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Thread: SATA HDD not detected

  1. #1
    Join Date
    Sep 2012
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    3

    Angry SATA HDD not detected

    Hi,

    I have worked with Ubuntu for few years already and installed Ubuntu and other distros to a lot of PCs, but this type of problem I could not resolve by my self.

    I have Desktop PC with SATA HDD, where I have installed Win7, no problem, everything works. I wanted next to it install Ubuntu 12.04, however when Ubuntu from live CD or USB boots it does not see the hard disk. I can see only the USB drive from which I boot. Gparted and Fdisk, don't see it. I reboot the system, the Win7 boots without any problem.

    I have tried a lot of things, but non of them seems to be working:
    In bios I have changed Sata Mode to AHCI, SATA mode and RAID mode - no effect (while Win boots on AHCI and SATA mode).
    Bios detects HDD and I an choose booting device. The HDD is not shown in Standart CMOS setup page, where only PATA disks are shown.
    Tried different SATA connectors to motherboard (there are 5 of them) - no result.
    My HDD is 2TB, which is not detected, but I also tried with old SATA 40Gb hard disk, the result is the same, the HDD is not detected.
    One good thing is that I know, because tried, that Ubuntu boots and can be installed from PATA HDD, but I would like to install it to SATA. As I don't have the very old PATA disk.
    I wanted to update the BIOS, but there is no newer, spent a lot of time looking for it. Motherboard - Packard Bell MCP78PVM-PM, BIOS released 05/01/2008, Computer model: Packard Bell Imedia 8841.
    "Gparted recovery disc" also does not detect the HDD. Meaning that debian based OS will not detect it. I have a bad feeling that the same will be with any Linux distro.
    Tried 32 and 64 bit Ubuntu, with no success.

    I think here I should ask what Win7 can do better in SATA HDD detection than Linux and how can I add this to Linux (without recompiling kernel).

    Please suggest what more could be done. I don't want to be stuck just with Win7, it's so not interesting.
    Last edited by Kapsonas; September 24th, 2012 at 12:15 AM.

  2. #2
    Join Date
    Sep 2012
    Beans
    3

    Re: SATA HDD not detected

    Someone asked for what gives LSHW, here it is:

    ubuntu
    description: Desktop Computer
    product: IMEDIA 8841 ()
    vendor: Packard Bell BV
    version: PB80132991
    serial: 820004100335
    width: 32 bits
    capabilities: smbios-2.5 dmi-2.5 smp-1.4 smp
    configuration: boot=normal chassis=desktop cpus=3 uuid=60897581-4C17-DD11-A5C9-AFAE7343A631
    *-core
    description: Motherboard
    vendor: Packard Bell BV
    physical id: 0
    version: 1.0
    *-firmware
    description: BIOS
    vendor: American Megatrends Inc.
    physical id: 0
    version: PBCBR00.P23
    date: 05/01/2008
    size: 64KiB
    capacity: 960KiB
    capabilities: isa pci pnp apm upgrade shadowing escd cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification
    *-cpu:0
    description: CPU
    product: AMD Phenom(tm) 8450 Triple-Core Processor
    vendor: Hynix Semiconductor (Hyundai Electronics)
    physical id: 3
    bus info: cpu@0
    version: 15.2.3
    serial: To Be Filled By O.E.M.
    slot: CPU 1
    size: 1050MHz
    capacity: 2100MHz
    width: 64 bits
    clock: 200MHz
    capabilities: x86-64 boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp 3dnowext 3dnow constant_tsc nonstop_tsc extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs npt lbrv svm_lock cpufreq
    configuration: cores=3 enabledcores=3
    *-cache:0
    description: L1 cache
    physical id: 5
    slot: L1-Cache
    size: 128KiB
    capacity: 384KiB
    capabilities: pipeline-burst internal varies data
    *-cache:1
    description: L2 cache
    physical id: 6
    slot: L2-Cache
    size: 512KiB
    capacity: 1536KiB
    capabilities: pipeline-burst internal varies unified
    *-cache:2
    description: L3 cache
    physical id: 7
    slot: L3-Cache
    size: 2MiB
    capacity: 2MiB
    capabilities: pipeline-burst internal varies unified
    *-memory:0
    description: System Memory
    physical id: 25
    slot: System board or motherboard
    size: 4GiB
    *-bank:0
    description: DIMM DDR2 Synchronous 266 MHz (3.8 ns)
    product: 64T128020EU3SB2
    vendor: Qimonda
    physical id: 0
    serial: 15970606
    slot: DIMM0
    size: 1GiB
    width: 64 bits
    clock: 266MHz (3.8ns)
    *-bank:1
    description: DIMM DDR2 Synchronous 266 MHz (3.8 ns)
    product: 64T128020EU3SB2
    vendor: Qimonda
    physical id: 1
    serial: 10970606
    slot: DIMM1
    size: 1GiB
    width: 64 bits
    clock: 266MHz (3.8ns)
    *-bank:2
    description: DIMM DDR2 Synchronous 266 MHz (3.8 ns)
    product: 64T128020HU3.7A
    vendor: Qimonda
    physical id: 2
    serial: 16811206
    slot: DIMM2
    size: 1GiB
    width: 64 bits
    clock: 266MHz (3.8ns)
    *-bank:3
    description: DIMM DDR2 Synchronous 266 MHz (3.8 ns)
    product: 64T128020HU3.7A
    vendor: Qimonda
    physical id: 3
    serial: 10811206
    slot: DIMM3
    size: 1GiB
    width: 64 bits
    clock: 266MHz (3.8ns)
    *-cpu:1
    physical id: 4
    bus info: cpu@1
    version: 15.2.3
    size: 2100MHz
    capacity: 2100MHz
    capabilities: cpufreq
    *-cache:0
    description: L1 cache
    physical id: 0
    size: 128KiB
    *-cache:1
    description: L2 cache
    physical id: 1
    size: 512KiB
    *-cpu:2
    physical id: 5
    bus info: cpu@2
    version: 15.2.3
    size: 1050MHz
    capacity: 1050MHz
    capabilities: cpufreq
    *-cache:0
    description: L1 cache
    physical id: 0
    size: 128KiB
    *-cache:1
    description: L2 cache
    physical id: 1
    size: 512KiB
    *-memory:1 UNCLAIMED
    description: RAM memory
    product: MCP78S [GeForce 8200] Memory Controller
    vendor: NVIDIA Corporation
    physical id: a
    bus info: pci@0000:00:00.0
    version: a2
    width: 32 bits
    clock: 66MHz (15.2ns)
    capabilities: ht bus_master cap_list
    configuration: latency=0
    *-isa
    description: ISA bridge
    product: MCP78S [GeForce 8200] LPC Bridge
    vendor: NVIDIA Corporation
    physical id: 1
    bus info: pci@0000:00:01.0
    version: a2
    width: 32 bits
    clock: 66MHz
    capabilities: isa bus_master
    configuration: latency=0
    resources: ioport:2f00(size=256)
    *-serial
    description: SMBus
    product: MCP78S [GeForce 8200] SMBus
    vendor: NVIDIA Corporation
    physical id: 1.1
    bus info: pci@0000:00:01.1
    version: a1
    width: 32 bits
    clock: 66MHz
    capabilities: pm cap_list
    configuration: driver=nForce2_smbus latency=0
    resources: irq:10 ioport:2900(size=64) ioport:2d00(size=64) ioport:2e00(size=64)
    *-memory:2 UNCLAIMED
    description: RAM memory
    product: MCP78S [GeForce 8200] Memory Controller
    vendor: NVIDIA Corporation
    physical id: 1.2
    bus info: pci@0000:00:01.2
    version: a1
    width: 32 bits
    clock: 66MHz (15.2ns)
    configuration: latency=0
    *-processor UNCLAIMED
    description: Co-processor
    product: MCP78S [GeForce 8200] Co-Processor
    vendor: NVIDIA Corporation
    physical id: 1.3
    bus info: pci@0000:00:01.3
    version: a2
    width: 32 bits
    clock: 66MHz
    capabilities: bus_master
    configuration: latency=0 maxlatency=1 mingnt=3
    resources: memory:fbf80000-fbffffff
    *-memory:3 UNCLAIMED
    description: RAM memory
    product: MCP78S [GeForce 8200] Memory Controller
    vendor: NVIDIA Corporation
    physical id: 1.4
    bus info: pci@0000:00:01.4
    version: a1
    width: 32 bits
    clock: 66MHz (15.2ns)
    configuration: latency=0
    *-usb:0
    description: USB controller
    product: MCP78S [GeForce 8200] OHCI USB 1.1 Controller
    vendor: NVIDIA Corporation
    physical id: 2
    bus info: pci@0000:00:02.0
    version: a1
    width: 32 bits
    clock: 66MHz
    capabilities: pm ohci bus_master cap_list
    configuration: driver=ohci_hcd latency=0 maxlatency=1 mingnt=3
    resources: irq:23 memory:fbf7f000-fbf7ffff
    *-usb:1
    description: USB controller
    product: MCP78S [GeForce 8200] EHCI USB 2.0 Controller
    vendor: NVIDIA Corporation
    physical id: 2.1
    bus info: pci@0000:00:02.1
    version: a1
    width: 32 bits
    clock: 66MHz
    capabilities: debug pm ehci bus_master cap_list
    configuration: driver=ehci_hcd latency=0 maxlatency=1 mingnt=3
    resources: irq:22 memory:fbf7ec00-fbf7ecff
    *-usb:2
    description: USB controller
    product: MCP78S [GeForce 8200] OHCI USB 1.1 Controller
    vendor: NVIDIA Corporation
    physical id: b
    bus info: pci@0000:00:04.0
    version: a1
    width: 32 bits
    clock: 66MHz
    capabilities: pm ohci bus_master cap_list
    configuration: driver=ohci_hcd latency=0 maxlatency=1 mingnt=3
    resources: irq:21 memory:fbf7d000-fbf7dfff
    *-usb:3
    description: USB controller
    product: MCP78S [GeForce 8200] EHCI USB 2.0 Controller
    vendor: NVIDIA Corporation
    physical id: 4.1
    bus info: pci@0000:00:04.1
    version: a1
    width: 32 bits
    clock: 66MHz
    capabilities: debug pm ehci bus_master cap_list
    configuration: driver=ehci_hcd latency=0 maxlatency=1 mingnt=3
    resources: irq:20 memory:fbf7e800-fbf7e8ff
    *-ide
    description: IDE interface
    product: MCP78S [GeForce 8200] IDE
    vendor: NVIDIA Corporation
    physical id: 6
    bus info: pci@0000:00:06.0
    logical name: scsi7
    version: a1
    width: 32 bits
    clock: 66MHz
    capabilities: ide pm bus_master cap_list emulated
    configuration: driver=pata_amd latency=0 maxlatency=1 mingnt=3
    resources: irq:0 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:ffa0(size=16)
    *-cdrom
    description: DVD writer
    product: DVD Writer 640c
    vendor: HP
    physical id: 0.0.0
    bus info: scsi@7:0.0.0
    logical name: /dev/cdrom
    logical name: /dev/cdrw
    logical name: /dev/dvd
    logical name: /dev/dvdrw
    logical name: /dev/sr0
    version: ES04
    capabilities: removable audio cd-r cd-rw dvd dvd-r
    configuration: ansiversion=5 status=nodisc
    *-multimedia
    description: Audio device
    product: MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio
    vendor: NVIDIA Corporation
    physical id: 7
    bus info: pci@0000:00:07.0
    version: a1
    width: 32 bits
    clock: 66MHz
    capabilities: pm msi ht bus_master cap_list
    configuration: driver=snd_hda_intel latency=0 maxlatency=5 mingnt=2
    resources: irq:22 memory:fbf78000-fbf7bfff
    *-pci:0
    description: PCI bridge
    product: MCP78S [GeForce 8200] PCI Bridge
    vendor: NVIDIA Corporation
    physical id: 8
    bus info: pci@0000:00:08.0
    version: a1
    width: 32 bits
    clock: 66MHz
    capabilities: pci ht subtractive_decode bus_master cap_list
    *-storage
    description: SATA controller
    product: MCP78S [GeForce 8200] AHCI Controller
    vendor: NVIDIA Corporation
    physical id: 9
    bus info: pci@0000:00:09.0
    version: a2
    width: 32 bits
    clock: 66MHz
    capabilities: storage pm msi ahci_1.0 bus_master cap_list
    configuration: driver=ahci latency=0 maxlatency=1 mingnt=3
    resources: irq:40 ioport:c480(size=8) ioport:c400(size=4) ioport:c080(size=8) ioport:c000(size=4) ioport:bc00(size=16) memory:fbf76000-fbf77fff
    *-pci:1
    description: PCI bridge
    product: MCP78S [GeForce 8200] PCI Express Bridge
    vendor: NVIDIA Corporation
    physical id: 10
    bus info: pci@0000:00:10.0
    version: a1
    width: 32 bits
    clock: 33MHz
    capabilities: pci pm msi ht pciexpress normal_decode bus_master cap_list
    configuration: driver=pcieport
    resources: irq:19 ioport:d000(size=4096) memory:fc000000-feafffff ioport:d4000000(size=201326592)
    *-display
    description: VGA compatible controller
    product: GF104 [GeForce GTX 460]
    vendor: NVIDIA Corporation
    physical id: 0
    bus info: pci@0000:02:00.0
    version: a1
    width: 64 bits
    clock: 33MHz
    capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
    configuration: driver=nouveau latency=0
    resources: irq:19 memory:fc000000-fdffffff memory:d8000000-dfffffff memory:d4000000-d7ffffff ioport:dc00(size=128) memory:fea80000-feafffff
    *-multimedia
    description: Audio device
    product: GF104 High Definition Audio Controller
    vendor: NVIDIA Corporation
    physical id: 0.1
    bus info: pci@0000:02:00.1
    version: a1
    width: 32 bits
    clock: 33MHz
    capabilities: pm msi pciexpress bus_master cap_list
    configuration: driver=snd_hda_intel latency=0
    resources: irq:16 memory:fea7c000-fea7ffff
    *-pci:2
    description: PCI bridge
    product: MCP78S [GeForce 8200] PCI Express Bridge
    vendor: NVIDIA Corporation
    physical id: 12
    bus info: pci@0000:00:12.0
    version: a1
    width: 32 bits
    clock: 33MHz
    capabilities: pci pm msi ht pciexpress normal_decode bus_master cap_list
    configuration: driver=pcieport
    resources: irq:18
    *-pci:3
    description: PCI bridge
    product: MCP78S [GeForce 8200] PCI Bridge
    vendor: NVIDIA Corporation
    physical id: 13
    bus info: pci@0000:00:13.0
    version: a1
    width: 32 bits
    clock: 33MHz
    capabilities: pci pm msi ht pciexpress normal_decode bus_master cap_list
    configuration: driver=pcieport
    resources: irq:17 ioport:e000(size=4096) memory:feb00000-febfffff
    *-network
    description: Ethernet interface
    product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
    vendor: Realtek Semiconductor Co., Ltd.
    physical id: 0
    bus info: pci@0000:04:00.0
    logical name: eth0
    version: 01
    serial: 00:1e:90:32:04:0a
    size: 100Mbit/s
    capacity: 100Mbit/s
    width: 64 bits
    clock: 33MHz
    capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
    configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=N/A ip=192.168.1.139 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
    resources: irq:41 ioport:e800(size=256) memory:febff000-febfffff memory:febc0000-febdffff
    *-pci:4
    description: Host bridge
    product: Family 10h Processor HyperTransport Configuration
    vendor: Hynix Semiconductor (Hyundai Electronics)
    physical id: 100
    bus info: pci@0000:00:18.0
    version: 00
    width: 32 bits
    clock: 33MHz
    *-pci:5
    description: Host bridge
    product: Family 10h Processor Address Map
    vendor: Hynix Semiconductor (Hyundai Electronics)
    physical id: 101
    bus info: pci@0000:00:18.1
    version: 00
    width: 32 bits
    clock: 33MHz
    *-pci:6
    description: Host bridge
    product: Family 10h Processor DRAM Controller
    vendor: Hynix Semiconductor (Hyundai Electronics)
    physical id: 102
    bus info: pci@0000:00:18.2
    version: 00
    width: 32 bits
    clock: 33MHz
    *-pci:7
    description: Host bridge
    product: Family 10h Processor Miscellaneous Control
    vendor: Hynix Semiconductor (Hyundai Electronics)
    physical id: 103
    bus info: pci@0000:00:18.3
    version: 00
    width: 32 bits
    clock: 33MHz
    *-pci:8
    description: Host bridge
    product: Family 10h Processor Link Control
    vendor: Hynix Semiconductor (Hyundai Electronics)
    physical id: 104
    bus info: pci@0000:00:18.4
    version: 00
    width: 32 bits
    clock: 33MHz
    *-scsi
    physical id: c
    bus info: usb@2:1
    logical name: scsi6
    capabilities: emulated scsi-host
    configuration: driver=usb-storage
    *-disk
    description: SCSI Disk
    physical id: 0.0.0
    bus info: scsi@6:0.0.0
    logical name: /dev/sda
    size: 3935MiB (4126MB)
    capabilities: partitioned partitioned:dos
    configuration: signature=0217934c
    *-volume
    description: Windows FAT volume
    vendor: SYSLINUX
    physical id: 1
    bus info: scsi@6:0.0.0,1
    logical name: /dev/sda1
    logical name: /cdrom
    version: FAT16
    serial: 5c73-f628
    size: 3934MiB
    capacity: 3934MiB
    capabilities: primary bootable fat initialized
    configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=ro,noatime,fmask=0022,dmask=0022,cod epage=cp437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro state=mounted

  3. #3
    Join Date
    Sep 2012
    Beans
    3

    Re: SATA HDD not detected

    The modprobe sata_nv

    ubuntu@ubuntu:~$ sudo modprobe sata_nv
    ubuntu@ubuntu:~$ dmesg| tail
    [ 67.581116] input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:10.0/0000:02:00.1/sound/card1/input16
    [ 67.583276] input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:10.0/0000:02:00.1/sound/card1/input17
    [ 67.868533] init: plymouth-stop pre-start process (2838) terminated with status 1
    [ 73.374017] [drm] nouveau 0000:02:00.0: PMFB0_SUBP0: 0x037f0040
    [ 73.374024] [drm] nouveau 0000:02:00.0: PMFB0_SUBP1: 0x037f0000
    [ 73.374030] [drm] nouveau 0000:02:00.0: PMFB1_SUBP0: 0x037f0000
    [ 73.374035] [drm] nouveau 0000:02:00.0: PMFB1_SUBP1: 0x037f0040
    [ 73.374039] [drm] nouveau 0000:02:00.0: PMFB2_SUBP0: 0x037f0040
    [ 73.374044] [drm] nouveau 0000:02:00.0: PMFB2_SUBP1: 0x037f0000
    [ 77.432024] eth0: no IPv6 routers present

  4. #4
    Join Date
    Feb 2008
    Beans
    4,311
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: SATA HDD not detected

    Set the SATA mode to AHCI. Do you actually power down the computer between tries?

    The SATA Controller does not have a logical name assigned, which might point to where the problem lies. Support for that controller has been in the kernel for several years, so it should "just work." Sorry, I know that doesn't help.

  5. #5
    Join Date
    Feb 2009
    Beans
    2

    Re: SATA HDD not detected

    i got the same problem and its driving me nuts .. dos utility/hardisk utility can see the disk but ubuntu doesnt i hope someone out there already experience this problem and have a solution to this one .. i will try to post my logs, im currently at the office right now

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