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Thread: can't get in touch with Sales

  1. #1
    Join Date
    Oct 2005
    Beans
    23
    Distro
    Xubuntu 6.06

    can't get in touch with Sales

    I've tried emailing and left a voicemail today but haven't heard back. I'm trying to find out if I could get a Starling to my house before Aug 1

  2. #2
    Join Date
    Dec 2005
    Location
    What a weird trip.....
    Beans
    4,678
    Distro
    Ubuntu 12.04 Precise Pangolin

    Cool Re: can't get in touch with Sales

    Remember that they are in Mountain Time in the US so I wouldn't expect them to answer right away if it is "after hours".

    Wait until the morning and call, I'm sure they will answer then.
    If at first you don't succeed - just buy the company and tell them to make the one you want.

  3. #3
    Join Date
    Jun 2007
    Location
    NC, USA
    Beans
    36

    Re: can't get in touch with Sales

    I recently ordered a Starling and got fairly speedy results.

    I ordered my Starling the saturday before the Fourth of July with two day shipping. It took three to four days for it to get through the manufacturing queue and it shipped on the fourth day. It then arrived at my house on the friday before the Fourth of July.

  4. #4
    Join Date
    Sep 2006
    Location
    Denver, Colorado
    Beans
    5,638
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: can't get in touch with Sales

    Most likely you can get it before August 1st.

    NOTE: OUR PHONE LINES ARE DOWN! BEING WORKED ON RIGHT NOW!

    Email us, and we'll respond. Typically in a few minutes to an hour, unless you sent the email after business hours, in which case you will hear from us the next day.
    To err is human, to forgive is very ... dog-like.

    Thomas Aaron
    FetchMasters, LLC

  5. #5
    Join Date
    Oct 2005
    Beans
    23
    Distro
    Xubuntu 6.06

    Re: can't get in touch with Sales

    I never did hear back from sales but I did end up purchasing the Netbook. However, I sent an email this past Monday night regarding the Eland Pro and have yet to hear back. I checked my spam filters but didn't see anything, nor have I gotten a bounce back. It is sales@system76.com, correct?

  6. #6
    Join Date
    Feb 2007
    Location
    Waco, Texas
    Beans
    348
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: can't get in touch with Sales

    I can't speak for the Starling, but I ordered a Pangolin on Wed, July 29th, it shipped on Wed, August 5th, and it was in my hands on Fri, August 7th. Not bad! When I bought my iBook about 5+ years ago it was shipped from some country overseas and took almost two weeks to get here, on top of another week or more of waiting to be built.

    Sam

  7. #7
    Join Date
    Oct 2005
    Beans
    23
    Distro
    Xubuntu 6.06

    Re: can't get in touch with Sales

    yeah, the shipping on the Netbook actually turned out to be very fast. I was even able to have it shipped via ground as System76 had a quick turn around of getting the Starling out the door. However, my list of questions for the Eland was somewhat longer; definitely not something I would just go for without those answered. Perhaps it was such a long list of questions that they're just taking their time and putting together a very thoughtful reply?

  8. #8
    Join Date
    Sep 2006
    Location
    Denver, Colorado
    Beans
    5,638
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: can't get in touch with Sales

    Hi, cpminga.

    Got your email. Not sure of the answers for a number of those questions, and I'll have to research them. I'm out of the office until Friday, so it may take me a few days to get it all together.
    To err is human, to forgive is very ... dog-like.

    Thomas Aaron
    FetchMasters, LLC

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