Results 1 to 10 of 19

Thread: Try to report frequent desktop freeze

Hybrid View

  1. #1
    Join Date
    Apr 2011
    Location
    Santiago (Dominican Rep)
    Beans
    311
    Distro
    Ubuntu 12.04 Precise Pangolin

    Try to report frequent desktop freeze

    I have a frequent desktop freeze on my intel graphics. The corresponding wiki says I have to ssh in from another computer, but I do not have another computer available. I use CTRL+ALT+F2 to enter in CLI mode and I start ubuntu-bug. It nicely comes with the standard questions. At the end of that sequence it asks to start the browser, but that does not work. It also says you can report the problem using another computer, but the bug-identification to be used for launchpad is at least 50 characters long and it is easy to make a mistake if you write it down.

    I also tries the option to keep the crashdump and to report it later, but the crashdump is not in the /tmp directory as promised.

    So how to report that desktop freeze?
    Desktop: P-IV 3.2gHz, RAM= 1.5GB, Disk=80GB+500GB, LCD=22", Bought 2012 $90
    File Server: P-III 650mHz, RAM = 384MB, Disks 240 + 300GB, Bought 2005 $60
    File Server HP Vectra VL8i SFF, 2 cables connected: Ethernet and Power

  2. #2
    Join Date
    Mar 2006
    Location
    Williams Lake
    Beans
    Hidden!
    Distro
    Ubuntu Development Release

    Re: Try to report frequent desktop freeze

    Have you looked in /var/crash?

  3. #3
    Join Date
    Apr 2011
    Location
    Santiago (Dominican Rep)
    Beans
    311
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Try to report frequent desktop freeze

    Yes I looked there too, but nothing with the promised name and/or crash date and time.
    Desktop: P-IV 3.2gHz, RAM= 1.5GB, Disk=80GB+500GB, LCD=22", Bought 2012 $90
    File Server: P-III 650mHz, RAM = 384MB, Disks 240 + 300GB, Bought 2005 $60
    File Server HP Vectra VL8i SFF, 2 cables connected: Ethernet and Power

  4. #4
    Join Date
    Sep 2010
    Location
    Beta Testing in Canada
    Beans
    5,429
    Distro
    Ubuntu Development Release

    Re: Try to report frequent desktop freeze

    I'm just curious as to which type of graphical hardware you are using.

    Oh yes .. Intel graphics but..

    lspci


    thanks..
    This is Rolling Release
    Warnings for New Beta Testers& Helpful Terminal Commands:
    Running Trusty /devel/@ 5.120GHz32bit/ Please put [ prefix] on New Threads!

  5. #5
    Join Date
    Apr 2011
    Location
    Santiago (Dominican Rep)
    Beans
    311
    Distro
    Ubuntu 12.04 Precise Pangolin

    Re: Try to report frequent desktop freeze

    My complaint is not so much that a freeze occurs in the development version, but that there is no way to report it, if you have only one system with Ubuntu.
    OK the hardware:

    00:00.0 Host bridge: Intel Corporation 82915G/P/GV/GL/PL/910GL Memory Controller Hub (rev 04)
    00:02.0 VGA compatible controller: Intel Corporation 82915G/GV/910GL Integrated Graphics Controller (rev 04)
    00:02.1 Display controller: Intel Corporation 82915G Integrated Graphics Controller (rev 04)
    00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 (rev 03)
    00:1c.1 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2 (rev 03)
    00:1d.0 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03)
    00:1d.1 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03)
    00:1d.2 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03)
    00:1d.3 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03)
    00:1d.7 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03)
    00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d3)
    00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 03)
    00:1f.0 ISA bridge: Intel Corporation 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge (rev 03)
    00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 03)
    00:1f.2 IDE interface: Intel Corporation 82801FB/FW (ICH6/ICH6W) SATA Controller (rev 03)
    05:09.0 Multimedia controller: Philips Semiconductors SAA7130 Video Broadcast Decoder (rev 01)
    40:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5751 Gigabit Ethernet PCI Express (rev 01)

    I tried the third method to report the freeze using CTRL+ALT+F2, by writing down the complete URL, that they promised I needed to complete the bug-report and I typed that URL in the browser. That URL is not known by launchpad. That failed too, so I give up. Hopefully someone else with two computers will file that freeze. It is an old problem, since it also occurs say once a week in 12.04, but in 13.04 it seems to happen a couple of times per day.
    Last edited by BertN45; November 14th, 2012 at 09:50 PM.
    Desktop: P-IV 3.2gHz, RAM= 1.5GB, Disk=80GB+500GB, LCD=22", Bought 2012 $90
    File Server: P-III 650mHz, RAM = 384MB, Disks 240 + 300GB, Bought 2005 $60
    File Server HP Vectra VL8i SFF, 2 cables connected: Ethernet and Power

  6. #6
    Join Date
    Sep 2010
    Location
    Beta Testing in Canada
    Beans
    5,429
    Distro
    Ubuntu Development Release

    Re: Try to report frequent desktop freeze

    Here is what I was able to do. So it appears that apport is now working here from the GUI/terminal.



    https://bugs.launchpad.net/ubuntu/+s...a/+bug/1079758
    Attached Images Attached Images
    This is Rolling Release
    Warnings for New Beta Testers& Helpful Terminal Commands:
    Running Trusty /devel/@ 5.120GHz32bit/ Please put [ prefix] on New Threads!

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •