Don't see anything in your alsa-info. Try step one on this page:
https://help.ubuntu.com/community/SoundTroubleshootingProcedure
Type: Posts; User: lidex; Keyword(s):
Don't see anything in your alsa-info. Try step one on this page:
https://help.ubuntu.com/community/SoundTroubleshootingProcedure
Sorry for your distress. Can you provide more info. Run this command in a terminal:
wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh
Choose the upload option...