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Thread: cant use computer! no audio/video on startup

  1. #1
    Join Date
    Mar 2011
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    6

    Exclamation cant use computer! no audio/video on startup

    im pretty surethis is an hardware issue but maybe someone can help me. when my laptop (acer aspire as5251-1805) starts up, everything runs normal except for sound and the screen which is black. keyboard brightness/sound controls do nothing, and i have3 no idea what to do.

    also, considering the Acer startup doesnt show, im certain this is hardware. please tell me i don't need a new computer.

    EDIT: upon further investigation, i have found that the screen isn't black, just extremely dim, but brightness still does nothing
    Last edited by mauchroucinia; March 9th, 2012 at 04:00 AM.

  2. #2
    Join Date
    Mar 2012
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    10

    Cool Re: cant use computer! no audio/video on startup

    which ubuntu version u r using?

  3. #3
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    Mar 2011
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    Re: cant use computer! no audio/video on startup

    11.10

  4. #4
    Join Date
    Nov 2008
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    Re: cant use computer! no audio/video on startup

    I do not own one, but can point you here:

    http://www.googlubuntu.com/results/?...Search&lang=en

    good luck

  5. #5
    Join Date
    Mar 2011
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    6

    Re: cant use computer! no audio/video on startup

    what new hardware would i have to get, most likely?

  6. #6
    Join Date
    Mar 2012
    Beans
    10

    Re: cant use computer! no audio/video on startup

    please enter into the "etc" folder and check in mod prob wheather audio and video driver are showing. If it is not showing u have to download that driver from ubuntu site and install.(same as that of scan for h/w changes in windows)
    mostly this will solve your problem.

    Regards,
    Delvin Jose

  7. #7
    Join Date
    May 2007
    Beans
    12,808

    Re: cant use computer! no audio/video on startup

    Sorry ... but with a laptop, you're stuck with the hardware already there.

    What I would recommend as an alternative, is to boot from an Ubuntu desktop CD, choose Try Ubuntu -- and see if you get a desktop. If you do, then there's likely a video drivers problem with what you have installed.
    Ubuntu 14.04, Mint 17; MS Win 8.1.
    Will not respond to PM requests for support -- use the forums.

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