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Thread: Ubuntu One stuck on queued

  1. #11
    Join Date
    Feb 2007
    Location
    Ukraine, Kiev
    Beans
    20
    Distro
    Ubuntu

    Re: Ubuntu One stuck on queued

    As I see there appeared multiple reports about songs stuck in Queued state during the weekend.
    Once I have more info about current state of the downloads I will post an update here.

  2. #12
    Join Date
    Jun 2010
    Location
    Vienna, Austria
    Beans
    5
    Distro
    Ubuntu 10.10 Maverick Meerkat

    Re: Ubuntu One stuck on queued

    UPDATE...
    So, I opened up rhythmbox this morning to discover that all my tracks had downloaded. Yep, they just randomly appeared. No prompt, no news, no nothing. Is this a fix, or is there actually an airborne Ubuntu pig floating around somewhere?

    EDIT: If anyone needs me to grab any logs or anything, just let me know and I will do my best!

  3. #13
    Join Date
    Jan 2010
    Beans
    23

    Re: Ubuntu One stuck on queued

    mine also completed downloading after a couple of days of hanging in queued.

  4. #14
    Join Date
    May 2010
    Location
    San Francisco, California
    Beans
    2
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Ubuntu One stuck on queued

    Rhythmbox has said "Transferring to your Ubuntu One Storage" for the files I bought yesterday, through several quits and restarts. The files are in my storage on the Ubuntu One web site though.

    Edit: Now trying fix suggested at https://bugs.launchpad.net/ubuntuone...rs/+bug/571548 . No new music in my local folder so far, but I'll keep checking on it...
    Last edited by funcrunch; June 18th, 2010 at 05:44 AM.

  5. #15
    Join Date
    Jun 2005
    Beans
    47
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: Ubuntu One stuck on queued

    Having the same problem.

  6. #16
    Join Date
    Aug 2006
    Location
    Los Angeles, CA
    Beans
    42
    Distro
    Ubuntu 7.10 Gutsy Gibbon

    Re: Ubuntu One stuck on queued

    I just encountered this problem. I find it disgusting that it's been happening for a year now with no resolution. It renders this product unusable. I'm going back to Amazon MP3 downloads and dropbox!

  7. #17
    Join Date
    Jan 2011
    Beans
    2

    Re: Ubuntu One stuck on queued

    I have purchased several albums from Ubuntu One and each time I make a purchase, there is always something that doesn't work. I don't remember it ever working flawlessly.

    Usually it's the Music Store plugin showing a 'Gateway Timeout' error. There seems to be no way out of this other than restarting Rhythmbox. Then Rhytmbox will randomly not find any of my music and I have to restart a second time.

    Then my most common problem is files 'Queued' for long periods (I don't know how long, I went to bed and they were there in the morning - like I'm back in the 90s using dial-up!)

    Another problem is being told "You have reached the download limit for this song. Please purchase it again" - I haven't downloaded it at all! I wonder where it is? Presumably 'the cloud' is downloading it too many times on my behalf.

    This service would be so good if only it was more reliable. How can we improve the situation?

  8. #18
    Join Date
    May 2008
    Beans
    4

    Re: Ubuntu One stuck on queued

    Same problem here, hopefully a few improvements will come along instantly, atm the service is somewhat ... useless.

  9. #19
    Join Date
    Oct 2008
    Beans
    71
    Distro
    Ubuntu Development Release

    Re: Ubuntu One stuck on queued

    It really makes no sense, but if you purchase the song/album and then wait a few minutes and go to the ubuntu one website, and just download them, one by one from there, it actually works. There is nothing intuitive about it whatsoever. It pretty frustrating. Then, days or weeks later, the files will download to the ~/.ubuntuone folder where no one would ever look for them. Oh, well, it does work. It just.... interesting trying to figure it out, like a bad riddle.

  10. #20
    Join Date
    Oct 2008
    Location
    Tulsa,Ok
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Ubuntu One stuck on queued

    If you have trouble downloading music please contact us at Ubuntu One Support. Let us know if you see your music on the cloud at https://one.ubuntu.com/files under Purchased Music or not.

    thank you,
    duanedesign

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