Ubuntu Forums - System76 Support http://ubuntuforums.org Support for System76 Ubuntu Laptops and Desktops. en Fri, 27 Nov 2009 01:12:37 GMT vBulletin 60 http://ubuntuforums.org/images/misc/rss.jpg Ubuntu Forums - System76 Support http://ubuntuforums.org <![CDATA[[ubuntu netbook remix] regular 9.10 on starling rather than netbook remix?]]> http://ubuntuforums.org/showthread.php?t=1338738&goto=newpost Fri, 27 Nov 2009 00:29:15 GMT is it possible to load one of the normal flavors of ubuntu on a starling or are you locked in to the net book remix? Steve is it possible to load one of the normal flavors of ubuntu on a starling or are you locked in to the net book remix?

Steve ]]> System76 Support eredhil http://ubuntuforums.org/showthread.php?t=1338738 <![CDATA[[ubuntu] Ubuntu stickers in South Africa?]]> http://ubuntuforums.org/showthread.php?t=1338622&goto=newpost Thu, 26 Nov 2009 21:50:08 GMT Hi,

Do you ship the stickers to South Africa? And if so...how can I obtain it?
I looked on the System76 site, but I couldn't find a SA address....
Thnx:) ]]> System76 Support danill2008 http://ubuntuforums.org/showthread.php?t=1338622 <![CDATA[[ubuntu] Kudos to System76 support]]> http://ubuntuforums.org/showthread.php?t=1338517&goto=newpost Thu, 26 Nov 2009 19:09:41 GMT I've been meaning to post this for weeks, and System76's Black Friday sale brought it back to mind. I wanted to point out the great support I got from System76 last month. I had a possible hardware issue, and because I had an imminent Iraq deployment they squeezed me in and fixed the issue very, very quickly.

It was great working with a crew that was helpful, knowledgeable, and really were proud of their products and their service. I have no regrets buying from System76. Thanks, guys! ]]> System76 Support andrewdied http://ubuntuforums.org/showthread.php?t=1338517 <![CDATA[[ubuntu] Starling battery won't charge]]> http://ubuntuforums.org/showthread.php?t=1338510&goto=newpost Thu, 26 Nov 2009 19:03:58 GMT Hi, about a day ago, my Starling battery appeared to have stopped charging. When I moved my mouse over the power thing on the panel it would say

'computer is running on AC power/ Laptop battery charging (16.2%)/ Battery charge time is currently unknown'

It then said that for hours. Actually I noticed that it changed very slightly over the course of the day--it seemed to be charging extremely slowly. Like, about a percent an hour. I tried disconnecting them and letting everything cool, which didn't help, and I tried letting the battery run until it shut off, which also didn't help--so now the battery is at 0.0%. Any idea what I should do? ]]> System76 Support xJimx http://ubuntuforums.org/showthread.php?t=1338510 <![CDATA[[ubuntu netbook remix] [Starling] Unable to obtain ip address 9.04]]> http://ubuntuforums.org/showthread.php?t=1338477&goto=newpost Thu, 26 Nov 2009 18:26:45 GMT I'm at my dad's for thanksgiving, and Since my arrival I've been unable to obtain a ip address while trying to connect to his encrypted network. In addition I had the same issue at my mom's the night before. At home, my wireless was running fine before I left.

I'm running Wicd 2.0.
Helppp :( ]]> System76 Support danesnick http://ubuntuforums.org/showthread.php?t=1338477 <![CDATA[[SOLVED] Pagolin Performance and Gentoo]]> http://ubuntuforums.org/showthread.php?t=1338106&goto=newpost Thu, 26 Nov 2009 09:42:58 GMT Hi

I just received my Pagolin Performance and have installed Gentoo on it. Mostly went off without a hitch, but I can't seem to figure out what the webcam is - lspci doesn't list anything obviously webcammy, so I'm at a loss which drivers to install...

Does anyone know the make and model of the webcams in the Pagolin Performance?

Thanks!
-Mala

lspci:
Code:
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 IDE interface: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
00:1f.5 IDE interface: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller (rev 03)
01:00.0 VGA compatible controller: nVidia Corporation Device 06ec (rev a1)
02:00.0 Network controller: Intel Corporation Device 4235
06:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
07:00.0 System peripheral: JMicron Technologies, Inc. Device 2382
07:00.2 SD Host controller: JMicron Technologies, Inc. Device 2381
07:00.3 System peripheral: JMicron Technologies, Inc. Device 2383
lsusb:
Code:
Bus 002 Device 002: ID 5986:0300 Acer, Inc
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 147e:2016 Upek Biometric Touchchip/Touchstrip Fingerprint Sensor
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
]]> System76 Support malachias http://ubuntuforums.org/showthread.php?t=1338106 <![CDATA[[ubuntu netbook remix] ION based netbook?]]> http://ubuntuforums.org/showthread.php?t=1337800&goto=newpost Thu, 26 Nov 2009 00:51:23 GMT Are there any plans to offer a netbook with nvidia graphics and a higher resolution screen? Thanks. Are there any plans to offer a netbook with nvidia graphics and a higher resolution screen?

Thanks. ]]> System76 Support HeissFuss http://ubuntuforums.org/showthread.php?t=1337800 <![CDATA[[ubuntu] Planet76 Repository Question]]> http://ubuntuforums.org/showthread.php?t=1337541&goto=newpost Wed, 25 Nov 2009 20:32:01 GMT While installing 9.10 I ran the following command (based on system76 support feedback from a previous install of 9.04) sudo wget http://www.planet76.com/sources.list.d/system76.list -O /etc/apt/sources.list.d/system76.list which made a subdirectory in /etc/apt/ called sources.list.d that is... While installing 9.10 I ran the following command (based on system76 support feedback from a previous install of 9.04)

sudo wget http://www.planet76.com/sources.list.d/system76.list -O /etc/apt/sources.list.d/system76.list

which made a subdirectory in /etc/apt/ called sources.list.d that is empty except (including hidden files) for a single text file containing nothing appearing useful/necessary (no config settings, drivers info, etc).

What is this for? Should I erase this subdirectory and just add the planet76 repository to sources.list? It is currently not listed there.

9.10 + Gnome
Serval laptop

Thanks!

- Chris ]]> System76 Support gruntlips_ http://ubuntuforums.org/showthread.php?t=1337541 <![CDATA[[SOLVED] Black friday sale!]]> http://ubuntuforums.org/showthread.php?t=1337404&goto=newpost Wed, 25 Nov 2009 18:23:08 GMT *You asked for it. You got it.* *$30 Off Wildebeest Performance Wild Dog Performance Lemur UltraThin Serval Professional $60 Off You asked for it. You got it.


$30 Off
Wildebeest Performance
Wild Dog Performance
Lemur UltraThin
Serval Professional

$60 Off
Darter Ultra
Pangolin Performance

$90 Off
Leopard Extreme


SALE ENDS MONDAY ]]> System76 Support thomasaaron http://ubuntuforums.org/showthread.php?t=1337404 <![CDATA[[other] Dmesg for System76 laptops]]> http://ubuntuforums.org/showthread.php?t=1337158&goto=newpost Wed, 25 Nov 2009 13:50:38 GMT Anyone who owns a System76 laptop, can you please post your dmesg here. I asked thomasaaron a few days ago but he never responded. I would like to purchase one of these laptops but I also want to boot one of the BSDs on it and I'd like to see what is compatible and what is not before purchasing.

Thanks! ]]> System76 Support topher80 http://ubuntuforums.org/showthread.php?t=1337158 <![CDATA[[ubuntu] Starling Wireless Card]]> http://ubuntuforums.org/showthread.php?t=1337088&goto=newpost Wed, 25 Nov 2009 11:27:23 GMT What wireless card is the Starling currently shipping with? Thanks! What wireless card is the Starling currently shipping with?

Thanks! ]]> System76 Support MRife http://ubuntuforums.org/showthread.php?t=1337088 <![CDATA[[other_os] Windows Drivers]]> http://ubuntuforums.org/showthread.php?t=1336298&goto=newpost Tue, 24 Nov 2009 17:05:53 GMT I need to use the Ethernet port on the Windows partition of my Pangolin to set up internet at my new apartment. Two years ago, when I first had Windows driver issues, I was linked to the site of the manufacturer (asimobile.com), which had the driver for my model. Problem is, the driver links... I need to use the Ethernet port on the Windows partition of my Pangolin to set up internet at my new apartment. Two years ago, when I first had Windows driver issues, I was linked to the site of the manufacturer (asimobile.com), which had the driver for my model.

Problem is, the driver links on that site no longer work. They actually don't exist. It just says 'Click here', and its not even a link.

Is there any other place to get Windows Ethernet drivers? My only other option is to go to a Barnes and Noble for the free internet, download the User Agent Switcher plugin for Firefox, and hope it tricks the AT&T activation pages so I can activate it from Ubuntu :).

The Pangolin is one of the old Values panv2 or 3 - I bought it in December 2006. Whatever the Value model was back then, is what I have. I'm not entirely sure, but I can check later today. ]]> System76 Support KoRnholio http://ubuntuforums.org/showthread.php?t=1336298 <![CDATA[[ubuntu] Anyone installed Evolution 2.28.1 on Ubuntu 9.04?]]> http://ubuntuforums.org/showthread.php?t=1336291&goto=newpost Tue, 24 Nov 2009 16:53:41 GMT Hi Everyone,

I'm holding onto Ubuntu 9.04 for now, but in the meantime I'd like to upgrade Evolution to 2.28.1 which Ubuntu 9.04 came with 2.26.1. One of the main reasons for upgrading is the latest version of Evolution supports All Day events on the calendar which has been preventing me from importing my calendars into Evolution since I always setup birthdays, anniversaries, etc as such.

Anyway, this is the only post with someone trying to install Evolution 2.28.1 on Ubuntu 9.04, and it wasn't a success. Has anyone else tried it? I haven't tried yet on my system, but given Novell nor Gnome offer a DEB file it'll need to be installed from source. Not a biggie, but it looks like there may be some problems.

Just thought I'd ask before embarking on what will probably become a frustrating venture.

Also I don't know if this matters, but I'm running a PanP5 system with the stock version of Ubuntu 9.04 that shipped from System76 with all updates.

Thanks,

Sam ]]> System76 Support samalex http://ubuntuforums.org/showthread.php?t=1336291 <![CDATA[[SOLVED] Some fixes for Meerkat Ion running Karmic.]]> http://ubuntuforums.org/showthread.php?t=1335841&goto=newpost Tue, 24 Nov 2009 03:20:27 GMT I recently bought a Meerkat Ion. I have found solutions to three problems that were hard for me to find, so here are the solutions:

1. Unable to play video at 1080p out of the box. Specifically, Matroska files with h.264 video compression. Here's how to fix that.

Add "ppa:nvidia-vdpau/ppa" to your repositories in Software Sources. It will poof up to "http://ppa.launchpad.net/nvidia-vdpau/ppa/ubuntu karmic main" after you add it. Reload when it asks.

Add the package "nvidia-190-modaliases". This will make it possible for Karmic to detect the Nvidia 9400M architecture.

Go into Hardware Drivers and activate the 190 driver.

Install mplayer, smplayer, x264, xine-ui, etc. Then go into the Preferences of each player and select VDPAU as the output driver.

For more information, read https://launchpad.net/~nvidia-vdpau/+archive/ppa Make sure you check out the hdr-wallpapers package. There are some really beautiful images.


2. No HDMI audio output.

I experienced this problem when the Meerkat Ion first arrived. Then I reinstalled Karmic and the problem occurred again. I think this is an issue with Karmic muting the IEC958 channels.

Run "alsamixer" from the terminal. Scroll to the right until you see the three IEC958 channels. Press "m" to unmute them. Sound should work immediately.


3. Problems with SDLMAME/GMAMEUI.

I've had a very annoying problem with SDLMAME having crappy audio and then crashing my system when I exit by pressing the ESC key.

Install the package libsdl1.2debian-pulseaudio. This will uninstall the package libsdl1.2debian-alsa, but it completely fixed the problem.


The System76 driver did not work out of the box, but that may be because the BIOS is not properly installed. System76 support is helping me with that.

I bought the Meerkat Ion originally to be an HTPC. It has the Nvidia Ion (9400M) chipset with HDMI output and 7.1 audio, so there was no reason why it couldn't be. Since I got the video working correctly, I've been able to play all my 1080p files quite well with one of the CPU's running at only about 20%. I'm not sure why they put a fan in there. The Atom 330 processor should not need a fan and the Nvidia Ion contains the 9400M chipset which is designed to only need a heatsink. But the computer is built like a tank, it's small, and looks good with the rest of my black TV components.

I added an Adesso Wireless Mini Trackball Keyboard which I highly recommend. I have the TV in my bedroom and I sit on the bed with the keyboard in my lap, and I can watch movies, surf the web, etc. I also have two 1TB hard drives attached to it via USB with my movies and music. So far it's doing what I want.

I hope this helps. ]]> System76 Support Makurosu http://ubuntuforums.org/showthread.php?t=1335841 <![CDATA[[ubuntu netbook remix] Issue with Starling]]> http://ubuntuforums.org/showthread.php?t=1335838&goto=newpost Tue, 24 Nov 2009 03:17:31 GMT First, let me start by saying I'm completely new to Linux and not a developer of any kind. Here has been my issue so far.

I received my Starling today and it was great for a few hours until..... I clicked the magic update button and (unfortunately) updated to Karmic Koala. After the install, my WiFi was gone and the WiFi LED indicator was off. I immediately came here and saw that was a big mistake as 9.10 is causing issues with the Starling and WiFi. Reinstalled 9.04 by following the instructions here. http://knowledge76.com/index.php/Restoring_Your_Netbook

WiFi was back up and running until I applied the 2.4.0 system drivers. Once that happened I lost wifi again... LED is off again too.

Any suggestions? Downgrade to System76 driver version 2.3.9 or 2.3.7? Can I do that just by bringing them over in a flash drive? Reinstall Ubuntu 9.04 (again) and not install any Starling drivers until further notice??

Any help I can get would be much appreciated!! Thank you. ]]> System76 Support bdkraem http://ubuntuforums.org/showthread.php?t=1335838