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Thread: Cannot pair or remove bluetooth device

  1. #1
    Join Date
    Oct 2007
    Location
    Seattle, WA USA
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    133
    Distro
    Ubuntu 13.10 Saucy Salamander

    Cannot pair or remove bluetooth device

    I just did a clean 12.04 install. My Microsoft Bluetooth Notebook Mouse 5000 used to pair just fine in 10.04. Not so now. When I run the bluetooth setup, the machine sees the mouse, but when I click to continue, it says that setup failed.

    I should note that bluetooth otherwise works. I.e. I have paired with other devices no problem.

    Here's the strange part, the (unpaired) mouse shows up (as disconnected) on the list of devices on the bluetooth drop-down menu. However, when I bring up bluetooth preferences, it is not listed there, so I cannot remove it.

    So, this is a two-part question: 1. Any ideas to get my trusty mouse working again? 2. If not, how can I remove the device?

    Thanks!
    Ubuntu 13.10x64 on Thinkpad x220 with crypted / and swap

  2. #2
    Join Date
    Jan 2007
    Location
    Connecticut
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    1,641
    Distro
    Ubuntu Development Release

    Re: Cannot pair or remove bluetooth device

    Have you tried setting it up using "blueman" (Bluetooth manager...available in the software center or synaptic)

    I find it much easier to configure Bluetooth devices using that over the default Bluetooth app.

    Hope that helps.
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  3. #3
    Join Date
    Oct 2007
    Location
    Seattle, WA USA
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    133
    Distro
    Ubuntu 13.10 Saucy Salamander

    Re: Cannot pair or remove bluetooth device

    Quote Originally Posted by fooman View Post
    Have you tried setting it up using "blueman" (Bluetooth manager...available in the software center or synaptic)

    I find it much easier to configure Bluetooth devices using that over the default Bluetooth app.
    Thanks for the tip. I now can remove the device, which is great, but I still can't connect. This is in syslog:

    Code:
    bluetoothd[1248]: Connection refused (111)
    But strangely, the device shows as paired.

    This mouse worked fine before the upgrade...

    Other ideas?
    Ubuntu 13.10x64 on Thinkpad x220 with crypted / and swap

  4. #4
    Join Date
    Oct 2009
    Beans
    8

    Question Re: Cannot pair or remove bluetooth device

    same problem here:
    http://i50.tinypic.com/2552wdc.png

    cant get it to work, no matter what i do.
    In windows this mouse works normal.

  5. #5
    Join Date
    Oct 2007
    Location
    Seattle, WA USA
    Beans
    133
    Distro
    Ubuntu 13.10 Saucy Salamander

    Re: Cannot pair or remove bluetooth device

    So this is what I did to fix this.

    As suggested by the earlier poster, I installed the package blueman:

    Code:
    sudo apt-get install blueman
    The problem was that the Blueman Applet was conflicting with the Bluetooth Manager Applet. You can disable the Bluetooth Manager Applet from the Startup Items menu, but first you have to make it visible:

    Code:
    sudo gedit /etc/xdg/autostart/bluetooth-applet-unity.desktop
    Then change this line to read:

    Code:
    NoDisplay=false
    Save and exit.

    Now you should be able to openup the Startup Items and uncheck the Bluetooth Manager.

    Now quit and log back in.

    My mouse works now!
    Ubuntu 13.10x64 on Thinkpad x220 with crypted / and swap

  6. #6
    Join Date
    Feb 2007
    Location
    Colorado
    Beans
    6
    Distro
    Kubuntu 10.04 Lucid Lynx

    Re: Cannot pair or remove bluetooth device

    I just tried the steps to add my Microsoft Bluetooth Notebook Mouse 5000 and it doesn't work. Am I missing something? I tries to pair but fails each time. Are you using a pin? Thanks for any help, mouse was working just fine until about two days ago, then just wouldn't connect, I removed it and haven't been able to get it added/working since.

  7. #7
    Join Date
    Oct 2009
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    8

    Re: Cannot pair or remove bluetooth device

    i am trying to use this mouse:
    http://goo.gl/MxBFq

  8. #8
    Join Date
    Feb 2012
    Beans
    1

    Lightbulb Re: Cannot remove bluetooth device

    I was not able to remove devices from bluetooth manager.
    What I did was:

    Installed Bluetooth manager
    sudo apt-get install blueman

    After opening the "blueman" select a device which you want to remove. Try to click on a red circle which says "Remove this device from known devices list". If that doesn't work then after selecting the device (device hardware ID) go to "Device" menu under "file menu Bar" then select a menu option saying "Refresh Services". It should remove the device after saying that "Host is Down".

    Thanks,
    Gaurav M

  9. #9
    Join Date
    Dec 2012
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    Hidden!

    Re: Cannot pair or remove bluetooth device

    Quote Originally Posted by sunbird View Post
    Thanks for the tip. I now can remove the device, which is great, but I still can't connect. This is in syslog:

    Code:
    bluetoothd[1248]: Connection refused (111)
    But strangely, the device shows as paired.

    This mouse worked fine before the upgrade...

    Other ideas?
    How is this topic solved? I still get this same error with a BT RC.

  10. #10
    Join Date
    Jun 2012
    Beans
    18

    Re: Cannot pair or remove bluetooth device

    Sorry I don't like to bother you, but I've got a similar problem with pairing a computer with Lubuntu and an android cell. I tried installing blueman etc, now I can see the bluetooth but I can't pair them... Anyone here could help?
    Thanks in advance!

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