Advice n.1
Remove Citadel. I runned it for 6 months... I know what I'm talking. Just bad as you eventually see.
It's a pre-history software FULL of bugs and citserver crashes and database problems. Yes the database is not Mysql... lol, the database is BERKELEY.
I think the problem you had was the database going nuts in it's famous spiral of death....
not an attack
Their support is rude and obnoxious, and basically useless... have you ever seem their support forum????
Why don't you try the sieve rules, try the vacation rule lolololol... wait better not.
Their webmail is badly constructed and it looks like "c**p". The administrator part is worse... most of the admmin commands are missing (so you need to command line). Their rules, user, groups, distributions list is buggy and only makes sense in their mind.
Try to group members and then created a distribution list... better not
.
Email server BBS style? 1980's.
Advice n.2.. use Postfix
Use something professional, very easy to install. With tons of documentation online and excellent support forums.
For the webmail install round cube on top of postfix.
Your email will be solved forever.
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