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Thread: Can't boot into Ubuntu

  1. #1
    Join Date
    Nov 2007
    Beans
    4

    Question Can't boot into Ubuntu

    Sorry if this is obvious. I've checked 20+ posts on the same topic but haven't found a solution that seems related to whatever issue I'm having.

    I've downloaded the latest 32bit ubuntu, run the checksum and burned a few different disks at 1x using imgburn (on windows xp pro) and verifying them. I can't check the memory of my system or the disc because of the issue I'm having though.

    When using the live disc, I get through the language selection and can select any option I want, all of which seem to bring me to the BusyBox.

    so then this happens...
    Code:
    BusyBox v1.10.2 (ubuntu 1:1.10.2-1Ubuntu6)
    (initramfs) [    97.184049]ata5.00:exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
    
    [97.184106]ata5.00:cmd C8/00.08:00:00:00/00:00:00:00:00/e0 tag 0 dma4096 In
    [97.184108]     res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
    Anyways, sorry if that's a lot of pointless text and some of the formatting may be off, but the BusyBox keeps spewing that stuff out endlessly, never getting anywhere. I tried to install within windows instead, using wubi, and everything works fine until a certain point. It installs Ubuntu in Windows, restarts, loads up what looks like the ubuntu desktop to finish its business, erases some stuff, and then restarts the computer. Maybe I'm leaving a step out, but hopefully this makes sense. After that, in shows the Ubuntu load screen and looks like it has the proper resolution now (smaller load bar) then goes to the BusyBox and ends up saying "cannot find disc, dropping to shell" or something of that sort. Then it just goes through the same process described above.

    Anyone know what I can do to fix this? I've installed and used ubuntu on a bunch of computers, but consider myself far from an expert with anything but Windows. My hardware is old, my bios might need an update, and maybe that has something to do with it. I'm trying to dual boot with windows XP pro, running on a single hard disk that's 320gb, although there is a second hard disk formatted as NTFS that I use for data.

  2. #2
    Join Date
    Mar 2006
    Beans
    8,335

    Re: Can't boot into Ubuntu

    I can't check the memory of my system or the disc because of the issue I'm having though.
    Did you try to check memory with live CD?You have memtest option and it will take hours,but at the end you will know if it is memory issue or not.

  3. #3
    Join Date
    Jun 2005
    Beans
    18

    Re: Can't boot into Ubuntu

    I'm trying to install Ubutnu 8.10 and I'm getting a very similar error (even when just trying to boot in live mode):

    Code:
    [ 204.868106] ata1.00: exception emask 0x0 sact 0x0 serr 0x0 action 0x6 frozen 
    [ 204.868223] ata1.00: cmd a0/01:00:00:00:08/00:00:00:00/a0 tag 0 dma 2048 in
    
    [ 204.868234]          cdb 28 00 00 02 90 00 00 00 01 00 00 00 00 00 00
    [ 204.868244]          res 40/00:03:00:00:08/00:00:00:00/a0 Emask 0x4 (timeout)
    [ 204.868435] ata1.00: status: { DRDY }
    ata1.00 is my CD-ROM drive, and it's the only drive on that channel. My hard drive is on ata2.00 (again, only drive on that channel too) - both IDE.

    I already did a memtest and it came up clean
    I also tried burning another 8.10 CD at a lower speed (4x) and nothing has changed.


    I've seen many other threads (some from other distros) that talk about this error meaning that the hard drive is going bad. But that can't be the case with me, since it's complaining about the CD-ROM (ata1.00) not the HDD (ata2.00).

    I'm downloading 8.04TLS and will try installing that once it's done to see if anything changes.

    if anyone has any info on how to solve this, sharing it would be gratefully appreciated

  4. #4
    Join Date
    Nov 2007
    Beans
    4

    Lightbulb Re: Can't boot into Ubuntu

    well, managed to do the mem check with the live disc, thanks for that. It looks like there is an issue:

    Pass 0:
    Code:
    Tst   Pass   Failing address           good      bad        Err-Bits    Count    Chan
    4       0    00055c91770-1372.0MB      101b5641  111b5641   01000000    1
    Pass 2:
    Code:
    Tst   Pass   Failing address           good      bad        Err-Bits    Count    Chan
    4       2    00055c91770-1372.0MB      84be148e  85be148e   01000000    246
    I'll wait for a reply and then I guess I'll try to just replace the memory, don't know what type of RAM I'm running right now but it's over 5 years old at this point. As far as the previous post, I'm fairly sure my issue isn't with old hard disks, these drives are almost new and brand new, respectively.
    Last edited by ploof; March 10th, 2009 at 10:05 PM. Reason: formatting correction of [code]

  5. #5
    Join Date
    Jun 2005
    Beans
    18

    Re: Can't boot into Ubuntu

    so I was able to install Ubuntu on my VIA box by booting up the 8.04TLS disk and everything works fine

    I'm still not sure why 8.10 refused to work...and I don't dare to update to it since it may break haha - so 8.04 will have to do for now

  6. #6
    Join Date
    Dec 2007
    Location
    Shepperton, UK.
    Beans
    2,489
    Distro
    Ubuntu Development Release

    Re: Can't boot into Ubuntu

    Quote Originally Posted by ploof View Post
    well, managed to do the mem check with the live disc, thanks for that. It looks like there is an issue:

    Pass 0:
    Code:
    Tst   Pass   Failing address           good      bad        Err-Bits    Count    Chan
    4       0    00055c91770-1372.0MB      101b5641  111b5641   01000000    1
    Pass 2:
    Code:
    Tst   Pass   Failing address           good      bad        Err-Bits    Count    Chan
    4       2    00055c91770-1372.0MB      84be148e  85be148e   01000000    246
    I'll wait for a reply and then I guess I'll try to just replace the memory, don't know what type of RAM I'm running right now but it's over 5 years old at this point. As far as the previous post, I'm fairly sure my issue isn't with old hard disks, these drives are almost new and brand new, respectively.
    It may be that you have a memory seating problem with an intermittant connection. Try removing and then refitting the RAM, Is it dusty inside the computer ? Try carefully using a vacuum cleaner to remove as much dust as possible (especially around the RAM sockets).
    Intel E5700 G41 8Gb Xubuntu 13.10, Ubuntu 13.4, WinXP.
    Revo R3610 Win7 Pro, Ubuntu 13.04

    Absolute Beginners Compiz-fusion wiki Local Weather

  7. #7
    Join Date
    Mar 2009
    Beans
    43

    Re: Can't boot into Ubuntu

    I think I had a problem similar to this when trying to load that Sabayon Live CD. I again using an external DVD drive (the same one I used to burn the DVD and it worked fine. So if you have another drive you can try it on, give that a shot.

    I can't say for sure it's the same error but shouldn't hurt to try this.

  8. #8
    Join Date
    May 2007
    Location
    NC, USA
    Beans
    68
    Distro
    Ubuntu 12.04 Precise Pangolin

    Exclamation Re: Can't boot into Ubuntu

    Here are a couple of options:

    Live Media:

    1.1 Press F6
    1.2 At the command line move the cursor just ahead of the dash, --
    1.3 type ide=nodma
    1.4 Attempt to boot by pressing enter

    Reason behind that is libata enables dma by default on the media device (DVD/CD ROM) in 8.10 and possibly 8.04 etc.
    This is also good if you are experiences any squashfs errors, a sure indicator of the dma problem.

    Live Media Cont.
    2.1 Press F6
    2.2 Again just ahead of the dash --
    2.3 type ide=nodma noacpi noapic irqpoll=off noirqpoll
    2.4 Attempt to boot by pressing enter

    I'm not sure about the irqpoll paramater but one of those will be ignored.

    I still think Ubuntu among other distributions need to ship with a failsafe kernel.

    Make it work:
    Boot to the console with the alternate CD/DVD

    That should work, debian's default install is that wizard. I can't really stand it sometimes coming from a Slackware background but it will allow you to configure encryption and such.

    Also I've never manage to get anything but 6.06 to install on one of my old boxes. 2.6.17-2.6.24 are a good series of kernels for old boxes. Anything after those look out.

  9. #9
    Join Date
    Mar 2009
    Beans
    1

    Re: Can't boot into Ubuntu

    hi guys, i've got a problem too, so, I installed ubuntu 8.10 but is not working on my notebook <pentium dual-core t2310> it was installed into windows but when i try to boot ubuntu and than the scream frozen, what can i do to solve this bit problem?

    thanks so much

  10. #10
    Join Date
    Nov 2007
    Beans
    4

    Angry Re: Can't boot into Ubuntu

    Haven't tried Salemboot's ideas yet, will do. I did "clean" my ram, vacuumed, dust-off'd, and hoped, I also cycled all of the ram through all three slots in my mother board, one stick at a time (they're 1 gig sticks) in every slot to no avail, same errors. I haven't done a new ramtest, but it seems unnecessary at this point.

    I don't think I mentioned that I've tried my best to install Ubuntu 7.4 "Gutsy Gibbon" as well, with errors that looks very similar, but perhaps some of the numbers are different. I could paste those up and see if it helps as well.

    I think for now I'll try Salem's ideas, and then try an older distro + hope. Like I said, this box is over five years old and I'm not 100% sure of all the hardware's integrity, excepting perhaps the hard drives.

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