[ubuntu] 9.10 crashes with external monitor

zenkaon

Hello, Just installed 9.10 on my Dell latitude D420. lspci says I have:

Code:

00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)

My kernel is 2.6.31-14-generic

My laptop has many uses, when at work I take it to meetings (running from the laptop screen) and when at my desk I like to hook it up to a 19" monitor, keyboard and mouse.

In ubuntu 7.10,8.04,8.10 and 9.04 I would type

Code:

xrandr --auto

when the monitor was plugged in and everything would be fine. However in 9.10 I seem to get some sort of horrible kernel crash. The mouse pointer appears on the external monitor and laptop screen, both are blank otherwise, and the system completely hangs - hard reboot being the only way around it, can't even ssh in.

I have tried going to System->Preferences->Display but with the external monitor plugged I get the same results and have to do a hard reboot.

I am happy to post log messages if it will help debug this problem.

Does anyone have any suggestions????

pietermansz

Same thing over here with Latitude d520. After the crash i could not get Ubuntu started (seemed to loop somewhere)

I resolved the problem by starting in save mode at the root console and restored an older /etc/X11/xorg.conf file.

I am still not able to use dual screens.

lodravah · 08:58 AM

Yup, same here. I have an MSI Wind with the Intel GMA945 chipset, and I have the same problem. As soon as I enter the "Display"-app from the menu, I get black, frozen screen and have to do a hard reboot. I cannot use my laptop/netbook with an external monitor so far. Have tried two different ones. At home and just two minutes ago here at school. I have an MSI Wind U100, 2Gb ram.

Also, my memorycard-reader doesn't work.

*edit.

It works! I switched off the "Visual effects"_before_ hooking up the external monitor. Hit "Display", "detect monitor", and clicked my way to widescreen-heaven

I then re-enabled visual effects when I had everything on the big screen, and so far it works. I cannot guarantee for how long or anything else, but right now I'm typing on my little Wind hooked up to my uni's Dell 24" 16:10, 1900x1200 monitor. And, let me check here.... fully working visual effects

Hope it works for you guys too..

-lodravah

zenkaon

I note that I have no /etc/X11/xorg.conf file

Maybe I need one??? I've used these over the years and know that they can be a right pain in the backside to setup correctly.

I believe that I am using xf86-video-intel as my driver, how can I check this?

Does anybody know how to correctly setup and xorg.conf file for this driver and my laptop (card listed at start of thread)

Or, is it something else causing the crashes?

I feel really silly sitting at my desk typing on my laptop with my 19" monitor (that worked fine yesterday with 9.04) turned off.

chaumo

I have the same problem with an Acer Travelmate (about 4-5 years old) with a Intel 915 Card, a 15' (1024x768 ) notebook screen and a external 19' (1280x1024).

Code:

#lspci | grep -e VGA -e Display
00:02.0 VGA compatible controller: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller (rev 03)

Code:

#xrandr 
Screen 0: minimum 320 x 200, current 2304 x 1024, maximum 4096 x 4096
VGA1 connected 1280x1024+0+0 (normal left inverted right x axis y axis) 376mm x 301mm
   1280x1024      60.0*+   75.0  
   1152x864       75.0  
   1024x768       75.1     70.1     60.0  
   832x624        74.6  
   800x600        72.2     75.0     60.3  
   640x480        72.8     75.0     66.7     60.0  
   720x400        70.1  
LVDS1 connected 1024x768+1280+0 (normal left inverted right x axis y axis) 304mm x 228mm
   1024x768       60.0 +   85.0     75.0*    70.1     60.0  
   832x624        74.6  
   800x600        85.1     72.2     75.0     60.3     56.2  
   640x480        85.0     72.8     75.0     59.9  
   720x400        85.0  
   640x400        85.1  
   640x350        85.1  
TV1 disconnected (normal left inverted right x axis y axis)

Using the system/preferences/screen menu I can use one or the other, or even both (but cloned, not extended), if i try to get them working as extended everything crashes (well, apps are still working as rhythmbox keeps playing, but no keyboard nor mouse, black screen and can't get to console through Ctrl+Alt+F1) so i need to do a hard reboot.

Switching off visual effects (as said before) seems to work, but I can't enable them later, neither normal effects. I wouldn't mind leaving them off but if there's a solution... and a question, is there a way to select which is the 'main' screen? I would like to have the menus and task bar in the 19' screen and not the laptop.

arodeus

Same problem with Samsung NC10. Here is my lspci video controller section:

00:02.0 VGA compatible controller: Intel Corporation Mobile 945GME Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)

When I switch-on my external monitor X crashes. No way restore situation: just turn off my laptop. I cleaned my xorg.conf file to ensure that old configuration generated from Jaunty wasn't the problem.

THX,
Diego

zenkaon

OK, so I've done a bit work investigative work on this. Here are my notes:

Plug external monitor into Dell Latitude D42 laptop running ubuntu 9.10:
uname -r = 2.6.31-14-generic
lspci:

Code:

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)

goto System->Preferences->Display and everything dies. Can still shh in. From a remote machine I get the following.

dmesg:

Code:

[   36.312025] hda-intel: azx_get_response timeout, switching to polling mode: last cmd=0x008f000c
[   38.184977] [drm] TV-16: set mode NTSC 480i 0
[   38.357130] [drm] TV-16: set mode NTSC 480i 0
[   38.729233] [drm] TV-16: set mode NTSC 480i 0
[   38.896599] [drm] TV-16: set mode NTSC 480i 0
[   44.636037] eth0: no IPv6 routers present
[   48.437890] [drm] TV-16: set mode NTSC 480i 0
[   48.603390] [drm] TV-16: set mode NTSC 480i 0
[   48.937835] [drm] TV-16: set mode NTSC 480i 0
[   49.103329] [drm] TV-16: set mode NTSC 480i 0
[   49.453788] [drm] TV-16: set mode NTSC 480i 0
[   49.619297] [drm] TV-16: set mode NTSC 480i 0
[   67.854110] padlock: VIA PadLock not detected.
[   70.815498] [drm] TV-16: set mode NTSC 480i 0
[   70.981240] [drm] TV-16: set mode NTSC 480i 0
[   71.321880] [drm] TV-16: set mode NTSC 480i 0
[   71.487511] [drm] TV-16: set mode NTSC 480i 0
[   71.822748] [drm] TV-16: set mode NTSC 480i 0
[   71.988299] [drm] TV-16: set mode NTSC 480i 0
[   75.598206] [drm] TV-16: set mode NTSC 480i 0
[   75.764929] [drm] TV-16: set mode NTSC 480i 0
[  163.807514] [drm] TV-16: set mode NTSC 480i 0
[  163.974204] [drm] TV-16: set mode NTSC 480i 0
[  164.323346] [drm] DAC-6: set mode  1a
[  360.820192] INFO: task i915/0:310 blocked for more than 120 seconds.
[  360.820202] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[  360.820210] i915/0        D c08145c0     0   310      2 0x00000000
[  360.820223]  ef5fbf04 00000046 ef00a5dc c08145c0 ef00a848 c08145c0 7ecdf70c 00000026
[  360.820241]  c08145c0 c08145c0 ef00a848 c08145c0 7ecdd993 00000026 c08145c0 f1454700
[  360.820259]  ef00a5b0 ef56a414 ef56a418 ffffffff ef5fbf30 c056f776 ef43f110 ef56a41c
[  360.820277] Call Trace:
[  360.820296]  [<c056f776>] __mutex_lock_slowpath+0xc6/0x130
[  360.820305]  [<c056f690>] mutex_lock+0x20/0x40
[  360.820363]  [<f829cc0a>] i915_gem_retire_work_handler+0x2a/0x70 [i915]
[  360.820376]  [<c0157a7e>] run_workqueue+0x6e/0x140
[  360.820416]  [<f829cbe0>] ? i915_gem_retire_work_handler+0x0/0x70 [i915]
[  360.820427]  [<c0157bd8>] worker_thread+0x88/0xe0
[  360.820438]  [<c015c280>] ? autoremove_wake_function+0x0/0x40
[  360.820448]  [<c0157b50>] ? worker_thread+0x0/0xe0
[  360.820456]  [<c015bf8c>] kthread+0x7c/0x90
[  360.820465]  [<c015bf10>] ? kthread+0x0/0x90
[  360.820475]  [<c0104007>] kernel_thread_helper+0x7/0x10
[  360.820502] INFO: task Xorg:1424 blocked for more than 120 seconds.
[  360.820508] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[  360.820515] Xorg          D c08145c0     0  1424   1378 0x00400004
[  360.820526]  f0adde28 00003086 eb2ae000 c08145c0 f0a55a88 c08145c0 565fc475 00000026
[  360.820544]  c08145c0 c08145c0 f0a55a88 c08145c0 565fb03b 00000026 c08145c0 ef7e48c0
[  360.820562]  f0a557f0 ef56a414 ef56a418 ffffffff f0adde54 c056f776 00000000 ef56a41c
[  360.820579] Call Trace:
[  360.820589]  [<c056f776>] __mutex_lock_slowpath+0xc6/0x130
[  360.820598]  [<c056f690>] mutex_lock+0x20/0x40
[  360.820638]  [<f829ce8b>] i915_gem_throttle_ioctl+0x2b/0x70 [i915]
[  360.820651]  [<c01e70c5>] ? do_sync_readv_writev+0xb5/0xf0
[  360.820701]  [<f80d26c0>] drm_ioctl+0x180/0x360 [drm]
[  360.820744]  [<f829ce60>] ? i915_gem_throttle_ioctl+0x0/0x70 [i915]
[  360.820758]  [<c02c7acf>] ? security_file_permission+0xf/0x20
[  360.820767]  [<c01e735f>] ? rw_verify_area+0x5f/0xe0
[  360.820776]  [<c01e77a8>] ? rw_copy_check_uvector+0x78/0xf0
[  360.820787]  [<c0127c38>] ? default_spin_lock_flags+0x8/0x10
[  360.820797]  [<c05707da>] ? _spin_lock_irqsave+0x2a/0x40
[  360.820808]  [<c015f405>] ? __remove_hrtimer+0x25/0x70
[  360.820818]  [<c015fc63>] ? hrtimer_try_to_cancel+0x33/0x80
[  360.820828]  [<c014947e>] ? do_setitimer+0x23e/0x300
[  360.820849]  [<c01f4cf3>] vfs_ioctl+0x73/0x90
[  360.820859]  [<c01f4fc1>] do_vfs_ioctl+0x71/0x310
[  360.820867]  [<c014957b>] ? sys_setitimer+0x3b/0x90
[  360.820877]  [<c01f52bf>] sys_ioctl+0x5f/0x80
[  360.820886]  [<c010336c>] syscall_call+0x7/0xb

lsmod |grep intel:

Code:

snd_hda_intel          26920  2 
snd_hda_codec          75708  2 snd_hda_codec_idt,snd_hda_intel
snd_pcm                75296  3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd                    59204  16 snd_hda_codec_idt,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
snd_page_alloc          9156  2 snd_hda_intel,snd_pcm
intel_agp              27484  2 i915
agpgart                34988  2 drm,intel_agp

All in all this doesn't look good!

I'll be filling in a bug report, does anyone have a solution? or are we waiting on a new kernel and new drivers?

davidoloan · 01:53 PM

Same problem with Samsung NC10 & Fujitsu Siemens Lifebook.

9.10 is such a leap forward for me mainly down to the fact that all the Video features now work properly. It completely transforms the experience.

The fault was mentioned in all the testing so it may be a deliberate decision not to support external monitors. I hope not.

We have 3 Samsung NC10's which are great on the move or around the house, but for word processing you need the big screen attached and the big screen is great for the BBC iPlayer and so on.

Unfortunately, I will have to leave 9.04 on the other computers in our house in the meantime as OpenOffice is used a lot. Major

!

As with others I can mirror screens but the resolution on both is wrong. If I start 9.10 without external screen attached the laptop resolution corrects. With external attached if I untick mirror, and then set both resolutions as soon as I press apply both screens go black, the mouse cursor appears on the external screen and everything freezes. As with others only way to restart is to turn off power switch and restart.

Overall 9.10 is amazing and I really appreciate the efforts of everyone involved. I hope someone knows a fix.

zenkaon

Bug report filled in at:
https://bugs.launchpad.net/ubuntu/+s...ux/+bug/465318

If this problem effects you, please visit the bug and add your discontent.

danman.danman

Same problem for me on a Toshiba Satellite laptop. For what it's worth, I found that if I enable the compiz crash handler, I'm still able to move the mouse around on my laptop lcd. The display is frozen on the menu for accessing the Display app, but the mouse cursor will move. So that's not much "handling" but still slightly different behavior. The external monitor display remains dark.

Hmm, here's something else. With the crash handler enabled, my keyboard doesn't freeze this time. I'm able to ctrl-alt-F1 to get the console. Is there a way to recover the x session?

October 30th, 2009	#1
zenkaon A Carafe of Ubuntu Join Date: Apr 2007 Location: Alpha Centauri Beans: 125 Ubuntu 9.10 Karmic Koala	9.10 crashes with external monitor Hello, Just installed 9.10 on my Dell latitude D420. lspci says I have: Code: 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03) My kernel is 2.6.31-14-generic My laptop has many uses, when at work I take it to meetings (running from the laptop screen) and when at my desk I like to hook it up to a 19" monitor, keyboard and mouse. In ubuntu 7.10,8.04,8.10 and 9.04 I would type Code: xrandr --auto when the monitor was plugged in and everything would be fine. However in 9.10 I seem to get some sort of horrible kernel crash. The mouse pointer appears on the external monitor and laptop screen, both are blank otherwise, and the system completely hangs - hard reboot being the only way around it, can't even ssh in. I have tried going to System->Preferences->Display but with the external monitor plugged I get the same results and have to do a hard reboot. I am happy to post log messages if it will help debug this problem. Does anyone have any suggestions???? __________________ In a world without walls and fences, who needs windows and gates.

October 30th, 2009	#2
pietermansz First Cup of Ubuntu Join Date: Jan 2008 Beans: 4	Re: 9.10 crashes with external monitor Same thing over here with Latitude d520. After the crash i could not get Ubuntu started (seemed to loop somewhere) I resolved the problem by starting in save mode at the root console and restored an older /etc/X11/xorg.conf file. I am still not able to use dual screens.

October 30th, 2009	#3
lodravah Gee! These Aren't Roasted! Join Date: May 2006 Location: Oslo, Norway Beans: 173 Ubuntu 9.10 Karmic Koala	Re: 9.10 crashes with external monitor Yup, same here. I have an MSI Wind with the Intel GMA945 chipset, and I have the same problem. As soon as I enter the "Display"-app from the menu, I get black, frozen screen and have to do a hard reboot. I cannot use my laptop/netbook with an external monitor so far. Have tried two different ones. At home and just two minutes ago here at school. I have an MSI Wind U100, 2Gb ram. Also, my memorycard-reader doesn't work. edit. It works! I switched off the "Visual effects"_before_ hooking up the external monitor. Hit "Display", "detect monitor", and clicked my way to widescreen-heaven I then re-enabled visual effects when I had everything on the big screen, and so far it works. I cannot guarantee for how long or anything else, but right now I'm typing on my little Wind hooked up to my uni's Dell 24" 16:10, 1900x1200 monitor. And, let me check here.... fully working visual effects Hope it works for you guys too.. -lodravah Last edited by lodravah; October 30th, 2009 at 08:58 AM..*

October 30th, 2009	#4
zenkaon A Carafe of Ubuntu Join Date: Apr 2007 Location: Alpha Centauri Beans: 125 Ubuntu 9.10 Karmic Koala	Re: 9.10 crashes with external monitor I note that I have no /etc/X11/xorg.conf file Maybe I need one??? I've used these over the years and know that they can be a right pain in the backside to setup correctly. I believe that I am using xf86-video-intel as my driver, how can I check this? Does anybody know how to correctly setup and xorg.conf file for this driver and my laptop (card listed at start of thread) Or, is it something else causing the crashes? I feel really silly sitting at my desk typing on my laptop with my 19" monitor (that worked fine yesterday with 9.04) turned off. __________________ In a world without walls and fences, who needs windows and gates.

October 30th, 2009	#5
chaumo First Cup of Ubuntu Join Date: Oct 2009 Beans: 5	Re: 9.10 crashes with external monitor I have the same problem with an Acer Travelmate (about 4-5 years old) with a Intel 915 Card, a 15' (1024x768 ) notebook screen and a external 19' (1280x1024). Code: #lspci \| grep -e VGA -e Display 00:02.0 VGA compatible controller: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller (rev 03) Code: #xrandr Screen 0: minimum 320 x 200, current 2304 x 1024, maximum 4096 x 4096 VGA1 connected 1280x1024+0+0 (normal left inverted right x axis y axis) 376mm x 301mm 1280x1024 60.0+ 75.0 1152x864 75.0 1024x768 75.1 70.1 60.0 832x624 74.6 800x600 72.2 75.0 60.3 640x480 72.8 75.0 66.7 60.0 720x400 70.1 LVDS1 connected 1024x768+1280+0 (normal left inverted right x axis y axis) 304mm x 228mm 1024x768 60.0 + 85.0 75.0 70.1 60.0 832x624 74.6 800x600 85.1 72.2 75.0 60.3 56.2 640x480 85.0 72.8 75.0 59.9 720x400 85.0 640x400 85.1 640x350 85.1 TV1 disconnected (normal left inverted right x axis y axis) Using the system/preferences/screen menu I can use one or the other, or even both (but cloned, not extended), if i try to get them working as extended everything crashes (well, apps are still working as rhythmbox keeps playing, but no keyboard nor mouse, black screen and can't get to console through Ctrl+Alt+F1) so i need to do a hard reboot. Switching off visual effects (as said before) seems to work, but I can't enable them later, neither normal effects. I wouldn't mind leaving them off but if there's a solution... and a question, is there a way to select which is the 'main' screen? I would like to have the menus and task bar in the 19' screen and not the laptop.

October 30th, 2009	#6
arodeus First Cup of Ubuntu Join Date: Oct 2009 Beans: 1	Re: 9.10 crashes with external monitor Same problem with Samsung NC10. Here is my lspci video controller section: 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GME Express Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03) When I switch-on my external monitor X crashes. No way restore situation: just turn off my laptop. I cleaned my xorg.conf file to ensure that old configuration generated from Jaunty wasn't the problem. THX, Diego

October 30th, 2009	#8
davidoloan First Cup of Ubuntu Join Date: Oct 2009 Beans: 6	Re: 9.10 crashes with external monitor Same problem with Samsung NC10 & Fujitsu Siemens Lifebook. 9.10 is such a leap forward for me mainly down to the fact that all the Video features now work properly. It completely transforms the experience. The fault was mentioned in all the testing so it may be a deliberate decision not to support external monitors. I hope not. We have 3 Samsung NC10's which are great on the move or around the house, but for word processing you need the big screen attached and the big screen is great for the BBC iPlayer and so on. Unfortunately, I will have to leave 9.04 on the other computers in our house in the meantime as OpenOffice is used a lot. Major ! As with others I can mirror screens but the resolution on both is wrong. If I start 9.10 without external screen attached the laptop resolution corrects. With external attached if I untick mirror, and then set both resolutions as soon as I press apply both screens go black, the mouse cursor appears on the external screen and everything freezes. As with others only way to restart is to turn off power switch and restart. Overall 9.10 is amazing and I really appreciate the efforts of everyone involved. I hope someone knows a fix. Last edited by davidoloan; October 30th, 2009 at 01:53 PM..

October 31st, 2009	#10
danman.danman First Cup of Ubuntu Join Date: Oct 2009 Beans: 1	Re: 9.10 crashes with external monitor Same problem for me on a Toshiba Satellite laptop. For what it's worth, I found that if I enable the compiz crash handler, I'm still able to move the mouse around on my laptop lcd. The display is frozen on the menu for accessing the Display app, but the mouse cursor will move. So that's not much "handling" but still slightly different behavior. The external monitor display remains dark. Hmm, here's something else. With the crash handler enabled, my keyboard doesn't freeze this time. I'm able to ctrl-alt-F1 to get the console. Is there a way to recover the x session?

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode