Re: I've given up report a ubuntu bug.
Did you start a thread (in the appropriate help section), specifically requesting assistance or did you simply give up? Perhaps you were trying to get immediate assistance, by threatening to return to Windows? Which IMHO is not beneficial in the help sections.
I give up. Back to Windows ....
Regardless of your motive, I wish you the best of luck with which ever OS best meets you needs & expectations.
"All change is not growth, as all movement is not forward."