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View Full Version : Windows Live Messenger loads, but doesn't show on screen

Tuxoid
September 29th, 2008, 03:51 AM
I am currently having an issue with Windows Live Messenger on XP. For quite some time now, it will load it's process when clicked (as shown by the task monitor), but it does not load it's actually window to sign in with. I have attempted complete re-installs of the entire Windows Live service, and oddly, it seems to randomly stop and start working. When it starts working again, it doesn't appear to be caused from my troubleshooting, it's as if starts working one day, and it's broken again tomorrow.

-Virus scans are being run frequently under avast
-spyware scans are being run frequently with Spybot S&D
-I have attempted to roll-back the registry using registry files generated by CCleaner.

Finally, out of pure desperation, I decided to make a log of the running processes using HijackThis. I'm hoping this contains the answer:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:43:41 PM, on 26/09/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Boot mode: Normal



Running processes:

H:\WINDOWS\System32\smss.exe

H:\WINDOWS\system32\winlogon.exe

H:\WINDOWS\system32\services.exe

H:\WINDOWS\system32\lsass.exe

H:\WINDOWS\system32\svchost.exe

H:\Program Files\PC Tools Firewall Plus\FWService.exe

H:\WINDOWS\System32\svchost.exe

H:\WINDOWS\system32\svchost.exe

H:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

H:\Program Files\Alwil Software\Avast4\ashServ.exe

H:\WINDOWS\system32\spoolsv.exe

H:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

H:\WINDOWS\system32\nvsvc32.exe

H:\Program Files\Rogers\SelfHealing\RogersSelfHelpService.exe

H:\Program Files\Rogers\Update Manager\RogersUpdateManager.exe

H:\Program Files\Speedy Mule\Peers\UpdateSrv.exe

H:\Program Files\Spyware Terminator\sp_rsser.exe

H:\Program Files\Speedy Mule\Peers\PeerManager.exe

H:\WINDOWS\system32\svchost.exe

H:\Program Files\Viewpoint\Common\ViewpointService.exe

H:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

H:\Program Files\Alwil Software\Avast4\ashWebSv.exe

H:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

H:\Program Files\Windows Live\installer\WLSetupSvc.exe

H:\WINDOWS\system32\winlogon.exe

H:\Program Files\Citrix\GoToAssist\514\G2AProcessFactory.exe

H:\WINDOWS\Explorer.EXE

H:\WINDOWS\stsystra.exe

H:\WINDOWS\system32\RUNDLL32.EXE

H:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

H:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4 .exe

H:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

H:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe

H:\WINDOWS\System32\DLA\DLACTRLW.EXE

H:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

H:\Program Files\Rogers\SelfHealing\shs.exe

H:\Program Files\Nexus Radio\Nexus Radio.exe

H:\WINDOWS\VM305_STI.EXE

H:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe

H:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe

H:\Program Files\Kiwee Toolbar2\2.7.161\kwtbaim.exe

H:\Program Files\Search Settings\SearchSettings.exe

H:\Program Files\Common Files\Real\Update_OB\realsched.exe

H:\WINDOWS\system32\ctfmon.exe

H:\Program Files\Magic Notes\Sticky32.exe

H:\Program Files\STRAYK\strayk.exe

H:\Program Files\SanDisk\Common\Bin\WinCinemaMgr.exe

H:\Program Files\Corkboard\CORK.EXE

H:\Program Files\Trend Micro\HijackThis\HijackThis.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://ca.search.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: (no name) - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - (no file)

R3 - URLSearchHook: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - H:\Program Files\Search Settings\kb127\SearchSettings.dll

O2 - BHO: IE7Pro - {00011268-E188-40DF-A514-835FCD78B1BF} - H:\Program Files\IEPro\iepro.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - H:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - H:\Program Files\AskBarDis\bar\bin\askBar.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - H:\Program Files\rpbrowserrecordplugin.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - H:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - H:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - H:\Program Files\Kiwee Toolbar2\2.7.161\KiweeIEToolbar.dll

O2 - BHO: Foxit Toolbar - {73c7d5b0-7b03-444a-84c7-ce1ba03b5573} - H:\Program Files\Foxit\tbFoxi.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - H:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - H:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - H:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - h:\program files\google\googletoolbar2.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - H:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - H:\Program Files\Windows Live Toolbar\msntb.dll

O2 - BHO: eBay - {CD9B7762-DFBC-42B1-BB30-02A78287B456} - H:\PROGRA~1\Pricepirates\Pricepirates\IEButtonEbay Interface.dll

O2 - BHO: SearchSettings Class - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - H:\Program Files\Search Settings\kb127\SearchSettings.dll

O2 - BHO: Preispirates 3 - {E9E027BF-C3F3-4022-8F6B-8F6D39A59684} - H:\PROGRA~1\Pricepirates\Pricepirates\IEButtonPPIn terface.dll

O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - H:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - h:\program files\google\googletoolbar2.dll

O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - H:\Program Files\Copernic Agent\CopernicAgentExt.dll

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - H:\Program Files\AskBarDis\bar\bin\askBar.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - H:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - H:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll

O3 - Toolbar: (no name) - {855F3B16-6D32-4fe6-8A56-BBB695989046} - (no file)

O3 - Toolbar: (no name) - {ED0E8CA5-42FB-4B18-997B-769E0408E79D} - (no file)

O3 - Toolbar: Foxit Toolbar - {73c7d5b0-7b03-444a-84c7-ce1ba03b5573} - H:\Program Files\Foxit\tbFoxi.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - H:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - H:\Program Files\Kiwee Toolbar2\2.7.161\KiweeIEToolbar.dll

O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE H:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE H:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [avast!] H:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [Ink Monitor] H:\Program Files\EPSON\Ink Monitor\InkMonitor.exe

O4 - HKLM\..\Run: [FinePrint Dispatcher v4] "H:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4 .exe" /source=HKLM

O4 - HKLM\..\Run: [SunJavaUpdateSched] "H:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [00PCTFW] "H:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s

O4 - HKLM\..\Run: [DLA] H:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [ISUSPM Startup] H:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [ISUSScheduler] "H:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [Rogers SHS] H:\Program Files\Rogers\SelfHealing\shs.exe

O4 - HKLM\..\Run: [Nexus Radio] H:\Program Files\Nexus Radio\Nexus Radio.exe -0

O4 - HKLM\..\Run: [BigDog305] H:\WINDOWS\VM305_STI.EXE VIMICRO USB PC Camera (ZC0305)

O4 - HKLM\..\Run: [SansaDispatch] H:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe

O4 - HKLM\..\Run: [SpywareTerminator] "H:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"

O4 - HKLM\..\Run: [KiweeHook] "H:\Program Files\Kiwee Toolbar2\2.7.161\kwtbaim.exe"

O4 - HKLM\..\Run: [QuickTime Task] "H:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [SearchSettings] H:\Program Files\Search Settings\SearchSettings.exe

O4 - HKLM\..\Run: [TkBellExe] "H:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [ctfmon.exe] H:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Magic Notes] "H:\Program Files\Magic Notes\Sticky32.exe"

O4 - HKCU\..\Run: [strayk] H:\Program Files\STRAYK\strayk.exe -s

O4 - HKCU\..\Run: [MsnMsgr] "H:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [MSMSGS] "H:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-21-1214440339-1417001333-725345543-1005\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\ctfmon.exe (User 'Michael')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Startup: MyCorkboard.lnk = H:\Program Files\Corkboard\CORK.EXE

O4 - Global Startup: WinCinema Manager.lnk = H:\Program Files\SanDisk\Common\Bin\WinCinemaMgr.exe

O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = H:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV0 2.EXE

O8 - Extra context menu item: Add to Evernote - res://H:\Program Files\Evernote\Evernote3\enbar.dll/2000

O8 - Extra context menu item: eBay - Home Page - H:\Program Files\Pricepirates\Pricepirates\SearchEbay.htm

O8 - Extra context menu item: eBay - My eBay - H:\Program Files\Pricepirates\Pricepirates\SearchEbaymein.htm

O8 - Extra context menu item: eBay - Powersearch - H:\Program Files\Pricepirates\Pricepirates\SearchEbaypower.ht m

O8 - Extra context menu item: eBay - Start Search - H:\Program Files\Pricepirates\Pricepirates\SearchEbay.htm

O8 - Extra context menu item: Google - Search - H:\Program Files\Pricepirates\Pricepirates\SearchGoogle.htm

O8 - Extra context menu item: Google - Start Search - H:\Program Files\Pricepirates\Pricepirates\SearchGoogle.htm

O9 - Extra button: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - H:\Program Files\IEPro\iepro.dll

O9 - Extra 'Tools' menuitem: IE7Pro Grab and Drag - {000002a3-84fe-43f1-b958-f2c3ca804f1a} - H:\Program Files\IEPro\iepro.dll

O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - H:\Program Files\IEPro\iepro.dll

O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - H:\Program Files\IEPro\iepro.dll

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - H:\PROGRA~1\COPERN~1\COPERN~1.EXE

O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - H:\PROGRA~1\COPERN~1\COPERN~1.EXE

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - H:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - H:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - H:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll

O9 - Extra button: Pricepirates 4 - {350F4DA2-3886-4BB8-A1A8-D7F57B56DFFF} - H:\Program Files\Pricepirates\Pricepirates\preispiraten3ie.ex e

O9 - Extra button: Rogers Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - H:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - H:\PROGRA~1\COPERN~1\COPERN~1.EXE

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - H:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E9252800} - H:\Program Files\Evernote\Evernote3\enbar.dll

O9 - Extra 'Tools' menuitem: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E9252800} - H:\Program Files\Evernote\Evernote3\enbar.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - H:\Program Files\ICQ6\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - H:\Program Files\ICQ6\ICQ.exe

O9 - Extra button: FreshDownload - {FB805EE4-A73E-42D6-927F-D29FC18A25FB} - H:\WINDOWS\system32\shdocvw.dll

O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - H:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll

O17 - HKLM\System\CCS\Services\Tcpip\..\{D395C0F6-B783-481B-A4A0-62B46F471F58}: NameServer = 192.168.1.1

O20 - Winlogon Notify: !SASWinLogon - H:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O20 - Winlogon Notify: GoToAssist - H:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll

O23 - Service: AG Windows Service (AGWinService) - Unknown owner - H:\Program Files\agi\common\agservice.exe (file missing)

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - H:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - H:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - H:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - H:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - H:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe

O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - H:\Program Files\Citrix\GoToAssist\514\g2aservice.exe

O23 - Service: Google Updater Service (gusvc) - Google - H:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - H:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - H:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - H:\Program Files\PC Tools Firewall Plus\FWService.exe

O23 - Service: Rogers SHS Service (RogersSelfHelpService) - Rogers Cable Communications - H:\Program Files\Rogers\SelfHealing\RogersSelfHelpService.exe

O23 - Service: Rogers Update Manager (RogersUpdateManager) - Rogers Cable Communications - H:\Program Files\Rogers\Update Manager\RogersUpdateManager.exe

O23 - Service: Speedy Online Updater (SpeedyUpdate) - Unknown owner - H:\Program Files\Speedy Mule\Peers\UpdateSrv.exe

O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - H:\Program Files\Spyware Terminator\sp_rsser.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - H:\Program Files\Viewpoint\Common\ViewpointService.exe

O24 - Desktop Component 0: (no name) - http://get.live.com/images/WL/Merchandising/en/ca/WL/mssngr_icon_deluxe.jpg



--

End of file - 16608 bytes
smoker
September 29th, 2008, 04:39 AM
i've never used windows messenger, so these are just a couple of suggestions to try:
try turning off your firewall temporarily in case it is being blocked, you also may have a nat firewall in your modem/router, turn that off as well. if messenger then works ok, you will have to tweak the firewalls to allow it when turned on again.

i did also notice you have quite a few toolbars installed. perhaps try uninstalling all of those. if messenger then works, reinstall whatever you need again one by one, checking messenger each time.

also, i believe (though not 100% sure) that with spybot you have to allow registry changes when installing new apps, did you allow changes for messenger/windows live service when you reinstalled them?

best of luck
Tuxoid
September 29th, 2008, 12:48 PM
To be honest, this is not my computer in question; it is my father's. Thusly, it's hard to tell exactly what's going on, since it's not the machine I'm working everyday.

Anyway, yes, many toolbars are installed, and spybot does ask for confirmation on registry changes, but as I said, Windows Live Messenger will start working some day, for no apparent reason, and stop working the next day, for no apparent reason.

even stranger, it consistently works on every other XP account except for my father's.

It's ran with the firewall running before, and besides, it won't even load the initial Sign-in window (something that doesn't require an internet connection even).
Tuxoid
October 1st, 2008, 04:14 PM
Anyone know what to do about this?