Printer Issues

Hey everybody! :)

I have an HP Photosmart C4580 All-In-One printer. I'm trying to scan a document, but I'm getting some sort of error (attached screenshot). I've installed HPLIP 3.12.6 version.

Have you tried using the default scan application that comes with Ubuntu, simple scan?

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Originally Posted by LADmaticCA

Have you tried using the default scan application that comes with Ubuntu, simple scan?

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Nope, have not tried that. Didn't even know about that. I will try to look for that.

been using for years works great imho

It does the job for me. I'm wondering why I'm getting that error though. Kind of sucks that I have to use another application when my printer should be able to do it's all-in-one functions.

Quote:

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Originally Posted by Shadius

It does the job for me. I'm wondering why I'm getting that error though. Kind of sucks that I have to use another application when my printer should be able to do it's all-in-one functions.

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When I get errors I write them down and type them in exactly the way the OS gives me the message. Sometimes Google has the problem and the solution.

Try typing in the exact error message into Google and see what happens.

HP helped me yesterday on the phone maybe they can aid you as well-
HP's number for support is: 1-800-474-6836

I've had success with it....give it a go-

Best of luck to you

Quote:

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Originally Posted by UltimateCat

When I get errors I write them down and type them in exactly the way the OS gives me the message. Sometimes Google has the problem and the solution.

Try typing in the exact error message into Google and see what happens.

HP helped me yesterday on the phone maybe they can aid you as well-
HP's number for support is: 1-800-474-6836

I've had success with it....give it a go-

Best of luck to you

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HP provides support for Ubuntu users? :o