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Thread: Poor costumer service.

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  1. #1
    Join Date
    Jun 2007
    Beans
    89

    Poor costumer service.

    Instead of delete my inquires about my troubles with my gazelle value, you should help me to resolve them. Unfortunately I trusted your company and now you are not giving me answers

  2. #2
    Join Date
    Sep 2006
    Location
    Denver, Colorado
    Beans
    5,638
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: Poor costumer service

    Hi, James.

    Actually, we didn't delete your post. We do not have the capability to do that. My best guess is that a forum moderator accidentally deleted it.

    That said, I actually did answer your question before your post disappeared.
    Here is the answer:

    Wireless works fine in Ubuntu 8.04 on the GazV5. If you were not able to connect, it was probably a configuration problem of some kind. If you go back to 8.04, we'd be happy to help you figure it out.
    To err is human, to forgive is very ... dog-like.

    Thomas Aaron
    FetchMasters, LLC

  3. #3
    Join Date
    Sep 2006
    Location
    Denver, Colorado
    Beans
    5,638
    Distro
    Ubuntu 9.10 Karmic Koala

    Re: Poor costumer service.

    In fact, here is your post....
    http://ubuntuforums.org/showthread.p...zelle+wireless

    A quick forum search turned it up.
    To err is human, to forgive is very ... dog-like.

    Thomas Aaron
    FetchMasters, LLC

  4. #4
    Join Date
    May 2007
    Location
    Toronto, Canada
    Beans
    4,508
    Distro
    Ubuntu

    Re: Poor costumer service.

    system76's customer support is exacellent, and as pointed out, your post wasn't deleted.

    Way to jump to conclusions early...

  5. #5
    Join Date
    Jun 2007
    Location
    Porirua, New Zealand
    Beans
    Hidden!
    Distro
    Ubuntu

    Re: Poor costumer service.

    weverjames: please be patient when posting questions and waiting for a reply. It sometimes takes a little while for messages to appear in the "New Posts" listing - this is explained here:
    http://ubuntuforums.org/showthread.php?t=818649
    Forum DOs and DON'Ts
    Never assume that information you find using a search engine is up-to-date.

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