Hi-- I do a lot of web dev work, and have used at least 3-4 hosts in the last couple years. I use a couple VPS "slices" on slicehost, which are excellent-- 100% reliable, very fast, etc. However, I wanted something a little simpler than a VPS (so I don't have to be a sysadmin and stay on top of security and patching) but that would be a little more robust than a shared host under cpanel or something.
I thought I'd found the answer with Rackspace Cloud Sites-- "robust, scalable, and with Rackspace fanatical support"-- well, it sucks, the thing is down all the time, support is mediocre and the cost is high.
Any ideas of alternatives? or am I stuck with a VPS solution?