Realtek not detected

ugarth · 12:26 AM

Hi, I've just acquired a brand new laptop, a asus A6 with a "Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC" and a "Intel Pro Wireless 3945ABG" as they report. Sadly, when installing Ubuntu doesn't detect any of my network hardware. Well I though, I install the drivers later and see if it works. For what it seems there aren't drivers for my wireless chipset, although I've read at intel's that a release should be expected early this year. Yes I know I can use ndis-wrapper, but I'll try that later.

My first step is to enable my ethernet card. I went to realtek webpage and downloaded the drivers, installed them, and nothing. Restarted the pc, tried to install them again, and still nothing. What I'm i doing wrong ? I'm new to Linux, and so far I'm liking.
http://www.realtek.com.tw/downloads/...x?keyword=8168
http://support.intel.com/support/not.../CS-006408.htm

note: after installing ubuntu froze when trying to startup the hotplug system, so I disabled it. I added a entry in /etc/hotplug/blacklist for snd-hda-intel, following these instructions
http://www.nabble.com/Re:-hangs-on-%...-p2300638.html
but I need the network up to complete those instructions.

ugarth

Please, help ! I can't networking to work on my system.

al108

Also read this thread http://www.ubuntuforums.org/showthread.php?t=143982
it's about rtl8169, but it's using same r1000 driver from Realtek.
Can you post your "lspci" and "dmesg | grep eth" outputs? Are you using win on this laptop? I assume that the card works there.

Alex

ugarth · 12:27 AM

Yes I have windows otherwise currently the laptop would be of no use for me. I'd like to start using Ubuntu extensively for my work and leave windows for leisure. in windows it works well.

lspci -n lists somehting like

Code:

000:02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd.: Unknown device 8168 (rev 01)
  Subsystem: Asustek Computer, Inc.: Unknown device 11f5
  Flags: bus master, fast devsel, latency 0, IRQ 11
  I/O ports at c800 [size=256]
  Memory at fe0ff000 (64-bit, non-prefetchable) [size=4K]
  Expansion ROM at f3030000[disabled] [size=64K]
  Capabilities: [40] Power Management version 2
  Capabilities: [48] Vital Product Data
  Capabilities: [50] Message Signalled Interrupts: 64bit+ Queue=0/1 Enable-
  Capabilities: [60] #10 [0001]
  Capabilities: [84] #09 [014c]

dmesg | grep eth shows nothing.

al108

Well, that output looks like ubuntu kernel driver for Realtek is not compatible with 8168 or there's some conflict with other devices. Did you try installing Realtek drivers? It comes with a readme that will outline steps on how to compile new drivers, you will need to install additional packages for it to work ie gcc-3.4, kernel headers, kernel tree, build-essential, maybe some other stuff too. When you run it and if it is missing anything it'll let you know - just install that missing package using synaptic or apt. Ohterwise installation went pretty smooth for me.

Good luck

ugarth

hum, I did install the drivers, followed the instructions, but I didn't have gcc-3.4, so I simply renamed my regular gcc (version 4) to gcc-3.4 .
Shouldn't this work ? It seems it doesn't.

al108

Normally you don't rename your gcc, you can install gcc-3.4 in synaptic and you can have both gcc-3.4 and 4.0 installed at the same time. If I remember correctly realtek installer will not requier additional commands, while others like nVidia driver installer will require you to set environment like that

Code:

CC = gcc-3.4
export CC

This will tell compiler to use gcc-3.4 as a default version. It is possible to use gcc-4.0 sometimes, but current Ubuntu kernels were compiled with gcc-3.4 and it's better to do just that.
I would recompile your drivers again and see what happens after that. After that you can follow troubleshooting from here http://www.ubuntuforums.org/showthread.php?t=143982
Of course you don't have to recompile your intrd unless everything else fails.
If your drivers are still not grabbing your card, try going into BIOS and resetting PCI configuration data - sometimes that help to shake things up.
Also you can try using Live CD maybe even Dapper to see if your rtl8168 will work there. Though Dapper is not officially reliazed it works for many without a problem

ugarth

Ok thank you.
I downloaded and installed gcc-3.4 and the problem presists.
A friend of mine also told me about the latest ubuntu test release, but I'm not willing to try test software.

al108

Ok. So what you saying is r1000.ko compiled without a problem or did you have any messages other than OK from the compiler? Is r1000.ko in

Code:

/lib/modules/`uname -r`/kernel/drivers/net/

directory? Did you do

Code:

sudo depmod -a

and was it successfull?, did you add r1000 into a

Code:

/etc/modules

file? Did you try to recompile your initrd without r8169 module as it could conflict with r1000? Did you try to reset your PCI configuration in BIOS? What is the output now of your

Code:

# lsmod | grep r1000

or

Code:

dmesg | grep eth

or lspci? Also look here for more troubleshooting info http://ubuntuforums.org/showthread.php?t=142716

Did you check your CD media for errors? Did you try any Live CDs? It doesn't hurt to try Dapper Live CD since it doesn't install anything on your hard drive.
Don't be shy and describe in more details what exactly you are doing step by step and maybe more people would be willing to help you - it's really hard to go just from " it didn't work...", besides if you are successfull other people with similar problems will be able to find your thread and learn from it and know exactly what to do in their situation.

Cheers
Alex

ugarth · 02:13 PM

I managed to get the ethernet working.
the r1000 module was loaded. I simply did then a /etc/init.d/networking start and it worked.
But a new problem came along.
Ubuntu packet manager updated several drivers and the kernel, which erased the r1000 module. So I tried to build the module again, but make simply fails with the exact same files - this seems a regression with make. It can't match a rule, which is the 1st in the file. Which make version comes with ubuntu 5.10 by default I might try to overwrite it.

Yet, the previous kernel is still working fine and the drivers is loaded, so I'll use this one.
Thanks !

March 20th, 2006	#1
ugarth 5 Cups of Ubuntu Join Date: Mar 2006 Location: land of Port wine Beans: 15 Kubuntu 8.10 Intrepid Ibex	Realtek not detected Hi, I've just acquired a brand new laptop, a asus A6 with a "Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC" and a "Intel Pro Wireless 3945ABG" as they report. Sadly, when installing Ubuntu doesn't detect any of my network hardware. Well I though, I install the drivers later and see if it works. For what it seems there aren't drivers for my wireless chipset, although I've read at intel's that a release should be expected early this year. Yes I know I can use ndis-wrapper, but I'll try that later. My first step is to enable my ethernet card. I went to realtek webpage and downloaded the drivers, installed them, and nothing. Restarted the pc, tried to install them again, and still nothing. What I'm i doing wrong ? I'm new to Linux, and so far I'm liking. http://www.realtek.com.tw/downloads/...x?keyword=8168 http://support.intel.com/support/not.../CS-006408.htm note: after installing ubuntu froze when trying to startup the hotplug system, so I disabled it. I added a entry in /etc/hotplug/blacklist for snd-hda-intel, following these instructions http://www.nabble.com/Re:-hangs-on-%...-p2300638.html but I need the network up to complete those instructions. Last edited by ugarth; March 20th, 2006 at 12:26 AM..

March 21st, 2006	#2
ugarth 5 Cups of Ubuntu Join Date: Mar 2006 Location: land of Port wine Beans: 15 Kubuntu 8.10 Intrepid Ibex	Re: Realtek not detected Please, help ! I can't networking to work on my system.

March 22nd, 2006	#3
al108 Just Give Me the Beans! Join Date: Jan 2006 Location: Fairbanks, Alaska Beans: 69 Ubuntu 7.10 Gutsy Gibbon	Re: Realtek not detected Also read this thread http://www.ubuntuforums.org/showthread.php?t=143982 it's about rtl8169, but it's using same r1000 driver from Realtek. Can you post your "lspci" and "dmesg \| grep eth" outputs? Are you using win on this laptop? I assume that the card works there. Alex

March 24th, 2006	#5
al108 Just Give Me the Beans! Join Date: Jan 2006 Location: Fairbanks, Alaska Beans: 69 Ubuntu 7.10 Gutsy Gibbon	Re: Realtek not detected Well, that output looks like ubuntu kernel driver for Realtek is not compatible with 8168 or there's some conflict with other devices. Did you try installing Realtek drivers? It comes with a readme that will outline steps on how to compile new drivers, you will need to install additional packages for it to work ie gcc-3.4, kernel headers, kernel tree, build-essential, maybe some other stuff too. When you run it and if it is missing anything it'll let you know - just install that missing package using synaptic or apt. Ohterwise installation went pretty smooth for me. Good luck

March 26th, 2006	#6
ugarth 5 Cups of Ubuntu Join Date: Mar 2006 Location: land of Port wine Beans: 15 Kubuntu 8.10 Intrepid Ibex	Re: Realtek not detected hum, I did install the drivers, followed the instructions, but I didn't have gcc-3.4, so I simply renamed my regular gcc (version 4) to gcc-3.4 . Shouldn't this work ? It seems it doesn't.

March 27th, 2006	#7
al108 Just Give Me the Beans! Join Date: Jan 2006 Location: Fairbanks, Alaska Beans: 69 Ubuntu 7.10 Gutsy Gibbon	Re: Realtek not detected Normally you don't rename your gcc, you can install gcc-3.4 in synaptic and you can have both gcc-3.4 and 4.0 installed at the same time. If I remember correctly realtek installer will not requier additional commands, while others like nVidia driver installer will require you to set environment like that Code: CC = gcc-3.4 export CC This will tell compiler to use gcc-3.4 as a default version. It is possible to use gcc-4.0 sometimes, but current Ubuntu kernels were compiled with gcc-3.4 and it's better to do just that. I would recompile your drivers again and see what happens after that. After that you can follow troubleshooting from here http://www.ubuntuforums.org/showthread.php?t=143982 Of course you don't have to recompile your intrd unless everything else fails. If your drivers are still not grabbing your card, try going into BIOS and resetting PCI configuration data - sometimes that help to shake things up. Also you can try using Live CD maybe even Dapper to see if your rtl8168 will work there. Though Dapper is not officially reliazed it works for many without a problem

March 27th, 2006	#8
ugarth 5 Cups of Ubuntu Join Date: Mar 2006 Location: land of Port wine Beans: 15 Kubuntu 8.10 Intrepid Ibex	Re: Realtek not detected Ok thank you. I downloaded and installed gcc-3.4 and the problem presists. A friend of mine also told me about the latest ubuntu test release, but I'm not willing to try test software.

March 28th, 2006	#9
al108 Just Give Me the Beans! Join Date: Jan 2006 Location: Fairbanks, Alaska Beans: 69 Ubuntu 7.10 Gutsy Gibbon	Re: Realtek not detected Ok. So what you saying is r1000.ko compiled without a problem or did you have any messages other than OK from the compiler? Is r1000.ko in Code: /lib/modules/`uname -r`/kernel/drivers/net/ directory? Did you do Code: sudo depmod -a and was it successfull?, did you add r1000 into a Code: /etc/modules file? Did you try to recompile your initrd without r8169 module as it could conflict with r1000? Did you try to reset your PCI configuration in BIOS? What is the output now of your Code: # lsmod \| grep r1000 or Code: dmesg \| grep eth or lspci? Also look here for more troubleshooting info http://ubuntuforums.org/showthread.php?t=142716 Did you check your CD media for errors? Did you try any Live CDs? It doesn't hurt to try Dapper Live CD since it doesn't install anything on your hard drive. Don't be shy and describe in more details what exactly you are doing step by step and maybe more people would be willing to help you - it's really hard to go just from " it didn't work...", besides if you are successfull other people with similar problems will be able to find your thread and learn from it and know exactly what to do in their situation. Cheers Alex

March 29th, 2006	#10
ugarth 5 Cups of Ubuntu Join Date: Mar 2006 Location: land of Port wine Beans: 15 Kubuntu 8.10 Intrepid Ibex	Re: Realtek not detected I managed to get the ethernet working. the r1000 module was loaded. I simply did then a /etc/init.d/networking start and it worked. But a new problem came along. Ubuntu packet manager updated several drivers and the kernel, which erased the r1000 module. So I tried to build the module again, but make simply fails with the exact same files - this seems a regression with make. It can't match a rule, which is the 1st in the file. Which make version comes with ubuntu 5.10 by default I might try to overwrite it. Yet, the previous kernel is still working fine and the drivers is loaded, so I'll use this one. Thanks ! Last edited by ugarth; March 29th, 2006 at 02:13 PM..

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