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Thread: Ubuntu One stuck on queued

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  1. #1
    Join Date
    Jan 2010
    Location
    Under the sea
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    23
    Distro
    Ubuntu Development Release

    Angry Ubuntu One stuck on queued

    I bought a song on Ubuntu One today. However after I download it, it is stuck on queued. It has been like this for a few hours. I have closed and opened rhythmbox a number of times and restarted the computer but the download is stuck on queued. I only bought one song.

  2. #2
    Join Date
    May 2009
    Beans
    2

    Re: Ubuntu One stuck on queued

    Quote Originally Posted by consindo View Post
    I bought a song on Ubuntu One today. However after I download it, it is stuck on queued. It has been like this for a few hours. I have closed and opened rhythmbox a number of times and restarted the computer but the download is stuck on queued. I only bought one song.
    Yup, me too. I got an email receipt stating that my card was charged, but whenever I go to the downloads area, it's an endless "Queued..."

    This does not inspire confidence in this store. This is the first and last time I'm buying anything from these guys. Clearly they don't have their act together one bit.

  3. #3
    Join Date
    Dec 2004
    Location
    Cheshire, UK
    Beans
    256
    Distro
    Ubuntu 10.04 Lucid Lynx

    Re: Ubuntu One stuck on queued

    At the moment the synchronisation performance of Ubuntu One (and thereby, Music Store purchases) is very slow. You can get at your store purchases using the Ubuntu One web client - that's what I've done in the last week or so.. It's a pain, for sure, so I'm really hoping that we see an improvement soon - allegedly matters should get better over the next week or so..

  4. #4
    Join Date
    Sep 2006
    Location
    Solihull/Piraeus (UK/GR)
    Beans
    421
    Distro
    Ubuntu 11.10 Oneiric Ocelot

    Re: Ubuntu One stuck on queued

    Quote Originally Posted by kevinatkins View Post
    synchronisation performance of Ubuntu One (and thereby, Music Store purchases) is very slow
    It's worse than that to be honest, it's just completely broken. At least it is for me, and has been for days now.

  5. #5
    Join Date
    Jan 2010
    Location
    Under the sea
    Beans
    23
    Distro
    Ubuntu Development Release

    Re: Ubuntu One stuck on queued

    Well the files don't appear in my cloud so where are they? I contacted the 7Digital team and they have given me a refund to my account. I suppose this means my credit card because since when did Ubuntu One hold money?

  6. #6
    Join Date
    Jan 2008
    Beans
    17

    Re: Ubuntu One stuck on queued

    Same for me, stuck on queued. Took me ages and many attempts to buy the album in the first place via paypal. Just kept locking up. After many attempts I finally got to pay for the album, and now just queued.

    This bug became apparent quite some time ago judging by the posts. I think the music store was opened way too early, especially when you are dealing with people's hard earned money.

    Not very good people.

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