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Thread: laptop on Battery wont work

  1. #1
    Join Date
    Sep 2005
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    203

    laptop on Battery wont work

    if l use the ac l can turn on the computer is says battery charging 97.2% but as soon l remove the ac it turn off the computer. is the gazelle ultra just got yesterday

  2. #2
    Join Date
    Jul 2006
    Location
    Calgary, Alberta
    Beans
    1,116
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: laptop on Battery wont work

    You've confirmed the adapter is charging the battery, now you need to figure out why power is not going from the battery to the machine. It's likely a connection on either your power or ground, put the computer on some sort of insulated surface where it won't be grounded externally. Fire it up, remove the plug and let it shut off. Hold some metal and touch the computer base, does it shock you? You got ground problems. If not then I'd look at examining the contacts for power from the battery to the machine.

  3. #3
    Join Date
    Sep 2005
    Beans
    203

    Re: laptop on Battery wont work

    no luck

  4. #4
    Join Date
    Sep 2006
    Location
    Denver, Colorado
    Beans
    5,638
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: laptop on Battery wont work

    Please remove your ac adapter and battery. Now, reinstall the battery, making sure it is snugly connected. Will it turn on now? If so, will it charge?

    If not, please email me directly at support(at)system76(dot)com, and I'll walk you through re-setting the CMOS.

    If that doesn't work, we'll repair/replace it.
    To err is human, to forgive is very ... dog-like.

    Thomas Aaron
    FetchMasters, LLC

  5. #5
    Join Date
    Sep 2005
    Beans
    203

    Re: laptop on Battery wont work

    nothing so far. am going to email you to the support address

  6. #6
    Join Date
    Jul 2006
    Location
    Calgary, Alberta
    Beans
    1,116
    Distro
    Ubuntu 13.04 Raring Ringtail

    Re: laptop on Battery wont work

    Use a multimeter to test the connections on the battery.

  7. #7
    Join Date
    Aug 2006
    Location
    Monterey, CA
    Beans
    369
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: laptop on Battery wont work

    Quote Originally Posted by Maheriano View Post
    Use a multimeter to test the connections on the battery.
    I dont think the average person has a voltmetter lying around.

  8. #8
    Join Date
    Sep 2006
    Location
    Denver, Colorado
    Beans
    5,638
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: laptop on Battery wont work

    Code:
    I dont think the average person has a voltmetter lying around.
    Of course they do! It's called the tongue! Remember how well it worked on 9V batteries?

    This one has been handled via an RMA.
    To err is human, to forgive is very ... dog-like.

    Thomas Aaron
    FetchMasters, LLC

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