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Thread: problem in using iscan by Epson CX9300F

  1. #1
    Join Date
    Mar 2010
    Location
    Iran
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    problem in using iscan by Epson CX9300F

    Hi
    After downloading and installing iscan and run it i see this message:


    Could not send command to scanner. Check scanner's status.


    after command sane-find-scanner:
    found USB scanner (vendor=0x04b8, product=0x083a) at libusb:001:003
    # Your USB scanner was (probably) detected. It may or may not be supported by
    # SANE. Try scanimage -L and read the backend's manpage.

    and this message is result of scanimage command:
    No scanners were identified. If you were expecting something different,
    check that the scanner is plugged in, turned on and detected by the
    sane-find-scanner tool (if appropriate). Please read the documentation
    which came with this software (README, FAQ, manpages).

    please help me.

  2. #2
    Join Date
    Jun 2007
    Location
    Newcastle, UK
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    Distro
    Ubuntu 8.04 Hardy Heron

    Re: problem in using iscan by Epson CX9300F

    Hi,

    It takes a reboot or start it from a terminal with :

    sudo iscan

    Regards, Ellgor.

  3. #3
    Join Date
    Mar 2010
    Location
    Iran
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    Angry Re: problem in using iscan by Epson CX9300F

    Same result!

    not solved...

  4. #4
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    Re: problem in using iscan by Epson CX9300F

    Please post the output of:
    Code:
    cat /etc/sane.d/epkowa.conf
    Code:
    ls -al /dev/usb*
    and
    Code:
    id

  5. #5
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    Re: problem in using iscan by Epson CX9300F

    1-
    # epkowa.conf -- sample configuration for the EPKOWA SANE backend
    # Copyright (C) 2004, 2008, 2009 Olaf Meeuwissen
    #
    # See sane-epkowa(5), sane-usb(5) and sane-scsi(5) for details.

    # Detect all devices supported by the backend.
    # If you don't have a SCSI device, you can comment out the "scsi"
    # keyword. Similarly for the other keywords.
    #
    usb
    0x04b8 0x083a
    #scsi


    # For any USB scanner not known to the backend (yet), you may, at your
    # own peril(!!), force the backend to recognise and use it via libusb.
    # You can do so by the following configuration command:
    #
    # usb <USB vendor ID> <USB product ID>
    #
    # SEIKO EPSON's USB vendor ID is '0x04b8' (without quotes). In order
    # to find the USB product ID, use lsusb(1).
    # A sample configuration for the Epson Perfection 1650 (Epson GT-8200),
    # which has a product ID of 0x0110, would look as follows:
    #
    #usb 0x04b8 0x0110


    # For SCSI devices not detected, you can add an entry like:
    #
    # scsi EPSON GT-20000
    #
    # where the GT-20000 bit corresponds to the SCSI model information as
    # shown in the output of dmesg(1) or in the /var/log/kern.log file.


    # Network attached devices may be made to work by first installing the
    # (non-free) iscan-network-nt package and then adding configuration lines
    # as per information below.
    #
    # For each network attached device, you must add an entry as follows:
    #
    # net <IP-address|hostname> [port-number]
    #
    # Ask your network administrator for the device's IP address or check
    # for yourself on the panel (if it has one). The port-number is very
    # optional and defaults to 1865.
    # Note that network attached devices are not queried unless configured
    # in this file.
    #
    # Examples:
    #
    #net 192.16.136.2 1865
    #net 10.0.0.1
    #net scanner.mydomain.com


    2-
    lrwxrwxrwx 1 root root 7 2010-03-17 14:39 /dev/usblp0 -> usb/lp0
    crw-rw---- 1 root root 253, 0 2010-03-17 18:08 /dev/usbmon0
    crw-rw---- 1 root root 253, 1 2010-03-17 18:08 /dev/usbmon1
    crw-rw---- 1 root root 253, 2 2010-03-17 18:08 /dev/usbmon2
    crw-rw---- 1 root root 253, 3 2010-03-17 18:08 /dev/usbmon3
    crw-rw---- 1 root root 253, 4 2010-03-17 18:08 /dev/usbmon4
    crw-rw---- 1 root root 253, 5 2010-03-17 18:08 /dev/usbmon5

    /dev/usb:
    total 0
    drwxr-xr-x 2 root root 60 2010-03-17 14:39 .
    drwxr-xr-x 18 root root 4220 2010-03-17 16:28 ..
    crw-rw---- 1 root lp 180, 0 2010-03-17 14:39 lp0


    3-
    uid=1000(ali) gid=1000(ali) groups=4(adm),20(dialout),24(cdrom),46(plugdev),10 4(lpadmin),114(admin),117(sambashare),1000(ali)

  6. #6
    Join Date
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    Location
    Romania
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    Re: problem in using iscan by Epson CX9300F

    Add your user to the lp gruop:
    Code:
    sudo gpaswd -a username lp
    replace usrname with your login name.

    Edit the /etc/sane.d/epkowa.conf file:
    Code:
    gksu gedit /etc/sane.d/epkowa.conf
    to look like this:
    Code:
    # epkowa.conf -- sample configuration for the EPKOWA SANE backend
    # Copyright (C) 2004, 2008, 2009 Olaf Meeuwissen 
    # 
    # See sane-epkowa(5), sane-usb(5) and sane-scsi(5) for details. 
    
    # Detect all devices supported by the backend.
    # If you don't have a SCSI device, you can comment out the "scsi"
    # keyword. Similarly for the other keywords. 
    # 
    usb 0x04b8 0x083a
    usb /dev/usb/lp0 
    #scsi
    ...
    Log out and log back in.

  7. #7
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    Mar 2010
    Location
    Iran
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    13

    Re: problem in using iscan by Epson CX9300F

    and same message:

    could not send command to scanner.

  8. #8
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    Feb 2007
    Location
    Romania
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    Re: problem in using iscan by Epson CX9300F

    Quote Originally Posted by fered View Post
    and same message:

    could not send command to scanner.
    Did you try to unplug the scanner & plug it back in or reboot?

  9. #9
    Join Date
    Mar 2010
    Location
    Iran
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    Re: problem in using iscan by Epson CX9300F

    Yes

  10. #10
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    Angry Re: problem in using iscan by Epson CX9300F

    help me please!

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