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I'm having trouble reading DVDs from a SATAII DVD-RAM drive. See lshw output below.


$ sudo lshw -C disk
*-cdrom
description: DVD-RAM writer
product: CDDVDW...

Normally, I would venture to say that this is due to the fact that when you buy a computer for a "small business" you get "domestic" tech support. Whereas if you buy one for home or home-office use,...