.so
    /usr/lib/midbrowser/plugins/flashplugin-alternative.so
    /usr/lib/mozilla/plugins/flashplugin-alternative.so
    /usr/lib/xulrunner/plugins/flashplugin-alternative.so
    /usr/lib/xulrunner-addons/plugins/flashplugin-alternative.so

    Flash symlinks

    /usr/lib/firefox-addons/plugins/libflashplayer.so: symbolic link to `/usr/lib/mozilla/plugins/libflashplayer.so'
    /usr/lib/mozilla/plugins/flashplugin-alternative.so: ERROR: cannot open `/usr/lib/mozilla/plugins/flashplugin-alternative.so' (No such file or directory)
    /etc/alternatives/mozilla-flashplugin: ERROR: cannot open `/etc/alternatives/mozilla-flashplugin' (No such file or directory)
    /var/lib/flashplugin-installer/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-installer/npwrapper.libflashplayer.so' (No such file or directory)

  7. #7
    Join Date
    Aug 2008
    Location
    Brazil
    Beans
    12,497
    Distro
    Ubuntu Studio 12.04 Precise Pangolin

    Re: Flash not working.

    Flash is installed, but there are symlinks missing. Get FLASH-AID, an extension to remove conflicting flash plugins and install the proper version according to your browser architecture.

    BTW, you have 32bit.

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