Just ordered a Dell Inspiron 1440 for one of my parents. Opened it up, did not agree to the EULA, formatted the hard drive, and installed Ubuntu 9.10. Works Wonderfully!
Now, it came preinstalled with Windows Vista. Contacted Dell through both e-mail and phone. Tried to get a refund through Dell US for the unused license and unopened software. They kept saying that their return policy was that
1. They do not charge for the Windows -- it is "subsidized"
2. It is preinstalled and they do not offer any refund on preinstalled software
3. It is part of a bundled package -- I must return the entire computer if I am to return anything
4. I need to check with Microsoft instead. However, Microsoft's policies clearly state that I need to contact the OEM!
Any advice? Should I just sell the unused software on E-bay?
I know that the legality of what Dell/Microsoft are doing is questionable, and definitely not very fair. And certainly very frustrating. But we just want to get rid of our unused software and some of the Microsoft Tax that came with it. $450 is a lot to us folks, so even $25 is helpful.