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Thread: Computer freezing and resetting at random

  1. #1
    Join Date
    Jul 2005
    Beans
    204

    Computer freezing and resetting at random

    Hi, this may not be related to Ubuntu, but someone might know something that can help me.

    Starting two weeks ago my computer started freezing and rebooting completely at random. Sometimes at boot, sometimes before loading kernel, sometimes 20 minutes after boot, sometimes 2 hours... It just froze everything, ssh cant come in and keyboard leds flashing like in a kernel panic.

    I tried to boot in an older version of Ubuntu, but the same thing happened again, also happens in Windows.

    Today I've tried a lot of times, but now it seems to reset a lot earlier than usual, the last weekend I spent 2 days without a freeze, but now before I can open a page in Firefox it just reboots. Sometimes when it reboots, it loops in checking the IDE devices and doesn't even show video output.

    This is quite an old machine, but it never had any problems like this.

    Configuration:
    Athlon 64 3500+
    Gigabyte GA-K8NSC-939
    Seagate 250GB Sata II HD (set to Sata 1 for compatibility with the MB)
    1 GB DDR 400 Corsair Value (512x2)
    ATI Radeon 9600XT 128MB with modded cooler
    Seventeam 420W PS
    IDE CDRW and DVDR

    I already tried:
    1- change the videocard
    2- take off one of the memory cards (tried both of them)
    3- clean all contacts and re-insert cards
    4- Ubuntu Memory-test
    5- verified temperatures and voltages
    6- boot from live CD and fsck on HD partitions

    Nothing except the last one gave any clue to the problem. Booting from Live CD seems to work fine, but the fsck didn't find any problems at the HD.

    This problem doesn't sound at all a HD problem, never seen HD lock and reset the machine. It is also strange to be a MB problem, beacuse of its randomness and not happening with the live CD.
    What you think it might be?

  2. #2
    Join Date
    Aug 2006
    Location
    St. Louis, MO, USA
    Beans
    Hidden!

    Re: Computer freezing and resetting at random

    Run your hard drive manufacturer's diagnostic tests. Segate's tests are called "Seatools." They should be freely available from their website. Also run your motherboard manufacturer's diagnostics if they are posted. I just diagnosed a machine have very similar issues last week, it was a bad motherboard. Fortunately the unit was under a warranty so I just boxed it up and sent it to HP.

  3. #3
    Join Date
    Sep 2007
    Location
    Chicago area
    Beans
    37
    Distro
    Ubuntu 7.10 Gutsy Gibbon

    Re: Computer freezing and resetting at random

    Quote Originally Posted by rogeriovinhal View Post
    Configuration:
    Athlon 64 3500+
    Gigabyte GA-K8NSC-939
    Seagate 250GB Sata II HD (set to Sata 1 for compatibility with the MB)
    1 GB DDR 400 Corsair Value (512x2)
    ATI Radeon 9600XT 128MB with modded cooler
    Seventeam 420W PS
    IDE CDRW and DVDR
    You mention a modded cooler. Is the CPU or the video card overclocked? Stability can be a fickle thing to 'measure', so the live CD session may be less stable than you think.

  4. #4
    Join Date
    Jul 2005
    Beans
    204

    Re: Computer freezing and resetting at random

    Now I have suspicions of the motherboard and the power supply only.

    I don't overclock the CPU neither the GPU, the GPU cooler is modded because the original one stopped spinning and I broke somthing in it trying to put some lubricant.

    I've installed lm-sensors in the Live-CD and the +5V keeps varying from 2V to 6V. I found that a little strange, maybe it is a measure error from the sensor because that is a very high range for a PS voltage. The +12V is solid in 12.35 - 12.4, so it is not a problem.

    I will get a borrowed SATA power adapter so I can test an older PS I have just to make sure it is the motherboard.

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