Cannot access Help and Support

**TheWeakSleep** · August 11th, 2010

I don't necessarily NEED this, but when i open yelp nothing happens, when i run it through the terminal it outputs

Code:

Could not initialize gecko!

What is happening here?

**TheWeakSleep** · August 13th, 2010

bump

**drascus** · August 19th, 2010

I am having the same problem on my X64 machine...

**drascus** · August 19th, 2010

Okay this relates to this bug: https://bugs.launchpad.net/ubuntu/+s....2/+bug/568876 I am going to try and upgrad xulrunner and see if it works.

**drascus** · August 19th, 2010

Okay I fixed this for myself. I forgot but I had a ppa installed for mozilla that installed an update that broke my gecko. deleted the ppa uninstalled firefox. Then I cleaned my configuration files and apt ( i use bleachbit and ubuntu tweak for that). Then I went into synaptic and installed the default version of Firefox for ubuntu 10.04. after this my system has been fine. help now works and I don't get gecko errors anymore.