Hi! Thanks for reading! My cousin is having some windows problems. The computer starts up, then goes to a Black screen with white text, saying that windows could not start normally, could be due to a hardware change. Then it lists various safe mode options, and all of the options start the pc up, and then lead back to this page. Earlier this morning, apparentley a adobe update dialog came up, and he clicked "no". Then the computer froze, and went into this cycle.
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