Toshiba Satellite laptop no wireless

[BRFC]

I wonder if someone could help me get the wireless working on my mum's laptop as having to plug it into the router everytime she wants to go online is now becoming an issue for her. I recently upgraded it from 8.04 to 9.04 and thought that might help solve it but unfortunately not. Ive tried using the Windows Wireless Driver option in System - Admin but to no avail. Any help gratefully received, details below.


Laptop Toshiba Satellite L300D-13D


$ lspci, returns the following

00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780MC [Radeon HD 3100 Graphics]
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)

ifconfig, gives this;

eth0 Link encap:Ethernet HWaddr 00:1e:33:87:a1:c5
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Interrupt:250 Base address:0xa000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:84 errors:0 dropped:0 overruns:0 frame:0
TX packets:84 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:7272 (7.2 KB) TX bytes:7272 (7.2 KB)

iwconfig and I get;

lo no wireless extensions.

eth0 no wireless extensions.

pan0 no wireless extensions.

$ lsmod
Module Size Used by
ndiswrapper 193436 0
nls_iso8859_1 12032 1
nls_cp437 13696 1
vfat 18816 1
fat 58272 1 vfat
binfmt_misc 16776 1
ppdev 15620 0
bridge 56212 0
stp 10500 1 bridge
bnep 20224 2
lp 17156 0
parport 42220 2 ppdev,lp
joydev 18368 0
snd_hda_intel 436148 3
snd_pcm_oss 46336 0
snd_mixer_oss 22656 1 snd_pcm_oss
snd_pcm 83076 2 snd_hda_intel,snd_pcm_oss
snd_seq_dummy 10756 0
snd_seq_oss 37760 0
snd_seq_midi 14336 0
snd_rawmidi 29696 1 snd_seq_midi
snd_seq_midi_event 15104 2 snd_seq_oss,snd_seq_midi
snd_seq 56880 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_mid i_event
snd_timer 29704 2 snd_pcm,snd_seq
snd_seq_device 14988 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi ,snd_seq
uvcvideo 63368 0
compat_ioctl32 9344 1 uvcvideo
snd 62756 15 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,sn d_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_de vice
fglrx 2081668 31
soundcore 15200 1 snd
videodev 41600 1 uvcvideo
psmouse 61972 0
agpgart 42696 1 fglrx
pcspkr 10496 0
v4l1_compat 21764 2 uvcvideo,videodev
snd_page_alloc 16904 2 snd_hda_intel,snd_pcm
serio_raw 13444 0
video 25872 0
output 11008 1 video
input_polldev 11912 0
shpchp 40212 0
i2c_piix4 18448 0
usb_storage 99648 1
r8169 40836 0
mii 13312 1 r8169
fbcon 46112 0
tileblit 10752 1 fbcon
font 16384 1 fbcon
bitblit 13824 1 fbcon
softcursor 9984 1 bitblit


$ iwlist scan

lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

pan0 Interface doesn't support scanning.

[bkratz]

Is her wireless card a USB device? It doesn't seem to even show up above. Please also post the outputs of

lsusb
ndiswrapper -l
dmesg | grep -e wlan -e ndis

( both of those were lowercase "L" not 1's. use the code tags (#) above to make it readable.)

[BRFC]

lsusb

Bus 002 Device 002: ID 04f2:b070 Chicony Electronics Co., Ltd
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 0bda:8198 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

ndiswrapper -l

net8185 : driver installed

dmesg |grep -e wlan -e ndis


[ 13.943757] ndiswrapper version 1.53 loaded (smp=yes, preempt=no)
[ 14.706797] ndiswrapper: driver net8187b (Realtek Semiconductor Corp.,12/26/2007,5.1116.1226.2007) loaded
[ 18.288832] wlan0: ethernet device 00:21:63:bb:2a:1d using NDIS driver: net8187b, version: 0x1, NDIS version: 0x500, vendor: 'Realtek RTL8187 Wireless LAN USB NIC ', 0BDA:8198.F.conf
[ 18.288865] wlan0: encryption modes supported: WEP; TKIP with WPA, WPA2, WPA2PSK; AES/CCMP with WPA, WPA2, WPA2PSK
[ 18.288912] usbcore: registered new interface driver ndiswrapper
[ 39.584043] wlan0: no IPv6 routers present
[ 342.272852] usbcore: deregistering interface driver ndiswrapper
[ 342.364388] ndiswrapper: device wlan0 removed
[ 342.381780] ndiswrapper version 1.53 loaded (smp=yes, preempt=no)
[ 342.688651] ndiswrapper: driver net8187b (Realtek Semiconductor Corp.,12/26/2007,5.1116.1226.2007) loaded
[ 346.290860] wlan0: ethernet device 00:21:63:bb:2a:1d using NDIS driver: net8187b, version: 0x1, NDIS version: 0x500, vendor: 'Realtek RTL8187 Wireless LAN USB NIC ', 0BDA:8198.F.conf
[ 346.290967] wlan0: encryption modes supported: WEP; TKIP with WPA, WPA2, WPA2PSK; AES/CCMP with WPA, WPA2, WPA2PSK
[ 346.291110] usbcore: registered new interface driver ndiswrapper
[ 360.640530] wlan0: no IPv6 routers present
[ 6948.838389] ADDRCONF(NETDEV_UP): wlan0: link is not ready
[ 7067.612136] usbcore: deregistering interface driver ndiswrapper
[ 7068.516972] ndiswrapper: device wlan0 removed
[ 7068.555948] ndiswrapper version 1.53 loaded (smp=yes, preempt=no)
[ 7068.620517] usbcore: registered new interface driver ndiswrapper
[ 8413.559015] usbcore: deregistering interface driver ndiswrapper
[ 8413.590167] ndiswrapper version 1.53 loaded (smp=yes, preempt=no)
[ 8413.620153] usbcore: registered new interface driver ndiswrapper

[bkratz]

This one is the wireless card.

Bus 001 Device 003: ID 0bda:8198 Realtek Semiconductor Corp.

I am looking through various threads about this right now, but could you also post

sudo lshw -C network

while I look.

[bkratz]

managed to get a duplicate post sorry.

[BRFC]

sudo lshw -C network

*-network
description: Ethernet interface
product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: eth0
version: 02
serial: 00:1e:33:87:a1:c5
size: 10MB/s
capacity: 100MB/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no module=r8169 multicast=yes port=MII speed=10MB/s
*-network DISABLED
description: Ethernet interface
physical id: 1
logical name: pan0
serial: 72:ba:e1:5e:47:00
capabilities: ethernet physical
configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes

[bkratz]

Well I'm afraid my search will take a while. It seems like most people who have had any luck with this patched the rtl8187b driver already inherrent since earlier versions than yours. It bothers me that it doesn't show up at all in your last posting. could there be a switch or keystroke combination that turns it off: or could it be disabled in the bios?

[BRFC]

There is a small switch on the front of the machine to turn the wireless on/off but that is in the on position all the time, I've checked the bios and there is nothing in there that seems to suggest its turned off.

Thanks for any help you find, without wireless my mum is going to have to use the Vista install side of her dual boot laptop but at 65 she's not keen to change from something (Ubuntu) that she has been used to for four years. If you do happen to find anything you would make an old lady very happy and I would be in your debt. Mum has health issues which have taken their toll on her mobility and her laptop is her link to everyone and everything she loves. Again cheers for the help.

[daemonkorn]

what kind of router are you using and isp provider as well?

[BRFC]

The computer is currently at my house where the ISP is BT and the router is the BT branded router supplied by BT.


Mum's
isp is Virgin
Router is Netgear DG834G if I remember rightly

Both networks have various other bits of kit and computers connected wirelessly to them and functioning fine.