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Thread: Wireless connection lost (disconnects) when idle after locking screen

  1. #1
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    Wireless connection lost (disconnects) when idle after locking screen

    A little over a week ago I installed Jaunty on my new laptop, but every now and then my wireless network disconnects (and doesn't auto-reconnect) some time (45-60 mins) after I lock the screen (or automatically locks when the screensaver kicks in after 10 mins of idle time) and walk away from my computer. It doesn't happen all the time (seems to be totally random whenever it happens..I can't think of anything 'special' I might be doing at such a time) and I have never experienced anything like this when I was actively using the computer. I'd like to add that every time it did happen there was network activity although I was away (torrenting using Vuze and IM with KMess - I received messages between the moments I locked the screen and the network connection shut down) and I'm using power management to turn off the screen after 20 minutes (I tried to reproduce the problem a couple times with various screensaver-/idle-/powermanagement-settings, but "unfortunately" it all still worked fine after > 70 minutes of idle time at that time). The wireless card is an Intel WiFi Link 5300 and according to iwconfig power management is turned off.

    I've spent quite some time searching the forums and googling and although I stumbled upon many problems, bugs and solutions regarding wireless networking in Ubuntu, everything I found is missing one or more essential characteristics of my problem (no problems when not idle, problems not related with screensaver/lock screen, etc.).

    Does anyone know what might cause this (seemingly) random behavior of wireless disconnecting? Or does anyone know of a way to find out? Does Ubuntu log anything regarding the wireless card activity? Any help, comments, similar problems, known bugs, or just random information regarding wireless networks & Ubuntu, anything that might help, is very much appreciated!

  2. #2
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    Unhappy Re: Wireless connection lost (disconnects) when idle after locking screen

    The problem just reappeared again, this time within 10 minutes after locking the session. It worked fine the whole afternoon (6 hours straight) including several occasions of locked sessions (both manual and automatic), but now it just stopped. I had to disable networking (right-click on the network manager icon in the task bar) and enable it again, so no restart or something required to make it work again.

    Could someone who understands anything of dmesg output please take a look at the code below? Although it's quite a lot of text, most of the lines say exactly the same.

    Code:
    [22876.398924] iwlagn: Read index for DMA queue txq_id (2) index 141 is out of range [0-256] 172 159
    [22876.398935] iwlagn: Read index for DMA queue txq_id (2) index 140 is out of range [0-256] 172 159
    [22876.398942] iwlagn: Read index for DMA queue txq_id (2) index 139 is out of range [0-256] 172 159
    [22881.076276] wlan0: No ProbeResp from current AP 00:0c:f6:1e:16:5e - assume out of range
    [22881.676281] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22882.176282] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22882.176292] iwlagn: Error setting new RXON (-110)
    [22882.176306] wlan0: direct probe to AP 00:0c:f6:1e:16:5e try 1
    [22882.376041] wlan0: direct probe to AP 00:0c:f6:1e:16:5e try 2
    [22882.576292] wlan0: direct probe to AP 00:0c:f6:1e:16:5e try 3
    [22882.776276] wlan0: direct probe to AP 00:0c:f6:1e:16:5e timed out
    [22889.492274] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22889.992126] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22889.992135] iwlagn: Error setting new RXON (-110)
    [22894.993807] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22895.492281] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22895.492290] iwlagn: Error setting new RXON (-110)
    [22896.492278] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22896.492288] iwlagn: Error setting new RXON (-110)
    [22896.992296] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22897.492273] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22897.492282] iwlagn: Error setting new RXON (-110)
    [22897.992319] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22898.492276] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22898.492286] iwlagn: Error setting new RXON (-110)
    [22900.492279] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22900.996280] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22900.996289] iwlagn: Error setting new RXON (-110)
    [22905.992276] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22906.492074] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22906.492083] iwlagn: Error setting new RXON (-110)
    [22911.492284] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22911.492323] iwlagn: No space for Tx
    [22911.492328] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22911.492333] iwlagn: Error setting new RXON (-28)
    [22911.492342] iwlagn: No space for Tx
    [22911.492346] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [22916.493493] iwlagn: No space for Tx
    [22916.493505] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [22916.493528] iwlagn: No space for Tx
    [22916.493532] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22916.493536] iwlagn: Error setting new RXON (-28)
    [22916.493543] iwlagn: No space for Tx
    [22916.493547] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [22921.494270] iwlagn: No space for Tx
    [22921.494283] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [22921.494307] iwlagn: No space for Tx
    [22921.494312] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22921.494316] iwlagn: Error setting new RXON (-28)
    [22921.494323] iwlagn: No space for Tx
    [22921.494327] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [22926.495533] iwlagn: No space for Tx
    [22926.495546] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [22926.495569] iwlagn: No space for Tx
    [22926.495573] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22926.495578] iwlagn: Error setting new RXON (-28)
    [22926.495584] iwlagn: No space for Tx
    [22926.495588] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [22931.496787] iwlagn: No space for Tx
    [22931.496799] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [22931.496822] iwlagn: No space for Tx
    [22931.496827] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22931.496831] iwlagn: Error setting new RXON (-28)
    [22931.496838] iwlagn: No space for Tx
    [22931.496842] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [22936.396020] iwlagn: No space for Tx
    [22936.396032] iwlagn: Error sending REPLY_STATISTICS_CMD: enqueue_hcmd failed: -28
    [22936.498043] iwlagn: No space for Tx
    [22936.498055] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [22936.498079] iwlagn: No space for Tx
    [22936.498083] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22936.498087] iwlagn: Error setting new RXON (-28)
    [22936.498094] iwlagn: No space for Tx
    [22936.498098] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [22941.499284] iwlagn: No space for Tx
    [22941.499296] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [22941.499319] iwlagn: No space for Tx
    [22941.499323] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22941.499327] iwlagn: Error setting new RXON (-28)
    [22941.499334] iwlagn: No space for Tx
    [22941.499338] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [22946.500520] iwlagn: No space for Tx
    [22946.500532] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [22946.500554] iwlagn: No space for Tx
    [22946.500558] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22946.500562] iwlagn: Error setting new RXON (-28)
    [22946.500569] iwlagn: No space for Tx
    [22946.500573] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [22951.501763] iwlagn: No space for Tx
    [22951.501775] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [22951.501798] iwlagn: No space for Tx
    [22951.501802] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22951.501806] iwlagn: Error setting new RXON (-28)
    [22951.501813] iwlagn: No space for Tx
    [22951.501817] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [22956.503170] iwlagn: No space for Tx
    [22956.503181] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [22956.503202] iwlagn: No space for Tx
    [22956.503206] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [22956.503211] iwlagn: Error setting new RXON (-28)
    [22956.503218] iwlagn: No space for Tx
    [22956.503222] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28
    [23008.996573] iwlagn: No space for Tx
    [23008.996583] iwlagn: Error sending REPLY_SCAN_CMD: enqueue_hcmd failed: -28
    [23008.996603] iwlagn: No space for Tx
    [23008.996607] iwlagn: Error sending REPLY_RXON: enqueue_hcmd failed: -28
    [23008.996612] iwlagn: Error setting new RXON (-28)
    [23008.996619] iwlagn: No space for Tx
    [23008.996623] iwlagn: Error sending REPLY_TX_POWER_DBM_CMD: enqueue_hcmd failed: -28

  3. #3
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    Re: Wireless connection lost (disconnects) when idle after locking screen

    Is there anyone who could help me interpret the dmesg output I get when the error occurs?

    It just happened again. However, the network manager said it was still connected with the wireless network (92% signal strength) but I could not browse, IM, etc. This time dmesg gave a somewhat different output than the last time:

    (the lines starting from timestamp 8366 are after I reconnected)

    Code:
    [ 7624.807190] iwlagn: Read index for DMA queue txq_id (2) index 63 is out of range [0-256] 75 72
    [ 7624.807204] iwlagn: Read index for DMA queue txq_id (2) index 61 is out of range [0-256] 75 72
    [ 7625.574262] iwlagn: Microcode SW error detected.  Restarting 0x2000000.
    [ 7625.591816] iwlagn: Can't stop Rx DMA.
    [ 7625.632327] Registered led device: iwl-phy0:radio
    [ 7625.632365] Registered led device: iwl-phy0:assoc
    [ 7625.632400] Registered led device: iwl-phy0:RX
    [ 7625.632433] Registered led device: iwl-phy0:TX
    [ 8366.100042] mac80211-phy0: failed to remove key (0, 00:0c:f6:1e:16:5e) from hardware (-22)
    [ 8366.101180] wlan0: direct probe to AP 00:0c:f6:1e:16:5e try 1
    [ 8366.101373] wlan0: disassociating by local choice (reason=3)
    [ 8366.103613] wlan0 direct probe responded
    [ 8366.103620] wlan0: authenticate with AP 00:0c:f6:1e:16:5e
    [ 8366.105493] wlan0: authenticated
    [ 8366.105500] wlan0: associate with AP 00:0c:f6:1e:16:5e
    [ 8366.109118] wlan0: RX AssocResp from 00:0c:f6:1e:16:5e (capab=0x411 status=0 aid=6)
    [ 8366.109124] wlan0: associated
    [ 8366.211237] phy0: failed to restore operational channel after scan
    [ 8366.224542] wlan0: authenticate with AP 00:0c:f6:1e:16:5e
    [ 8366.424330] wlan0: authenticate with AP 00:0c:f6:1e:16:5e
    [ 8366.528803] wlan0: authenticated
    [ 8366.528814] wlan0: associate with AP 00:0c:f6:1e:16:5e
    [ 8366.533005] wlan0: RX ReassocResp from 00:0c:f6:1e:16:5e (capab=0x411 status=0 aid=6)
    [ 8366.533013] wlan0: associated

  4. #4
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    Re: Wireless connection lost (disconnects) when idle after locking screen

    Your problem looks similar to this thread: http://ubuntuforums.org/showthread.php?t=1138177

    Have a look. There might be a hint there that could help you.

  5. #5
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    Question Re: Wireless connection lost (disconnects) when idle after locking screen

    Quote Originally Posted by Sevmpe View Post
    Your problem looks similar to this thread: http://ubuntuforums.org/showthread.php?t=1138177

    Have a look. There might be a hint there that could help you.
    Thanks for the suggestion. Someone mentioned there might be a problem with Jaunty and WPA secured connections, which could cause my problem: when I logged back into my (running) session about an hour ago, my connection was once again lost and I noticed there was a network manager box which asked me to type my WPA key (it was pre-typed, by the way, so it hadn't lost it or something) and hit Connect (which didn't work by the way; I had to manually uncheck&check 'Enable Wireless' and 'Enable Networking' by right-clicking the NM tray icon.) The dmesg output was the same was last time (see my post above). Next time it happens I'll try to ping the router and see what happens. Nevertheless, I'm still wondering why this only occurs when I lock the session and leave the computer idle for a while (although there is constant network activity) whereas I have no problems at all while I keep using it or leave it idling without locking the session.

    By the way, I still don't understand what dmesg is actually telling me..could someone interpret the dmesg error messages for me, or at least give an idea what it's about, because I have absolutely no clue as to what information I should be getting out of this.. Thanks so much!

    Code:
    [22876.398942] iwlagn: Read index for DMA queue txq_id (2) index 139 is out of range [0-256] 172 159
    [22881.076276] wlan0: No ProbeResp from current AP 00:0c:f6:1e:16:5e - assume out of range
    [22881.676281] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22882.176282] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22882.176292] iwlagn: Error setting new RXON (-110)
    [22882.176306] wlan0: direct probe to AP 00:0c:f6:1e:16:5e try 1
    (...)
    [22882.776276] wlan0: direct probe to AP 00:0c:f6:1e:16:5e timed out
    [22889.492274] iwlagn: Error sending REPLY_SCAN_CMD: time out after 500ms.
    [22889.992126] iwlagn: Error sending REPLY_RXON: time out after 500ms.
    [22889.992135] iwlagn: Error setting new RXON (-110)

  6. #6
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    Re: Wireless connection lost (disconnects) when idle after locking screen

    Although it unfortunately seems like no one has encountered this problem before, I just thought I'd let you guys know something I suspected but didn't know for sure.

    The wireless connection seems to drop only when I'm actually using it. If I just let my IM clients sit online I can stay away for hours at a time without ever losing the connection, but if I'm downloading/uploading stuff (both to the internet and to other computers on my home network) it just dies after a while when I lock the session. Below is the (only!) dmesg line I got after I just got disconnected again, while sending a 4,4 GB file to another computer in my home network. I don't know whether it's just a coincidence, but (as can be seen in previous posts in this thread) I always got a hell of a lot more lines when I got disconnected while downloading/uploading to the internet..

    Code:
    [ 6932.158879] iwlagn: Microcode SW error detected.  Restarting 0x2000000.

  7. #7
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    Re: Wireless connection lost (disconnects) when idle after locking screen

    Sorry for the delay

    i had a similar problem my connection would drop only when i wasnt hitting high upload/download speeds.

    I cant rememebr what i exactly did but u might want to google how to turn power saving of in ubuntu. Second try setting up a a static address. This normally stops all the weird wi-fi disconnects. Demsg comes out with dissacoiated local choice reason=3 i use to have this alot and i beleive its related to interference. run "iwlist [interface] scan" (when disconnected from wi-fi too see what channels other routers in teh area are using they normally use 6 or 11 try switching channels my disconnect problems decreased around 80% after switching channels.

    Can you post ur output of ifconfig? im curious but what is your wireless card wlan0 or iwlagn? also can u give more detailed info on what card u are using and perhaps a link

    edit: https://bugs.launchpad.net/ubuntu/+bug/411869 seems som1 has a similar problem
    Last edited by Randomperson_1000; August 26th, 2009 at 04:52 PM.

  8. #8
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    Re: Wireless connection lost (disconnects) when idle after locking screen

    Hey, don't worry about the delay, I really appreciate your time to get back to me

    I'm using a static IP-address at the moment (actually never used dynamic with this machine yet). According to iwconfig, power management is turned off:
    Code:
    wlan0     IEEE 802.11abgn  ESSID:"Sitecom"  
              Mode:Managed  Frequency:2.462 GHz  Access Point: 00:0C:F6:1E:16:5E   
              Bit Rate=54 Mb/s   Tx-Power=14 dBm   
              Retry min limit:7   RTS thr:off   Fragment thr=2352 B   
              Power Management:off
              Link Quality=100/100  Signal level:-52 dBm  Noise level=-92 dBm
              Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
              Tx excessive retries:0  Invalid misc:0   Missed beacon:0
    There are usually about 3 other wireless networks in the area. How can I see what channel they're using? I'll then try doing this as well when the problem occurs again (I've deliberately been shutting down Vuze over the past few weeks when I left my computer, to make sure it works fine when there's no network activity (or hardly any; I always left two IM clients on), and everything did work perfectly) (except for the time I sent a movie over the home network and the connection, not surprisingly, died). I'm on channel 11, according to 'iwlist wlan0 scan':

    Code:
    wlan0     Scan completed :
              Cell 01 - Address: 00:0C:F6:1E:16:5E
                        ESSID:"Sitecom"
                        Mode:Master
                        Channel:11
                        Frequency:2.462 GHz (Channel 11)
                        Quality=100/100  Signal level:-40 dBm  Noise level=-93 dBm
                        Encryption key:on
                        IE: Unknown: 000753697465636F6D
                        IE: Unknown: 010482848B96
                        IE: Unknown: 03010B
                        IE: Unknown: 2A0104
                        IE: Unknown: 32080C1218243048606C
                        IE: WPA Version 1
                            Group Cipher : TKIP
                            Pairwise Ciphers (1) : TKIP
                            Authentication Suites (1) : PSK
                        IE: Unknown: DD07000C4301000000
                        Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                                  9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s; 36 Mb/s
                                  48 Mb/s; 54 Mb/s
                        Extra:tsf=00000273408dca5d
                        Extra: Last beacon: 32ms ago
    This is the ifconfig output:
    Code:
    eth0      Link encap:Ethernet  HWaddr 00:25:b3:bf:98:75  
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
              Memory:db300000-db320000 
    
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:162 errors:0 dropped:0 overruns:0 frame:0
              TX packets:162 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:5686 (5.6 KB)  TX bytes:5686 (5.6 KB)
    
    wlan0     Link encap:Ethernet  HWaddr 00:21:6a:5b:c7:12  
              inet addr:192.168.0.98  Bcast:192.168.0.255  Mask:255.255.255.0
              inet6 addr: fe80::221:6aff:fe5b:c712/64 Scope:Link
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:209048 errors:0 dropped:0 overruns:0 frame:0
              TX packets:301611 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:23490999 (23.4 MB)  TX bytes:356154060 (356.1 MB)
    
    wmaster0  Link encap:UNSPEC  HWaddr 00-21-6A-5B-C7-12-00-00-00-00-00-00-00-00-00-00  
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
    I'm using an Intel WiFi Link 5300 card (manufacturer's info here and here (pdf)) on an HP 8530w laptop. (I was the one who reported the bug you mentioned, by the way)

    edit: Should the iwlist wlan0 scan command have listed all networks in range, instead of just the one I'm connected to? The Gnome network manager sees 3 (including my own) (it actually lists 4, but 2 of them have the same name although a slightly different connection strength)
    Last edited by pveurshout; August 28th, 2009 at 02:49 PM.

  9. #9
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    Re: Wireless connection lost (disconnects) when idle after locking screen

    i seriously cant remember what i did to alleviate myslef from this problem so bare with me while i try to remember teh chain of thoughts that went through my head. When you run "iwlist scan" make sure u are disconnected to get info from all channels otherwise if u are connected to a network the card locks onto that channel. I currently am using channel 7 no one else uses it and i hardly get disconnected.

    Okay i have noticed that ur noise level=-92 and signal level = -52 i think this may be the problem. From some googling the negative number show that theres interference. Try changing channels 6 and 11 are most commonly used so try something different.

    Perhaps it is a router setting? try turning on fragmentation threshold if ur router supports this feature. Soem more info on this http://forums.techguy.org/networking...threshold.html

    Im pretty sure ur issue will be solved after reducing interference i think this was how i solved the problem. If this doesn't help do u have any othe computers on ur wlan and do they too experience disconnects/lock-ups? I will hook up my other card when i have time to test if the cards may be the problem.

  10. #10
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    Re: Wireless connection lost (disconnects) when idle after locking screen

    From iwlist wlan0 scan it seems that all the other wireless networks in the area are on a different channel. Can interference still be caused by them while they're using a different channel?

    I used my previous laptop (Hardy) for over a year without any problems, so I doubt there's anything wrong with the router or its settings. The strangest thing still is, though, that I have used this machine for over a month now and I never experienced any wireless problems while I was using it. Only when I lock the session the connection seems to drop after a while - sometimes after 10 minutes, sometimes after an hour, sometimes not at all

    Actually, I just remembered I decided to install Jaunty on my old laptop as well, after I moved all my the data. I'll play around with it and see if I can reproduce the problem there, which would indicate a problem with Jaunty (or the network - but as it worked fine under Hardy, I doubt that).

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