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keithbrowett
September 14th, 2008, 04:00 PM
Ok ,i'm completely new to ubuntu ,and wasnt that good with any other OS before this ,but i'm a musician and i have songs that are really important to me on my hard drive but ubuntu wont let me get to them ,when i click on my hard drive in 'computer' it says 'Unable to mount the selected volume' and under that it says 'error:device /dev/hdal is not removable
error:could not execute pmount'
I have no idea how to use terminal but these files are really important to me ,so please if any one could help

nothingspecial
September 14th, 2008, 04:05 PM
Open a terminal (Accessories > Terminal in your menus) and copy and paste -


sudo fdisk -l

Then copy and paste the gobbldygook that it spits out back here.

Dadsgé
September 14th, 2008, 04:20 PM
i had the same problem a few days ago
first U have to find the name of the device that cannot be mounted
in terminal:

sudo fdisk -l

then u get a list with al the devices connected to your PC
there u search the specific device

then:

sudo apt-get install ntfs-3g ntfs-config
follow the instructions...

sudo mkdir /mnt/ntfs
(this was the installing part)

then the thing u can use every time one of your devices cannot mount

sudo mount -t ntfs /dev/'name of device' /mnt/ntfs
name of device is the name u search and found in the first particion of my explanation ;)

Dadsgé
September 14th, 2008, 04:25 PM
name of your device is probably 'hdal' as i assume from your first comm

acidsolution
September 14th, 2008, 04:28 PM
are you using dual boot with windows ???

keithbrowett
September 14th, 2008, 04:31 PM
Open a terminal (Accessories > Terminal in your menus) and copy and paste -


sudo fdisk -l

Then copy and paste the gobbldygook that it spits out back here.
It says
Disk /dev/hda: 61.4 GB 61492838400 bytes
255 heads, 63 sectors/track, 7476 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes

Device Boot Start End Blocks Id System
/dev/hdal * 1 7475 60042906 7 HPFS/NTFS

keithbrowett
September 14th, 2008, 04:33 PM
name of your device is probably 'hdal' as i assume from your first comm
When i tried 'sudo apt-get install ntfs-3g ntfs-config' it said 'E; Couldn't find package ntfs-3g'

Dadsgé
September 14th, 2008, 04:34 PM
ow, the name of your disk is 'hda'
try with this name ;)

keithbrowett
September 14th, 2008, 04:39 PM
Sorry ,what am i replacing with 'hda' ,im really new to this sorry

keithbrowett
September 14th, 2008, 04:42 PM
are you using dual boot with windows ???
No but i had windows on the drive before and need to get files off of the drive ,but i dont have windows anymore so cant use that to get them

miegiel
September 14th, 2008, 04:42 PM
Just some thoughts:

I believe ntfs support is installed already by default in ubuntu.

I'd expect /dev/hda1 to be your 1st partition (often called disk or drive in windows) on disk hda and not /devhdal. Is that really a small L ?

keithbrowett
September 14th, 2008, 04:48 PM
Just some thoughts:

I believe ntfs support is installed already by default in ubuntu.

I'd expect /dev/hda1 to be your 1st partition (often called disk or drive in windows) on disk hda and not /devhdal. Is that really a small L ?
...no ,you'd be right there actully ,but i still dont know what to do

Dadsgé
September 14th, 2008, 04:50 PM
hmm I think the l is a number one. (1)

keithbrowett
September 14th, 2008, 04:52 PM
Yeah ,i've just realised that it is a 1 ,sorry ,so what do i type in

Dadsgé
September 14th, 2008, 04:53 PM
try:

sudo mount -t ntfs /dev/hda1 /mnt/ntfs

acidsolution
September 14th, 2008, 04:56 PM
ok first


cd /media
sudo mkdir folder

sudo mount.ntfs-3g /dev/hda1 /media/folder


if your harddisk name is not hda1 than replace it with its name
this must work for you

now you can browse thru media and than folder to access your drive

keithbrowett
September 14th, 2008, 04:56 PM
try:
It says 'mount: mount point /mnt/ntfs does not exsist'

acidsolution
September 14th, 2008, 04:59 PM
It says 'mount: mount point /mnt/ntfs does not exsist'

make directory in /mnt folder


sudo mkdir /mnt/ntfs

supersnoop
September 14th, 2008, 05:01 PM
...no ,you'd be right there actully ,but i still dont know what to do

NTFS is available in the Package Manager:System-Admin-Synaptic Then search.
The release notes say it does not install automatically.

Hope this is of some help

nothingspecial
September 14th, 2008, 06:23 PM
Sorry about that, my internet crashed just as I was replying to you.

Now, it might be that you haven`t correctly unmounted (or safely removed) your drive. If this is the case then, in your terminal -


sudo apt-get install ntfsprogs

Then


sudo ntfsfix /dev/hda1