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Thread: Main problem with Maxtor USB disk

  1. #1
    Join Date
    Jan 2013
    Beans
    2

    Main problem with Maxtor USB disk

    Hi Guys!
    I have searched in the internet, but i was not able to find a solution to my problem. I have also written in the Italian Ubuntu forum, but I think that you may also help me.
    I have a maxtor usb drive, when I connect it to the pc nothing happens, the drive is not visible neither in the the desktop or in the disk management.
    But if I use the command lsusb I see that the drive is connected to the pc. Here are the outputs:

    Screen_01

    Screen_02

    Have you any idea of how i may solve the problem? I have some datas on that HD that I MUST save, at any cost.
    Thank you all!

  2. #2
    Join Date
    Jun 2009
    Location
    U.S.A. Illinios
    Beans
    336
    Distro
    Ubuntu

    Re: Main problem with Maxtor USB disk

    I take it as an external hard drive, try to install it internally, as a last resort.
    Last edited by JOHNNYG713; January 22nd, 2013 at 12:36 PM.
    johnnyg713
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  3. #3
    Join Date
    Nov 2011
    Location
    /dev/root
    Beans
    7,051

    Re: Main problem with Maxtor USB disk

    Quote Originally Posted by JOHNNYG713 View Post
    I take it as an external hard drive, try to install it internally, as a last resort.
    +1

    But before that you can try to

    - connect it to another computer, even if it is Windows

    - mount it manually with the command mount

    - try all the USB ports on your computer (also at the back of it (if a desktop or workstation)).

    - try with another USB cable

  4. #4
    Join Date
    Jan 2013
    Beans
    2

    Re: Main problem with Maxtor USB disk

    thank you both!
    I'll try to use another cable. It is an IDE HD so have to go anfd buy one as soon as I have some time.
    Thank you for your help, i'lllet you know...

  5. #5
    Join Date
    Feb 2013
    Beans
    1

    Re: Main problem with Maxtor USB disk

    I have a similar problem when I connect my maxtor one plus 4 but the printout of lusb command is different:

    Bus 002 Device 004: ID 0d49:7300 Maxtor
    libusb couldn't open USB device /dev/bus/usb/002/004: Permission denied.
    [/B][/B]libusb requires write access to USB device nodes.
    Couldn't open device, some information will be missing
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    idVendor 0x0d49 Maxtor
    idProduct 0x7300
    bcdDevice 1.21
    iManufacturer 1
    iProduct 3
    iSerial 2
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xc0
    Self Powered
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 8 Mass Storage
    bInterfaceSubClass 6 SCSI
    bInterfaceProtocol 80 Bulk (Zip)
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x02 EP 2 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0

    THE REMARKED TWO ROWS ARE THE PROBLEM, HOW CAN I OVERRIDE THIS ISSUE?

  6. #6
    Join Date
    Nov 2011
    Location
    /dev/root
    Beans
    7,051

    Re: Main problem with Maxtor USB disk

    Welcome to the Ubuntu Forums

    It is hard to help, because we know too little about your hardware and software and what you can and cannot do with that Maxtor drive. 'A good description is almost a solution.'

    So please give us more details about your problem. And it might be a good idea that you start an own thread with a good descriptive title, that can attract people, who know about your problem.

    Some linux commands need superuser privileges. What happens if you put sudo in front of the command line so that
    Code:
    command line
    becomes
    Code:
    sudo command line

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