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Thread: HPLIP 3.9.8 "Communication Error 5012

  1. #11
    Join Date
    Oct 2008
    Location
    Austin, TX
    Beans
    492
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: HPLIP 3.9.8 "Communication Error 5012

    Quote Originally Posted by carchaias View Post
    I had the same Problem with an OfficeJet Pro 8500. Inserting the IP in setup manually solved it . hplip is 3.11.7 . with Ubuntu Maveric
    1. I set my HP-8500 from its panel using the Wifi tools. I named an IP
    address of my choice rather than rely on DHCP.
    2. In HPLIP, I said "network connection" (no wifi) -- after all, if wifi is really working, it is just another IP address on the LAN.
    3. HPLIP found the printer all was well.
    ...
    4. Upgrade to Mint-12, now I get "Comm Error 5012".
    5. Moved printer (unrelated to this issue) and connect by wire
    6. Configured wire net at the printer panel using the same fixed IP
    as I used before under wifi.
    7. Still get the "Error 5012"

    SUMMARY:
    ** Somewhere between Ubuntu 10.04 and 11.10 (Mint-12) something changed in HPLIP-land because I didn't use to have any troubles
    ** I have yet to try to re-install naming the printer IP address
    ** Neither 10.04 nor 11.04 (Mint-11) have or had any troubles.

    ~~~ 8d;-/ Dan
    "All government spending, regardless of the motives, uses YOUR money."

  2. #12
    Join Date
    Dec 2008
    Location
    Ottawa, Canada
    Beans
    249
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: HPLIP 3.9.8 "Communication Error 5012

    I am seeing more and more people with HP printer issues, and of course, they are using a more current version of ubuntu. I seem to remember in one of the threads, that HPLIP wasn't working properly in natty and for certain in oneiric. It seems that printing seemed to work, but scanning, copying, and faxing didn't.
    Of course, I am not seeing any of this, as my 6500 has worked flawlessly in karmic and now lucid. I may wait quite awhile after 12.04 comes out, to see if HP printer problems had been fixed and then I would upgrade.
    But in either case, thanks for updating this thread. It may keep people like me on lucid for quite some time yet.
    Colin
    Registered Linux User #318277
    The Ubuntu Counter Project - user number # 25648

  3. #13
    Join Date
    Mar 2008
    Beans
    8

    Re: HPLIP 3.9.8 "Communication Error 5012

    Quote Originally Posted by colin.p View Post
    I am seeing more and more people with HP printer issues
    Here is one more. The problem child is HP deskjet 6500 with "communication error 5012".

    That same printer works flawlessly with an ancient 600 Mhz Windows 98 (stand alone) machine like it used to work with Ubuntu 10.04.

  4. #14
    Join Date
    Dec 2008
    Location
    Ottawa, Canada
    Beans
    249
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: HPLIP 3.9.8 "Communication Error 5012

    This is an old thread, so it may get locked, but if you follow the above suggestions, especially about specifying an IP, it should work.
    I now use 12.04 and the two wireless printers I have (the 6500 and a cheap Canon) both needed very little threatening to work. As a matter of fact, all functions work just fine.

    Since this has been solved for quite awhile, as far as I'm concerned....solved.
    Last edited by colin.p; July 31st, 2012 at 12:33 AM.
    Colin
    Registered Linux User #318277
    The Ubuntu Counter Project - user number # 25648

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