If this is in the wrong place, my apologies. I didn't know where else to put it.
Installed a USB Zoom fax/modem.
Install went well.
When sending a fax, the fax appears to go and gfax list it as a success.
However, the receiver reports a 'comm error 242' in 2 different computer systems. HP list error 242 as:
The remote fax machine is attempting to receive instead of send. Both machines have attempted to start a reception at the same time. On many fax machines, it is possible to accidentally initiate a fax reception in the following cases:
*
There is no paper in the machine.
*
The paper is not correctly loaded and the document sensor cannot sense it.
Solution
Contact the sender to make sure that a document is ready and correctly loaded in the sending fax machine. Also make sure that the remote machine is attempting to initiate a transmission and not a reception.
However, paper is not the case with either system; both have paper.
Anyone have any ideas on how to solve this?
dlw
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