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Old 3 Weeks Ago   #1
arepaking
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USB printers installation issue on Karmic

Folks,
Have you had any issues while trying to install a USB printer on Karmic 64b? For some reasons my daru3 is not able to detect a USB printer (Samsung ML-6060) that was working fine back in Jaunty.

I also tried through CUPS but I never get the USB installation option.

Any thoughts on this?
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Old 3 Weeks Ago   #2
thomasaaron
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Re: USB printers installation issue on Karmic

So, if you plug your printer into the USB port, and then go to System > Admin > Printer, the printer isn't even detected?

Does anything else work in that USB port? (I've been seeing some USB port issues that I've not quite gotten solved yet. Want to make sure that this isn't one of them.)
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Old 3 Weeks Ago   #3
arepaking
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Re: USB printers installation issue on Karmic

Hi Thomas,
Thanks for your reply.

I connected the printer in every USB port on my daru3 and is not being recognized. I used a 9.04 Live CD and it works like a charm.

Something changed in the way Karmic (or the new linux kernel) handles the usb devices.
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Old 3 Weeks Ago   #4
thomasaaron
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Re: USB printers installation issue on Karmic

Could you verify that a different USB device is detected in your Karmic install? Maybe a flash drive or something?
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Old 3 Weeks Ago   #5
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Re: USB printers installation issue on Karmic

Quote:
Originally Posted by thomasaaron View Post
Could you verify that a different USB device is detected in your Karmic install? Maybe a flash drive or something?
It has been verifed already. The following devices worked fine:
1) USB flash drive
2) Iphone
3) External USB HD.
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Old 3 Weeks Ago   #6
zob
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Re: USB printers installation issue on Karmic

I have the same problem.
Everything shows up except my brother hl-2140 printer. I also have a thread (with a posting of my lsusb).
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Old 3 Weeks Ago   #7
ctsdownloads
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Re: USB printers installation issue on Karmic

Quote:
Originally Posted by arepaking View Post
Folks,
Have you had any issues while trying to install a USB printer on Karmic 64b? For some reasons my daru3 is not able to detect a USB printer (Samsung ML-6060) that was working fine back in Jaunty.

I also tried through CUPS but I never get the USB installation option.

Any thoughts on this?

CUPS definitely shows this as a "mostly working" printer. Still, I bet it is just having a bad day.

So to clarify, what happens "exactly" when you goto System>Administration>Printing ?

You are not seeing the printer showing up automatically in there and you are 100% that it is turned on. Don't laugh, I did this to myself yesterday - I totally forgot to turn it on!

If it is not showing up there, before going further, from Applications>Accessories>Terminal , paste in lsusb .

Then copy/paste the entire results back here. All this does is as you stated, shows if the hardware is "physically there". We will get into drivers later. That command will help us determine whether Ubuntu "sees" the printer or not.

As for it being a driver issue, I would not write this off just yet. More than likely a bug, it may be possible to do some stuff manually to work around the issue.

Last edited by ctsdownloads; 3 Weeks Ago at 08:23 PM..
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Old 3 Weeks Ago   #8
zob
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Re: USB printers installation issue on Karmic

I hope I'm not hijacking anything here. I'm convinced that we have the same problem.

So I will give my lsusb.

Code:
lars@lars-desktop:~$ lsusb
Bus 001 Device 006: ID 0499:1011 Yamaha Corp. P-250
Bus 001 Device 003: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
Bus 001 Device 002: ID 0bc2:3101 Seagate RSS LLC 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
This is the same with the printer on or off. Strangely it is the only thing that doesn't get recognized. Also it doesn't help to move the printercable to another position, fx. where something else has been recognized. And at the moment it's in the back of the computer, not in a hub (though I've tried that to).


It's not there. I does get recognized (same cable and everything) in my windows dual-boot.

Please arepaking. Tell me if you do any progress. And also tell me if you think my case is not related and I'm hijacking your thread.

Oh and System>Administration>Printing is empty. Very empty.
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Old 3 Weeks Ago   #9
ctsdownloads
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Re: USB printers installation issue on Karmic

Quote:
Originally Posted by zob View Post
I hope I'm not hijacking anything here. I'm convinced that we have the same problem.

So I will give my lsusb.

Code:
lars@lars-desktop:~$ lsusb
Bus 001 Device 006: ID 0499:1011 Yamaha Corp. P-250
Bus 001 Device 003: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
Bus 001 Device 002: ID 0bc2:3101 Seagate RSS LLC 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
This is the same with the printer on or off. Strangely it is the only thing that doesn't get recognized. Also it doesn't help to move the printercable to another position, fx. where something else has been recognized. And at the moment it's in the back of the computer, not in a hub (though I've tried that to).


It's not there. I does get recognized (same cable and everything) in my windows dual-boot.

Please arepaking. Tell me if you do any progress. And also tell me if you think my case is not related and I'm hijacking your thread.

Oh and System>Administration>Printing is empty. Very empty.
Kind of brings us to a dead stop if you are connecting straight to the PC (not a hub) and it is not even showing up under lsusb.

I'd say run a dmesg | tail, but it seems silly if it is not being detected by lsusb.

I also read in another thread at one time, there was a conflict issue with the Parallel and USB ports. I bet this is the issue again. It was buried in this mess someplace.
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Old 3 Weeks Ago   #10
ctsdownloads
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Re: USB printers installation issue on Karmic

Just found an awesome non-Ubuntu specific thread for dealing with broken lsusb/CUPS detection issues that might help.

Code:
modprobe lp
echo lp >> /etc/modules
apt-get remove --purge cupsys
apt-get install cupsys or apt-get install cupsys cupsys-driver-gutenprint  hplip
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