Main problem with Maxtor USB disk

[ereinion]

Hi Guys!
I have searched in the internet, but i was not able to find a solution to my problem. I have also written in the Italian Ubuntu forum, but I think that you may also help me.
I have a maxtor usb drive, when I connect it to the pc nothing happens, the drive is not visible neither in the the desktop or in the disk management.
But if I use the command lsusb I see that the drive is connected to the pc. Here are the outputs:

Screen_01

Screen_02

Have you any idea of how i may solve the problem? I have some datas on that HD that I MUST save, at any cost.
Thank you all!

[JOHNNYG713]

I take it as an external hard drive, try to install it internally, as a last resort.

[sudodus]

I take it as an external hard drive, try to install it internally, as a last resort.

+1

But before that you can try to

- connect it to another computer, even if it is Windows

- mount it manually with the command mount

- try all the USB ports on your computer (also at the back of it (if a desktop or workstation)).

- try with another USB cable

[ereinion]

thank you both!
I'll try to use another cable. It is an IDE HD so have to go anfd buy one as soon as I have some time.
Thank you for your help, i'lllet you know...

[Le0Chavez]

I have a similar problem when I connect my maxtor one plus 4 but the printout of lusb command is different:

Bus 002 Device 004: ID 0d49:7300 Maxtor
libusb couldn't open USB device /dev/bus/usb/002/004: Permission denied.
[/B][/B]libusb requires write access to USB device nodes.
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0d49 Maxtor
idProduct 0x7300
bcdDevice 1.21
iManufacturer 1
iProduct 3
iSerial 2
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk (Zip)
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0

THE REMARKED TWO ROWS ARE THE PROBLEM, HOW CAN I OVERRIDE THIS ISSUE?

[sudodus]

Welcome to the Ubuntu Forums

It is hard to help, because we know too little about your hardware and software and what you can and cannot do with that Maxtor drive. 'A good description is almost a solution.'

So please give us more details about your problem. And it might be a good idea that you start an own thread with a good descriptive title, that can attract people, who know about your problem.

Some linux commands need superuser privileges. What happens if you put sudo in front of the command line so that

command line

becomes

sudo command line