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Thread: Kudos to Thomas Aaron and System76

  1. #1
    Join Date
    Apr 2009
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    Kudos to Thomas Aaron and System76

    So, I ordered a Meerkat Ion from System76 and I've yet to receive that, but that's a complaint or the reason for this thread. I've been emailing back in forth with Thomas Aaron who has been nothing short of awesome in answering my email questions. On top of that, I called System76 one day and Thomas himself answered! It's not everyday that you can speak with the head of Technical Engineering over the phone to answer a simple question. Anyway, I'm very excited to receive my Meerkat Ion as System76 seems like a company that is very customer service friendly.

    Cheers,
    Juelze

  2. #2
    Join Date
    Sep 2006
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    Denver, Colorado
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    5,638
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    Ubuntu 9.10 Karmic Koala

    Re: Kudos to Thomas Aaron and System76

    Wow. Thank you very much for the kind words.

    We've now have some new folks on staff too. Feel free to call any time.
    To err is human, to forgive is very ... dog-like.

    Thomas Aaron
    FetchMasters, LLC

  3. #3
    Join Date
    Jun 2007
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    Colorado, USA
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    202
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    Ubuntu 10.04 Lucid Lynx

    Re: Kudos to Thomas Aaron and System76

    I'll second juelze and surely glad to see you getting some help, Tom. If tht means System 76 is growing, may the good guys win!

    That really would be nice for a change.

  4. #4
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    Feb 2009
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    Re: Kudos to Thomas Aaron and System76

    I have had only positive experience with System76 support.

    Thanks!

  5. #5
    Join Date
    Nov 2009
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    26

    Re: Kudos to Thomas Aaron and System76

    +1

  6. #6
    Join Date
    Oct 2006
    Location
    Minnesota
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    108
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    Ubuntu 12.10 Quantal Quetzal

    Re: Kudos to Thomas Aaron and System76

    ditto on the Kudos

    Neal

  7. #7
    Join Date
    Apr 2009
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    Ubuntu 10.04 Lucid Lynx

    Re: Kudos to Thomas Aaron and System76

    Quote Originally Posted by thomasaaron View Post
    Wow. Thank you very much for the kind words.

    We've now have some new folks on staff too. Feel free to call any time.
    Sounds good. I can't wait to get my PC! Janella said it SHOULD ship on Monday. I'm probably the most impatient man you'd ever meet, but I constantly go to the System76 site and look at the Meerkat Ion, sad huh? Oh well. I've enjoyed Linux Mint and Ubuntu immensely with less than ideal hardware so I'm stoked to see what a system built for Ubuntu will be able to do. I know there are small issues with any sort of manufacturing of electronics, I'm just hoping mine is perfect as the wait is killing me! haha.

    -Juelze

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