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Thread: Black screen on boot with MSI AP1900

  1. #1
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    Black screen on boot with MSI AP1900

    The MSI Neton AP1900 is an all-in-one PC: http://global.msi.com.tw/index.php?f...4&prod_no=1732

    It consist of an Atom-processor, combined with an integrated video chipset, 945GM:

    Code:
    lspci | grep -i display
    
    00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
    After boot (Intrepid), the normal status bar appears, but as soon as the login window is entered, the screen goes black. The PC boots normal (login sound can be heard, SSH is possible, etc.), but only with a black screen. However, when started in safe mode, I have a screen, but only on 800x600 (or 640x480).

    I've tried several versions of Ubuntu (8.04, 8.10, 9.04) and even Fedora 10), all with the same result: only safe mode (with a reduced resolution) works.

    Attached is my /etc/X11/xorg.conf file when started in safe mode. Note the vesa-driver, probably causing the low resolution. When manually change the vesa-driver into "intel" or "i810", I'm greeted again with a black screen.

    Tried several solutions:

    From bug https://bugs.launchpad.net/ubuntu/+s...el/+bug/233787
    Code:
    1) Add
            Option "monitor-LVDS" "LVDS"
    in Device section
    2)
    Section "Monitor"
            Identifier "LVDS"
            Option "Ignore" "True"
    EndSection
    -> at startup, a config screen appears: none of the possibilities works (with the test button)

    Force i810-driver (only on Hardy, i810-driver is deleted from Intrepid repos):
    Code:
    dpkg -l xserver-xorg-video-i*
    sudo apt-get remove xserver-xorg-video-intel
    -> at startup, a config screen appears: none of the possibilities works (with the test button)

    Code:
    sudo dpkg-reconfigure -phigh xserver-xorg
    -> no go

    Several solutions from https://wiki.ubuntu.com/X/Config/Resolution

    Added to Section "Screen":

    Code:
            DefaultDepth    24
            SubSection "Display"
                    Depth           1
                    Modes           "1024x768" "800x600" "640x480"
            EndSubSection
            SubSection "Display"
                    Depth           4
                    Modes           "1024x768" "800x600" "640x480"
            EndSubSection
            SubSection "Display"
                    Depth           8
                    Modes           "1024x768" "800x600" "640x480"
            EndSubSection
    -> no higher res then 800x600 (same)

    While in vesa-mode (800x600):
    Code:
    xrandr --addmode default 1024x600
    -> cannot find mode "1024x600"

    Code:
    xrandr --addmode default 800x600
    -> OK, but useless

    Solutions from http://ubuntuforums.org/showthread.php?t=83973

    Add to your monitor section line
    Code:
    Option "DDC" "False"
    -> screen (non-vesa), but max res 800x600

    Code:
    xresprobe vesa | intel | i810
    -> no usefull output

    Only on Hardy, package is removed from Intrepid:
    Code:
    sudo apt-get install 915resolution
    -> Wrong chipset detected. 915resolution only works with Intel 800/900 series graphic chipsets.

    Best result I can get so far is in vesa-mode: 800x600, while the monitor can do 1366x768.

    I've read several postings and wiki's:
    http://ubuntuforums.org/showthread.php?t=964689
    http://ubuntuforums.org/archive/index.php/t-975908.html
    http://www.thinkwiki.org/wiki/Intel_...ccelerator_950
    .... but none seem to have a solution.

    It seems like the Intel 945GM Display adapter has two channels: LVDS and VGA. My guess is that the wrong channel, the one with no screen attached has been chosen, hence a black screen on the real monitor. But because the MSI no external VGA, there's no way to test the other channel. Otherwise, how to debug this?

    Another possibility is that the specs of the attached monitor (resolution, hsync, vsync, etc.) is not configured correctly, but how to change that?

    I'm clueless right now.

  2. #2
    Join Date
    Aug 2005
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    Ubuntu 10.10 Maverick Meerkat

    Re: Black screen on boot with MSI AP1900

    Not good... I have the same issue with my Shuttle mediacenter with mythbuntu.

    And I planned to buy this one... now I'm going to wait.

  3. #3
    Join Date
    Mar 2009
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    Re: Black screen on boot with MSI AP1900

    I'm guessing it's just driver issues. Sadly, not all computers are able to work with Linux due to drivers. I suggest messing around with it more, or just trying another distro and see if you get the same results. If so, I'm sorry friend. If you have a desktop computer, then you could just buy compatible parts for it. But if you're on a laptop, looks like you have no choice but to buy another one.

  4. #4
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    Thumbs up Re: Black screen on boot with MSI AP1900

    We can not say that markba did no investigation

  5. #5
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    Re: Black screen on boot with MSI AP1900

    Soon after, I found the problem was indeed in the driver and a (temporarely) workaround:

    https://bugs.launchpad.net/ubuntu/+s...19/comments/78

    Solution for me (MSI Neton AP1900 with Intel 945GM Display Adpater) was the following:
    - using vesa-driver
    - modified /etc/X11/xorg.log
    Code:
        Section "Monitor"
                Identifier "Configured Monitor"
                HorizSync 30-100
                VertRefresh 30-100
        EndSection
    I used the xorg.conf from Eric Griffis (thanks!): https://bugs.launchpad.net/ubuntu/+s...19/comments/17

    No 3D (so no compiz), but resolution is correct now and the PC is in a usable state, but this is only a temporary solution.

    My guess, the 'magical' point is this (from /var/log/Xorg.0.log):
    (II) intel(0): I2C device "LVDSDDC_C:ddc2" removed.

    For this, I compared a working configuration with the same display chipset (Samsung NC10 Netbook): /var/log/Xorg.0.log did not have any of those lines. Probably, the internal screen is connected to the LVDS channel, but because it is removed, hence not working, logically the screen does not have input so stays black.

    I tried Jaunty Alpha 5, but the problem still exists, despite status of this bug "Fix released".
    Sadly, but my comment was the last in line, so no definitive solution yet.


    Quote Originally Posted by Tipped OuT View Post
    If you have a desktop computer, then you could just buy compatible parts for it.
    It is a desktop model, but the MSI Neton AP1900 is a all-in-one model (screen, PC, etc. integrated), so it is not possible to swap parts.
    Last edited by markba; April 2nd, 2009 at 04:26 PM.

  6. #6
    Join Date
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    Re: Black screen on boot with MSI AP1900

    Thanks Markba for the update.

    Is the netop fast with Ubuntu?
    I deliverid it only to one customer with XP and it was fast.

  7. #7
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    Re: Black screen on boot with MSI AP1900

    The MSI is fast enough for normal usage (browse, mail, document editing, etc.) because it's equipped with an Atom processor (1.6 GHz), just as most of the netbooks like Asus EEE do.

  8. #8
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    Re: Black screen on boot with MSI AP1900

    Are you sure that Compiz isn't working now? You nee to install compiz-settings-manager. And the backend config.
    But I'm sure you know this

  9. #9
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    Re: Black screen on boot with MSI AP1900

    Quote Originally Posted by copycat View Post
    But I'm sure you know this
    Yes I know

    Apart from the missing 3D-effects (I'm not really missing them, though), is the fact that playing a movie in Totem or VLC is in fact unusable (lagging enormously). Watching movies in Flash (Youtube) is OK.

    So my solution is workable, but only hardly. I'm trying all versions of Jaunty, in the hope this regression is solved.

  10. #10
    Join Date
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    Re: Black screen on boot with MSI AP1900

    Just installed Jaunty on a old p4 3.2 with cheap nvidia agp card...

    works fine. Strange that my MSI Nvidia PCI-X card is'n working fine with the restricted drivers

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