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View Full Version : The human usable PC and a new brand of Linux users


blueturtl
November 26th, 2005, 06:50 AM
I study computing at a local university, but I'm also an all around geek and I've been doing a lot of thinking when it comes to Linux. What I'm getting at is the essence of Linux. A while ago I was still a Windows user and I hated it, because every new version of it required me to focus more on the computer and less on actually using it. This came in the form of endless updating, cleaning up and general maintanence which Windows requires plenty of. It was a headache and I was generally stressed when at my computer, not because I couldn't use it, but because I felt I didn't really want to anymore.

My model of thought for long was that computers were hard to use, but that it was people's fault that they couldn't manage. After all you've got to spend time learning something to be able to use it, right? Well, I've turned a new leaf and I've come to understand what powerusers like me and many others often fail to, which is that the PC is not a common appliance, although the major audience clearly treats it as one. They buy one because of the things they can do with it, not because they want to play with it. People will tolerate a lot of difficulty and troubles because there simply is no other way to accomplish things! If there was an easy way to browse the web, send email and write documents a lot of people would replace their PCs with it!

Now you think, what on earth does this actually have to do with Linux?! Well I'll tell you because I realize Ubuntu and some other Linux projects are actually nearing a new borderline - which is the creation of a user-friendly computer! I base this on my own reasons for moving to Linux: ease-of-use, stability, aesthetics. I know a lot of you think it would be crazy to go tell people, Linux is easier than Windows, after all Linux is the OS for the tinkerers, the people who want to fiddle! With Ubuntu I find this is no longer true. I think Ubuntu does a very good job at making a usable desktop available without much work. Every new version improves the out-of-the-box experience.

Some of you may argue that this is the wrong direction, that making things easy will hurt the usability, the flexibility, or the power of Linux. I don't agree. How many of you think Ubuntu has sacrifised power in face of ease-of-use? I don't. Ubuntu like any Linux distro holds awesome power and customizability and yet, out-of-the box is actually a lot friendlier to the unknowing user than Windows will ever be! I teach some older folk to use their computers and often times I find myself thinking "this would be so much simpler to explain, to show in Ubuntu". When I get asked questions about "why can't things be simple, like this or this or this?" I often get speechless. I understand the question completely, but there is no clear answer to give the poor Windows-user.

Not everything propriatory is bad. I mean Apple's goal has been a usable computer all along. Some day, when choosing my home appliances I'd pick an Apple over a PC. Why? Despite not being open, Apple makes things possible that people want. They do it in style, and their focus is task-oriented computing as opposed to Microsoft's application/technology oriented design. They make a better end product. I know their hardware isn't as customizable as PCs, but this is exactly what makes PC a design for the geeks and the minority. PCs should never have become the standard for the homes, because the fact is that people want simple integrated systems. Windows attempts the emulation of the Mac design on an architechture that was meant for open and customizable systems and this is why it will ultimately fail. It might take a long long time, but it will happen.

Where is Linux in all this? Linux will be the system powering those simple appliances we want that will in the end make computing easier. Linux will be the system run on PCs (after all, not everyone wants an easy integrated system like Apple's). Linux makes it possible to offer easy to use and functional computers to those who can't afford Apple tech.

I urge you to point things out or comment. It's often easier to think with other people pointing out the obvious flaws. ;)

p.s. I am totally aware of Microsoft's market dominance.

Kvark
November 26th, 2005, 09:43 AM
Reading your post I think what you want is a gaming console that is specialized in office work and web surfing instead of in games.

I really like the x86 PC platform for one reason though. The same software works on all PCs regarldess of if it's an AMD or Intel and if you need a better soundcard or a printer, joypad or any other extra hardware you can get it from any manufacturer. With consoles you can't use a PS game, controller or soundcard with an xbox.


But in general I think you are on the right track. People usually want to use a computer, not pet it. Ubuntu isn't perfect but at least it requires less petting and is much easier to use then Windows.

uberlinux
November 26th, 2005, 02:01 PM
all it needs now is to borrow the SuSE installer and control center!

trash
November 26th, 2005, 02:19 PM
I recently installed Ubuntu on a laptop, setup a table and did a demo at a local conference for non-profit local org's. Without a doubt 70% of the attendees AVOIDED my table, an aquantance said she did too until she recognized me and came to say hello, she proceeded to tell me that she avoided my table ONLY because she saw a computer and assumed it was running windows!
I do installations for older people and give basic courses to get them up and running... so far 100% of my clients find Ubuntu less stressful to use once shown how... i always do dual install and give tours/training in both OS's, Ubuntu wins it hands down(for older, new computer users).

jc87
November 26th, 2005, 02:26 PM
I agree with your article , but there are some questions that need be solved first :

1)Open formats and compatibilities , is very hard to explain someone else the advantages of using gnu/linux , if sometimes you have problems opening activex sites , modifying m$ office documents , making a win-modem work , installing a game , etc... i know that the blamme for this problems is M$ monopoly unethical tactics , and gnu/linux poor penetration in the desktop market , but will average joe give a **** about that?

2)Learning curve , i personally think gnu/linux much more easy to use in a lot of ways , and for a noob , stuff like security will be a extra-bonus , but unfortunally many people grow up using windows , and seem they used it for so long they think is very easy , and that anything else is hard , so until they start using it at work , school , etc... will be very hard to convince thoose people to change.

Unless someone blows up Redmond , gnu/linux in my opinion , will only be "fully ready" to Desktop in more 3 to 5 years , but see the bright side , in 10 years we will present two warehouses of evidences against M$ in court , visit Bill in jail and say : Who is the communist now?

aysiu
November 26th, 2005, 02:46 PM
Ubuntu like any Linux distro holds awesome power and customizability and yet, out-of-the box is actually a lot friendlier to the unknowing user than Windows will ever be! I believe this is why Ubuntu has become so popular. It is very close to the best of both worlds. Some veterans do not like Mepis or Linspire because they seem to convoluted and point-and-click--not easily flexible enough. Some newbies do not like Gentoo or Slackware because they don't seem "user friendly" enough.

Ubuntu, as you stated, seems to strike a happy medium. It is easily customizable (for easier than Macs--some people who know all the .plists and such may know how to do hacks on Mac OS X, but I find editing the configuration files in Ubuntu far simpler and easier to manage) but also easy enough to use (and simple--one application per task, no root user).

mistergq
November 26th, 2005, 03:05 PM
I am by no means a computer novice on Windows, but I am also not a computer expert...just efficient. I was talked into install this on my laptop that is about a year old. Install was painless. And so far, I feel like there is really no difference between windows and linux...other than my system boots real fast! I am loving it! :D

bwog
November 26th, 2005, 04:59 PM
I was surprised about the part in which you say that you learn first time users Windows instead of Ubuntu. Perhaps there is a good reason that you cant change that?

(Some replies expressed a similar thought)

public_void
November 26th, 2005, 05:27 PM
It is a shame the way the market it is with Microsoft's dominants. I can't see it changing soon, but we can always hope.

I really do think Linux is a powerful, yet underrated OS by the average computer user in general. At first I wasn't sure what to expect when installing Ubuntu, I thought it would be hard, and I'd have to work at it. But Ubuntu has proved me wrong, and has turned my view of computing on its head. When I look at the Microsoft ways its makes me laugh. I see Ubuntu (and Linux) users as enlightened, shown another way of computing that is easy yet powerful. I wasn't sure of how software would be with Ubuntu, I knew there where many programs, but it just amazed me at the programs that you can get. You want a program, its there, and the program themselves either give you the options you want and need or give you loads of options to use the program how you want.

I'm am a Linux convert, but I still have to have ties with the Microsoft way.

blueturtl
November 27th, 2005, 04:49 AM
Reading your post I think what you want is a gaming console that is specialized in office work and web surfing instead of in games.

I really like the x86 PC platform for one reason though. The same software works on all PCs regarldess of if it's an AMD or Intel and if you need a better soundcard or a printer, joypad or any other extra hardware you can get it from any manufacturer. With consoles you can't use a PS game, controller or soundcard with an xbox.

Actually, I would like to have a console, a writer/spreadsheeter, an emailer, and web terminal. This is because a system designed for a single task will often beat a multipurpose system in that particular task. Of course the very power of the PC lies in the fact it can do multiple things, but in the end I very much find myself sympathising for people who own consoles for instance. A lot less hassle than playing on the computer, which pretty much proves my point. I'm not saying the PC is a failure though, it just needs to get more integrated. More open.

I agree with your article , but there are some questions that need be solved first :

1)Open formats and compatibilities , is very hard to explain someone else the advantages of using gnu/linux , if sometimes you have problems opening activex sites , modifying m$ office documents , making a win-modem work , installing a game , etc... i know that the blamme for this problems is M$ monopoly unethical tactics , and gnu/linux poor penetration in the desktop market , but will average joe give a **** about that?

No they won't. They will want a system that let's them do what they want. This is why especially in the PC market we should have open standards. Unfortunately since we don't, the market leader gets to dictate what is standard, and that has lead to this mess of incompatibility. Think about it for a while though, didn't the web become big exactly because it was based on openness? The idea that anyone anywhere with any hardware/software would be able to use it? We ought to be thankfull Microsoft does not own the web. Getting back to the point though: there need be a critical mass of Linux users for open standards to become widely accepted. So far though I find, that if I send someone using Word an OpenOffice document they will complain at first, but when I tell them they can get OpenOffice for free, and I'd have to pay to get MS Office, they quit complaining.

2)Learning curve , i personally think gnu/linux much more easy to use in a lot of ways , and for a noob , stuff like security will be a extra-bonus , but unfortunally many people grow up using windows , and seem they used it for so long they think is very easy , and that anything else is hard , so until they start using it at work , school , etc... will be very hard to convince thoose people to change.

It requires an open mind. I know, but I resently told my brother who uses Windows XP (and reinstalled it a while ago) he should try Ubuntu. Unlike I suspected he didn't ask a single question about wether or not it might be difficult to use, he simply asked me if he can use it for all his tasks. I'm going to give him base training and help him when ever problems arise after we get Ubuntu installed. I think the best way to lure people in is show them what you've got. If they're impressed with what they see they usually just pop the "what about viruses and firewalls and stuff?" to which I usually just reply "Don't know them, don't need them" ;)

I was surprised about the part in which you say that you learn first time users Windows instead of Ubuntu. Perhaps there is a good reason that you cant change that?

This is actually because Windows is what most people will have preinstalled. I'm not yet knowledgeable enough or certain enough to talk people into switching right away because often times if they own specialized (read Windows only) hardware or use Messenger or things like that I don't want to force them to a system that disables some of the functionality they currently have. If a user has no spesific ties to Windows I'm more than glad to recommend either Apple or Linux to them depending on their hardware.

It is a shame the way the market it is with Microsoft's dominants. I can't see it changing soon, but we can always hope.

Ultimately the change will happen. In educational and other organizations the importance of open information exchange outweights the latest 10 000+ new features in Microsoft's products.