OpenOffice Open/Save extrmely slow

[Tombgeek]

Tombgeek, thanks for helping out!

seconded !

Glad to help. But I did not even do much. I just sent an issue report.
Plus anyway, I want this problem fixes as much as you guys. I have a novel to write and I do not really like Abiword that much (and manuscript editing in Abiword sucks, I prefer setting up margins and headers in OpenOffice).

Sorry Abiword fans, just my opinion.

[robert shearer]

All beyond me I'm afraid.
Though from the mention of realpath and the line..

#2 __realpath (name=0xee6d60f4 "/home/hd114770/tmp/tausch", resolved=0xfffba140 "/net/somehost") at canonicalize.c:162

does it refer to this ???

https://www.securecoding.cert.org/co...rusted+sources

[Tombgeek]

All beyond me I'm afraid.
Though from the mention of realpath and the line..



does it refer to this ???

https://www.securecoding.cert.org/co...rusted+sources

I don't know.
All that is beyond me as well.

hdu said that the attachment was "typical stack during the multisecond "hang"."

[Tombgeek]

@mav: I looked into the problem again and the problem seems to be in linux running into a timeout
when it lstats the automounter part of the realpath() result. So it was not the many lookups that were
the problem, but the one lookup that timed out. Here is the relevant excerpt from strace, which shows
the 12sec hang:

14:56:51.25 lstat64("/net", {st_mode=S_IFDIR|0755, st_size=0, ...}) = 0
14:56:51.25 lstat64("/net/xyz-server-01", <unfinished ...>
14:57:03.77 <... lstat64 resumed>) = -1 ENOENT (No such file or directory)

Ceterum censeo: realpath() has no value add in the file-open/save scenario that would be worth a
multi-second hang

Also, on there was some letter from a user. This guy experienced the exact same issues.
But it is in Dutch, so you guys might not understand.
http://nl.openoffice.org/servlets/Re...rs&msgNo=10601

Seems the problem is with etc/hosts file

I don't know, what do you guys think?

[Tombgeek]

Another piece in the puzzle: There was a soft-link to a file on a dead server in my default-save dir. You
can reproduce the problem by creating such a soft-link e.g. in the home directory
ln -s /net/xyz-server-01/somefile ~/
and make sure the xyz-server-01 is a known server that is not available. Doing a file-open in OOo for
e.g. the home directory then triggers a realpath-lookup of the file on the dead server, which results in the
hang until the lookup timeouts.

Looks like they found the problem.

[robert shearer]

Thanks for keeping this alive Tombgeek.

I have been following it (and your posts) on
http://www.openoffice.org/issues/show_bug.cgi?id=112546

and hope for a resolution soon.

(bumping for the attention of anyone else affected )

[DawieS]

I am subscribing to this thread, having experienced the same annoying issue.

I am running Lucid on a home network. If the Internet connection is down (eg. unplugging the router from the LAN), there is a delay of about 20 seconds when opening an OpenOffice word document. If the network is disabled, it opens immediately, but then I lose connection to other PC's.

[pravindra.kumar]

I am also having this problem with my LTSP users, i have tried turning JAVA off also but problem is still. There is no more load average on server.

[rohitece06]

Ok, so I am using OOO-3.2 Kubuntu 10.04 but I did not install openoffice.org-kde package but I did install openoffice.org-gtk. Document opening and saving etc was OK but during drawing Xorg was gorging over my CPU. So I thought its probably because of lack of kde customizations i.e. openoffice.org-kde. So I installed it and then the problem of slow opening, save-as-ing, exporting (anything with dialog box) appeared. While exporting a doc the OOO assistant complained that I dont have openoffice help installed. From this forum I got that this slow down problem is some sort of network or database problem. I thought OOO might be looking for the help. So I installed the help files openoffice.org-help-en-us and voila slow down problem gone although Xorg stills shoots up when I do any drawing related movement but I guess we have a resolution on the slow down issue. Please do let all know if it works for you.

[robert shearer]

So I installed the help files openoffice.org-help-en-us and voila slow down problem gone

I checked and those were already installed.
Still, clutching at straws here, I reinstalled.

I can now report that this package has no affect on the slow file opening and closing on my system.

I am happy that you have noticed an improvement on yours.