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Thread: New Install, Can't get on internet

  1. #1
    Join Date
    Sep 2008
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    10

    New Install, Can't get on internet

    Hey guys, new Linux user here. I just did an install from the livecd and I can't connect to my router via ethernet. The icon in the top right says that I'm not connected. In the network tools it shows that I'm not getting an IP address (I have the ethernet setting to DHCP). I logged into my router from a different machine and my router can see the ubuntu machine and it says that it has also assigned it an IP. For some reason the ubuntu machine won't show that it has been assigned an IP.

    I could really use some help please.

    The LAN chip on my motherboard is a VIA VT6308.

    Because I am new to Linux, please give me explicit instructions on what to do. I know how to get to the terminal

  2. #2
    Join Date
    Jun 2007
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    Paraparaumu, New Zealand
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    Re: New Install, Can't get on internet

    When you click on the icon, are you able to select any network to connect to?
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  3. #3
    Join Date
    Sep 2008
    Beans
    10

    Re: New Install, Can't get on internet

    I can click on "Auto eth0" When I click on it, it shows the connecting animation for about a minute and then gives me a pop up window saying that I'm disconnected.

    I found a command in a similiar thread and here are the results of it. I hope it helps:

    Code:
    derrick@oem-desktop:~$ sudo lshw -C Network
      *-network               
           description: Ethernet interface
           product: 190 Ethernet Adapter
           vendor: Silicon Integrated Systems [SiS]
           physical id: 4
           bus info: pci@0000:00:04.0
           logical name: eth0
           version: 01
           serial: 00:30:1b:80:58:83
           size: 100MB/s
           capacity: 100MB/s
           width: 32 bits
           clock: 33MHz
           capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
           configuration: autonegotiation=on broadcast=yes driver=sis190 driverversion=1.2 duplex=full latency=0 link=yes module=sis190 multicast=yes port=MII speed=100MB/s
      *-network DISABLED
           description: Ethernet interface
           physical id: 1
           logical name: pan0
           serial: d6:5e:c2:af:93:04
           capabilities: ethernet physical
           configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes
    the "network DISABLED" line kinda stands out

  4. #4
    Join Date
    Sep 2008
    Beans
    10

    Re: New Install, Can't get on internet

    Here is another piece of code that might help:

    Code:
    derrick@oem-desktop:~$ dmesg | grep via-rhine
    [ 1248.522782] via-rhine.c:v1.10-LK1.4.3 2007-03-06 Written by Donald Becker
    [ 1248.522795] via-rhine: Broken BIOS detected, avoid_D3 enabled.

  5. #5
    Join Date
    May 2007
    Location
    San Francisco, California
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    5,857
    Distro
    Ubuntu Development Release

    Re: New Install, Can't get on internet

    What are the results of the following?
    Code:
    route

  6. #6
    Join Date
    Sep 2008
    Beans
    10

    Re: New Install, Can't get on internet

    Here are the results:

    Code:
    derrick@oem-desktop:~$ route
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
    derrick@oem-desktop:~$
    And that was it.

  7. #7
    Join Date
    Jul 2009
    Beans
    7

    Re: New Install, Can't get on internet

    Hi Crouton, have you seen this posting in the forum? This seemed to help this beginner user as well:

    http://ubuntuforums.org/showthread.php?t=1227471

  8. #8
    Join Date
    Sep 2008
    Beans
    10

    Re: New Install, Can't get on internet

    Quote Originally Posted by itsamebuddich View Post
    Hi Crouton, have you seen this posting in the forum? This seemed to help this beginner user as well:

    http://ubuntuforums.org/showthread.php?t=1227471
    I just took a look at it. My router is connected to the internet (hence I'm able to post this). My router can see the ubuntu box and the router reports that it has assigned the computer an IP, but in the 'network tools' app in ubuntu, it shows that it has not received an IP assignment

  9. #9
    Join Date
    Feb 2008
    Location
    Montana
    Beans
    87
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: New Install, Can't get on internet

    This is some pretty crazy stuff.....I see a lot of people with similar problems.

    Cruton502, did you try to Right Click on NetworkManager icon, (upper right), and see if 'Enable Networking' is checked? And the 'Edit Connections...', ?

  10. #10
    Join Date
    Sep 2008
    Beans
    10

    Re: New Install, Can't get on internet

    Ya, 'Enable Networking' is checked and I can click on 'Edit Connections.'

    When editing the Auto eth0 connection, I have 'connect automatically' checked, MTU automatic, IPv4 settings are set to DHCP.

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