virgin mobile broadband trys connect and asks for network password

[mjneil.81]

hello,

i'm having trouble with my virgin mobile broadband(e160e). I have tried the following suggestions from the forum:
change virgininternet to VirginBroadband, remove # from -chap and entered in username and password.
when i try to connect to the internet i get a prompt asking me for a network password.

if anyone could help out it would be greatly appreciated as i am an absolute beginner with linux.

thank you in advance.

[alexfish]

removed

[mjneil.81]

hey alexfish,

i have provided some screenshots. the one titled screenshot.png is the prompt asking for the password. and the others are of the settings that i have been trying to use.

thanks for the tips with the shots and uploading.

[mjneil.81]

and the one i left behind......

[alexfish]

Hi Back Now

We will take this step by step First We will Identify the device

1 : follow the sequence of the screen shots bellow

2 : from the terminal type or copy this command



Code:

lsusb

Your output will look something like mine/ Hopefully

alex@alex-desktop:~$ lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 057: ID 12d1:1003 Huawei Technologies Co., Ltd. E220 HSDPA Modem / E270 HSDPA/HSUPA Modem
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
alex@alex-desktop:~$

[mjneil.81]

sorry it has taken so long to get back to you. it was getting late.
i have taken the screenshot of lsusb command results.

on my sytem the disk utility is missing the other screenshot shows the drop down menu.

[mjneil.81]

screenshots

[alexfish]

Hi

System on blink yesterday

need to know/ " pay plan " /you have with /virgin

the /phone number/ relates to the /pay plan/

leave the details as they are in the first screen shot

then check or uncheck the the boxes in the second shot to get best performance of gsm

try one at a time

[mjneil.81]

alexfish,

i'm on a post paid plan i'm not 100% sure what you meant in your post cause of all the "/" but i tried the details that are shown in the screenshot and tried combinations of and 1 at a time of the CHAP, PAP, etc...

[alexfish]

alexfish,

i'm on a post paid plan i'm not 100% sure what you meant in your post cause of all the "/" but i tried the details that are shown in the screenshot and tried combinations of and 1 at a time of the CHAP, PAP, etc...

Need to Know If you are on contract or Pay by voucher etc

Will post details shortly Problems with server !

on going update

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