Hanns-G HW223D DVI Has stopped working

[_Phineas_]

:( The DVI on my moniter has stopped working it's been like this for month's now and ive tried it on 2 computer's 4 video card's and 2 DVI Cable's. It hasn't been moved around except once to a new desk so I know it's not damaged. Unfortuneately Hanns-G's website suck's and I was unable to locate a Tech support number.
Any help would be appreciated thank's

Phineas,

[Aquinus]

I found it. I have a HannsG 28" display that uses VGA and HDMI and EDID/DDC stopped giving any of my systems it's information. So it rendered HDMI and DVI (Via DVI-to-HDMI) to stop working and display information to stop being sent via VGA. I think it is a glitch with HannsG firmware on the display.

I attempted using it on 4 video cards, Mobility Radeon HD 3650, Radeon x300 SE, Geforce 8600 GTS, and Radeon HD 4850. No luck over any of them. It is the display. I would make sure that DDC is enabled on your display first. For some weird reason HannsG gives you the option to disable DDC, in my case it didn't want to come back.

Their support information:

In the event where you require customer service please contact :
888-842-6674, Mon - Fri 7 am - 6 pm PST / PDT.
Email: webservice_us@hannsg.com
Web: http://usservice.hannsg.net/

Our contact information is as follows:

Hannspree North America
14450 Myford Road
Suite 100
Irvine, CA 92606
Office: 714 727 2727
Fax: 714 727 2728
Customer Service: 888 842 6674

[Aquinus]

I found it. I have a HannsG 28" display that uses VGA and HDMI and EDID/DDC stopped giving any of my systems it's information. So it rendered HDMI and DVI (Via DVI-to-HDMI) to stop working and display information to stop being sent via VGA. I think it is a glitch with HannsG firmware on the display.

I attempted using it on 4 video cards, Mobility Radeon HD 3650, Radeon x300 SE, Geforce 8600 GTS, and Radeon HD 4850. No luck over any of them. It is the display. I would make sure that DDC is enabled on your display first. For some weird reason HannsG gives you the option to disable DDC, in my case it didn't want to come back.

Their support information:

They replaced my display, at my expense for shipping to their repair center in California. I was disappointed as they don't keep notes on what they fix on your display. I emailed them and they said that they don't have this information in the notes for my display. They will fix your display but they won't tell you what was wrong. :(