Can this long lived problem be fixed?

**charliehubuntu** · May 25th, 2012

There is a forum account which I created, which is dead, has been dead for many years, because I can't access it any more and I don't know the email address so I can't change the password. I've been told several times over the years that there is no way to fix it.

I can't believe there's no way to fix it.

The name of the account is charliehubuntu. I don't know the associated email address any more, but it is an email address which belongs to me. Mail sent to that address comes to me.

Can the account be unlocked? Can an administrator send a change password message to the email address on the account?

**coffeecat** · May 25th, 2012

Hi - I've moved this thread to the Resolution Center as this is a better place for you to communicate with admins about your account. Two things:

There is no charliehubuntu in our database. Nor is there an account name similar to this that I can find. Are you sure the charliehubuntu account was on this forum?

The forum Code of Conduct allows only one active account. If you do have an older account which you would like re-activating, and if you can identify the account name, then your charliehletmein account would need to be disabled.

**bodhi.zazen** · May 25th, 2012

Originally Posted by charliehletmein

The name of the account is charliehubuntu. I don't know the associated email address any more, but it is an email address which belongs to me. Mail sent to that address comes to me.

In addition to what coffeecat said, if you can not identify the account by anything other then the name you are out of luck. I would not support "giving" an old account to you based on the scant information you posted here. We have no way to confirm your claim.

So, I understand you think the "fix" is to hand the account over to you, but that is not going to happen unless you can provide more information.

**charliehubuntu** · May 26th, 2012

Originally Posted by bodhi.zazen

In addition to what coffeecat said, if you can not identify the account by anything other then the name you are out of luck. I would not support "giving" an old account to you based on the scant information you posted here. We have no way to confirm your claim.

So, I understand you think the "fix" is to hand the account over to you, but that is not going to happen unless you can provide more information.

(1) If you try to create an account with the name "charliehubuntu", it says the name is in use.

(2) I only want, and have ever only wanted, one and only one account. Something happened to it, and I had to create this one. But I really only wanted the other one. I don't understand why you all think I'm being so unreasonable.

(3) I never asked anyone to turn an account over to me. Send email to the email address associated with the account. Whoever gets it will be the official authenticated actual real user, true? (It turns out, that person will be me).

(4) However if there is indeed no such account name in the system, is there something you can do to free the name so that I can register it anew?

(I don't understand why I can't ever ask a simple question on this forum without everyone taking offence.)