I don;t use IM that often, and used pidgin in earlier versions. I've been running 9.10 at home for a while now and decided to try out Empathy.

Empathy found some old pidgin settings in my home folder and imported them fine.

I can't find anywhere to create groups. My old groups have been imported, and I could remove them if I wanted, but nowhere can I find anywhere to create a new one, or to sort contacts into groups.

I tried dragging contacts into another existing group and the contact dissapeared!

The FAQ doesn't have anything.
http://live.gnome.org/Empathy/FAQ