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Thread: New here, first post, help needed

  1. #1
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    New here, first post, help needed

    Hello guys I am new here (plz excuse my english).I have just instaled Ubuntu last version on my notebook(Benq P52 Joybook) along side with the Win XP.No problem with install proceses, manage to make all those updates (about 258) but I encounter few problems:
    1.--I only manage to see only partion C: of my notebook(the one where the Windows is instaled).I have 2 partions, one with XP and second with programs and stuff.Here is install Ubuntu.Problem is that i cant manage to go where my media files, music,photo,games files are.
    2.--I only have sound with on board speakers, and not with my headphones(aparently there is no sound signal to the location where i plugged in my headphones).

    Thank's for your support.

  2. #2
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    Re: New here, first post, help needed

    First of all, for your first question. Can you boot into XP and see the other partition, the one you use for storage. Also, are you sure that it is a separate partition and it's not just a folder of some kind?
    Another round of Ubuntu for my friends here!
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  3. #3
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    Re: New here, first post, help needed

    Thank you for your help.
    I have 2 partition :
    C: -with windows instaled and other programs that ask for C: only
    D: -with Downloads,Music,Movies,Games,Program Files that don't require C: as mandatory partion.This is test phase for me, just messing around with Linux and try to see how it works(and so far looks nice).
    The sound problem it's the one that gets me.I use a lot my headphones and so far I havent got a clue how to get signal to headphones.

    Thank you for your help and answers.

  4. #4
    annda's Avatar
    annda is offline Chocolate-Covered Ubuntu Beans
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    Re: New here, first post, help needed

    i understand you can see all your music, games etc. in windows and they were not deleted when installing Ubuntu. so you should be able to go Places > Computer in Linux and double-click the disk to see its files (Linux doesn't know that Windows calls it D: but it shows the size of the partition so you know where to click).

    for the headphones problem we need to know more about your sound card. tell us the make and model. in Ubuntu you can start the terminal (Applications > Accessories > Terminal) and copy & paste the following command:

    Code:
    lshw -C multimedia
    now post what it says (you can copy & paste it too). and this one will also be helpful:
    Code:
    cat /proc/asound/card0/codec#0 | grep Codec
    post it too. when we know what sound card you have, we can help you to fix the problem.
    Memo to self: "Someone's teaching, why don't you get taught?" (RUN DMC)
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  5. #5
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    Re: New here, first post, help needed

    Thank you for your help annda.
    This is the result
    ----
    WARNING: you should run this program as super-user.
    *-multimedia
    description: Audio device
    product: IXP SB4x0 High Definition Audio Controller
    vendor: ATI Technologies Inc
    physical id: 14.2
    bus info: pci@0000:00:14.2
    version: 01
    width: 64 bits
    clock: 33MHz
    capabilities: bus_master cap_list
    configuration: driver=HDA Intel latency=64 module=snd_hda_intel
    for the first task and

    for second

    ---------Realtek ALC262---------
    Last edited by rain19; February 23rd, 2009 at 12:19 AM.

  6. #6
    annda's Avatar
    annda is offline Chocolate-Covered Ubuntu Beans
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    Re: New here, first post, help needed

    good, now we know that your sound card has the Realtek ALC626 chipset and Ubuntu uses the snd_hda_intel kernel module to control it. you will need to tell the module how to handle your card correctly. this may take some work.

    you have to find a correct setting for your laptop and put it in a configuration file for the Ubuntu sound system. possible setting are:


    ALC262
    fujitsu Fujitsu Laptop
    hp-bpc HP xw4400/6400/8400/9400 laptops
    hp-bpc-d7000 HP BPC D7000
    hp-tc-t5735 HP Thin Client T5735
    hp-rp5700 HP RP5700
    benq Benq ED8
    benq-t31 Benq T31
    hippo Hippo (ATI) with jack detection, Sony UX-90s
    hippo_1 Hippo (Benq) with jack detection
    sony-assamd Sony ASSAMD
    ultra Samsung Q1 Ultra Vista model
    lenovo-3000 Lenovo 3000 y410
    basic fixed pin assignment w/o SPDIF

    start with benq-t31, it should work. if not try others.

    so this is how it goes:

    press Alt+F2 and paste this to open and edit the ALSA configuration file as superuser root:

    Code:
    gksudo gedit /etc/modprobe.d/alsa-base
    and add at the bottom:

    Code:
    options snd-hda-intel model=benq-t31
    save and reboot. check if your headphones are working. if not, experiment with sound preferences before you try another model from the list above.
    Memo to self: "Someone's teaching, why don't you get taught?" (RUN DMC)
    --- registered Linux user #425843
    --- registered Ubuntu user #7354

  7. #7
    Join Date
    Feb 2009
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    Re: New here, first post, help needed

    Thank you annda for your help.
    Didn't had time today to do your task you gave it to me (i will do it tomorrow).
    So plz keep an eye on my post from day to day .
    Thank's

  8. #8
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    Feb 2009
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    Re: New here, first post, help needed

    Thx for your help annda I managed to make sound work but now it only works with headphones(lol no more sound speakers but that is not the main issue).Second problem now:
    I cant see all my drives(I have 2 drive C: and D
    C: it's the drive with windows installed and other programs who ask for C:
    D: it's the drive with my programs installed and with ubuntu too.
    I only manage to see the folder with Ubuntu and the C:
    How do i fix this??

    Thank you for your help
    P.S. Annda i just read again your first post so this is the answer:
    In Places>Computer I have 3 icons: 15.7 GB(this must be C: with Windows), CD-RW/DVD Drive and Filesystem.
    NO 65GB(D: ) here beside Filesystem who is on D: in XP
    Last edited by rain19; March 10th, 2009 at 09:27 PM.

  9. #9
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    Feb 2009
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    Re: New here, first post, help needed

    any help >>>>annda !!!!

  10. #10
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    Feb 2008
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    Texas City, Texas
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    Ubuntu 10.04 Lucid Lynx

    Re: New here, first post, help needed

    Please open a terminal and copy / paste the following:

    Code:
     sudo fdisk -l
    Copy and post the results.
    Break it, fix it, learn something.
    People who never make mistakes seldom make anything!

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